IDEAS home Printed from https://ideas.repec.org/a/spr/ijogbc/v18y2023i1d10.1007_s42943-023-00075-1.html
   My bibliography  Save this article

Voice of Intersectional Minorities in the Psychological Contract for Business Competitiveness

Author

Listed:
  • Jyoti Joshi Pant

    (Prin. L.N. Welingkarin Institute of Management Development and Research)

  • Vijaya Venkateswaran

    (Indian Institute of Management)

Abstract

The paper examines the psychological contract expectations of intersectional minority employee groups in organisations. We use an open-ended qualitative survey to analyse important expectations. Voices of 1062 employees were collected based on gender, physical disability, and metro background. The qualitative responses were processed with R and word clouds were generated to highlight the important expectations. The findings of this study reveal that by understanding the common and unique expectations of various employee groups, organisations can prevent violations of the PC. While the common expectations can be used to drive inclusion, the unique expectations can help design customised policies to effectively manage a diverse and heterogeneous workforce.

Suggested Citation

  • Jyoti Joshi Pant & Vijaya Venkateswaran, 2023. "Voice of Intersectional Minorities in the Psychological Contract for Business Competitiveness," International Journal of Global Business and Competitiveness, Springer, vol. 18(1), pages 11-21, June.
    • Handle: RePEc:spr:ijogbc:v:18:y:2023:i:1:d:10.1007_s42943-023-00075-1
    DOI: 10.1007/s42943-023-00075-1
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s42943-023-00075-1
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s42943-023-00075-1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Erika Hayes James, 2000. "Race-Related Differences in Promotions and Support: Underlying Effects of Human and Social Capital," Organization Science, INFORMS, vol. 11(5), pages 493-508, October.
    2. Ningyu Tang & Xingshan Zheng & Chiyin Chen, 2017. "Managing Chinese diverse workforce: toward a theory of organizational inclusion," Nankai Business Review International, Emerald Group Publishing Limited, vol. 8(1), pages 39-56, March.
    3. Kirankumar S. Momaya, 2019. "The Past and the Future of Competitiveness Research: A Review in an Emerging Context of Innovation and EMNEs," International Journal of Global Business and Competitiveness, Springer, vol. 14(1), pages 1-10, December.
    4. Pekka Ilmakunnas & Seija Ilmakunnas, 2011. "Diversity at the Workplace: Whom Does it Benefit?," De Economist, Springer, vol. 159(2), pages 223-255, June.
    5. Eddy S. Ng & Greg J. Sears, 2020. "Walking the Talk on Diversity: CEO Beliefs, Moral Values, and the Implementation of Workplace Diversity Practices," Journal of Business Ethics, Springer, vol. 164(3), pages 437-450, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Girardone, Claudia & Kokas, Sotirios & Wood, Geoffrey, 2021. "Diversity and women in finance: Challenges and future perspectives," Journal of Corporate Finance, Elsevier, vol. 71(C).
    2. Mohamed Mousa & Walid Chaouali & Monowar Mahmood, 2023. "The Inclusion of Gig Employees and their Career Satisfaction: Do Individual and Collaborative Job Crafting Play a Role?," Public Organization Review, Springer, vol. 23(3), pages 1055-1068, September.
    3. Buitrago R., Ricardo E. & Barbosa Camargo, María Inés, 2021. "Institutions, institutional quality, and international competitiveness: Review and examination of future research directions," Journal of Business Research, Elsevier, vol. 128(C), pages 423-435.
    4. Kelly Z. Peng & Fang Lee Cooke & Xuhua Wei, 2023. "Managing minority employees in organizations in Asia Pacific: Towards a more inclusive workplace?," Asia Pacific Journal of Management, Springer, vol. 40(3), pages 877-902, September.
    5. Ioannis Koukoumpliakos & Petr Rehor, 2021. "Corporate Social Responsibility: A Modern Approach in Greek Enterprises," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, September.
    6. Tjaša Bartolj, 2023. "Should Firms Strive for the Educational Diversity of the Workforce? Estimation of the Impact of Firms’ Educational Structure on Sales Growth and Exports," SAGE Open, , vol. 13(1), pages 21582440231, February.
    7. Ana Catarina Pimenta & Marta Silva & Joana Cima, 2022. "Workforce skills and firm productivity," Economic Bulletin and Financial Stability Report Articles and Banco de Portugal Economic Studies, Banco de Portugal, Economics and Research Department.
    8. Benoît Mahy & François Rycx & Guillaume Vermeylen, 2015. "Educational Mismatch and Firm Productivity: Do Skills, Technology and Uncertainty Matter?," De Economist, Springer, vol. 163(2), pages 233-262, June.
    9. Khaoula Behi & Nivedita Agarwal & Alexander Brem, 2020. "An Analysis of a Crowdfunding System in North Africa Based on the Actor-Network Theory," International Journal of Global Business and Competitiveness, Springer, vol. 15(1), pages 23-34, June.
    10. Andrea Garnero & Stephan Kampelmann & François Rycx, 2014. "The Heterogeneous Effects of Workforce Diversity on Productivity, Wages, and Profits," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 53(3), pages 430-477, July.
    11. Qijie Ma & Ningyu Tang, 2023. "Too much of a good thing: the curvilinear relation between inclusive leadership and team innovative behaviors," Asia Pacific Journal of Management, Springer, vol. 40(3), pages 929-952, September.
    12. Blasco, Sylvie & Pertold-Gebicka, Barbara, 2013. "Employment policies, hiring practices and firm performance," Labour Economics, Elsevier, vol. 25(C), pages 12-24.
    13. John S. Heywood & Uwe Jirjahn, 2015. "The German Labor Market for Older Workers in Comparative Perspective," Research Papers in Economics 2015-02, University of Trier, Department of Economics.
    14. John S. Heywood & Uwe Jirjahn, 2016. "The hiring and employment of older workers in Germany: a comparative perspective [Die Beschäftigung und Neueinstellung älterer Arbeitnehmer in Deutschland: Eine vergleichende Perspektive]," Journal for Labour Market Research, Springer;Institute for Employment Research/ Institut für Arbeitsmarkt- und Berufsforschung (IAB), vol. 49(4), pages 349-366, December.
    15. Devika Rani Sharma & Smitha Girija & Pratima Merugu, 2022. "Mediating Role of Perceived Health Risk on Customer Experience and Customer Satisfaction: Evidence from the Airline Industry in India During COVID-19," International Journal of Global Business and Competitiveness, Springer, vol. 17(1), pages 31-45, December.
    16. Christopher C.A. Chan & Gary S. Monroe & Juliana Ng & Rebecca Chyi Woan Tan, 2008. "Effects of Employee Support on Junior Accountants' Job Attitudes and Intention to Quit," Australian Accounting Review, CPA Australia, vol. 18(2), pages 149-162, June.
    17. François Rycx & Yves Saks & Ilan Tojerow, 2015. "Does Education Raise Productivity and Wages Equally? The Moderating Roles of Age, Gender and Industry," Working Paper Research 281, National Bank of Belgium.
    18. Saari Ahmad, 2012. "Crisis - Strategic Management in Public Relation," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 2(4), pages 173-193, October.
    19. Aswathy Sreenivasan & M. Suresh, 2023. "Green Start-ups: Start-ups Accelerating Sustainability," International Journal of Global Business and Competitiveness, Springer, vol. 18(1), pages 80-89, June.
    20. Boris Hirsch & Elke J. Jahn & Thomas Zwick, 2020. "Birds, Birds, Birds: Co‐Worker Similarity, Workplace Diversity and Job Switches," British Journal of Industrial Relations, London School of Economics, vol. 58(3), pages 690-718, September.

    More about this item

    Keywords

    Gender; Physical disability; Non-metro background; Minority employees; Intersectionality; Psychological contract; Employee expectations;
    All these keywords.

    JEL classification:

    • J70 - Labor and Demographic Economics - - Labor Discrimination - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijogbc:v:18:y:2023:i:1:d:10.1007_s42943-023-00075-1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.