IDEAS home Printed from https://ideas.repec.org/a/spr/ijogbc/v18y2023i1d10.1007_s42943-023-00075-1.html
   My bibliography  Save this article

Voice of Intersectional Minorities in the Psychological Contract for Business Competitiveness

Author

Listed:
  • Jyoti Joshi Pant

    (Prin. L.N. Welingkarin Institute of Management Development and Research)

  • Vijaya Venkateswaran

    (Indian Institute of Management)

Abstract

The paper examines the psychological contract expectations of intersectional minority employee groups in organisations. We use an open-ended qualitative survey to analyse important expectations. Voices of 1062 employees were collected based on gender, physical disability, and metro background. The qualitative responses were processed with R and word clouds were generated to highlight the important expectations. The findings of this study reveal that by understanding the common and unique expectations of various employee groups, organisations can prevent violations of the PC. While the common expectations can be used to drive inclusion, the unique expectations can help design customised policies to effectively manage a diverse and heterogeneous workforce.

Suggested Citation

  • Jyoti Joshi Pant & Vijaya Venkateswaran, 2023. "Voice of Intersectional Minorities in the Psychological Contract for Business Competitiveness," International Journal of Global Business and Competitiveness, Springer, vol. 18(1), pages 11-21, June.
    • Handle: RePEc:spr:ijogbc:v:18:y:2023:i:1:d:10.1007_s42943-023-00075-1
    DOI: 10.1007/s42943-023-00075-1
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s42943-023-00075-1
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s42943-023-00075-1?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Erika Hayes James, 2000. "Race-Related Differences in Promotions and Support: Underlying Effects of Human and Social Capital," Organization Science, INFORMS, vol. 11(5), pages 493-508, October.
    2. Ningyu Tang & Xingshan Zheng & Chiyin Chen, 2017. "Managing Chinese diverse workforce: toward a theory of organizational inclusion," Nankai Business Review International, Emerald Group Publishing Limited, vol. 8(1), pages 39-56, March.
    3. Pekka Ilmakunnas & Seija Ilmakunnas, 2011. "Diversity at the Workplace: Whom Does it Benefit?," De Economist, Springer, vol. 159(2), pages 223-255, June.
    4. Eddy S. Ng & Greg J. Sears, 2020. "Walking the Talk on Diversity: CEO Beliefs, Moral Values, and the Implementation of Workplace Diversity Practices," Journal of Business Ethics, Springer, vol. 164(3), pages 437-450, July.
    5. Kirankumar S. Momaya, 2019. "The Past and the Future of Competitiveness Research: A Review in an Emerging Context of Innovation and EMNEs," International Journal of Global Business and Competitiveness, Springer, vol. 14(1), pages 1-10, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Girardone, Claudia & Kokas, Sotirios & Wood, Geoffrey, 2021. "Diversity and women in finance: Challenges and future perspectives," Journal of Corporate Finance, Elsevier, vol. 71(C).
    2. Mohamed Mousa & Walid Chaouali & Monowar Mahmood, 2023. "The Inclusion of Gig Employees and their Career Satisfaction: Do Individual and Collaborative Job Crafting Play a Role?," Public Organization Review, Springer, vol. 23(3), pages 1055-1068, September.
    3. Uyar, Ali & Lodh, Suman & Nandy, Monomita & Kuzey, Cemil & Karaman, Abdullah S., 2023. "Tradeoff between corporate investment and CSR: The moderating effect of financial slack, workforce slack, and board gender diversity," International Review of Financial Analysis, Elsevier, vol. 87(C).
    4. Cheng, Wenya & Morrow, John & Tacharoen, Kitjawat, 2012. "Productivity as if space mattered: an application to factor markets across China," LSE Research Online Documents on Economics 48930, London School of Economics and Political Science, LSE Library.
    5. Buitrago R., Ricardo E. & Barbosa Camargo, María Inés, 2021. "Institutions, institutional quality, and international competitiveness: Review and examination of future research directions," Journal of Business Research, Elsevier, vol. 128(C), pages 423-435.
    6. Prabath Chaminda Abeysiriwardana & Udith K. Jayasinghe-Mudalige, 2021. "Role of Peripheral Analysis Methods in Adoption of Successful KPIs for a Research Institute Working Towards Commercial Agriculture," International Journal of Global Business and Competitiveness, Springer, vol. 16(1), pages 61-71, June.
    7. Christian Pfeifer & Joachim Wagner, 2014. "Age and gender effects of workforce composition on productivity and profits: Evidence from a new type of data for German enterprises," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 8(1), March.
    8. Ossenkop, Carolin & Vinkenburg, Claartje J. & Jansen, Paul G.W. & Ghorashi, Halleh, 2015. "Ethnic identity positioning at work: Understanding professional career experiences," Scandinavian Journal of Management, Elsevier, vol. 31(4), pages 515-525.
    9. Stephan Kampelmann & François Rycx, 2012. "Are Occupations Paid What They are Worth? An Econometric Study of Occupational Wage Inequality and Productivity," De Economist, Springer, vol. 160(3), pages 257-287, September.
    10. Andrea Garnero & Stephan Kampelmann & François Rycx, 2014. "The Heterogeneous Effects of Workforce Diversity on Productivity, Wages, and Profits," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 53(3), pages 430-477, July.
    11. Schimke, Antje, 2012. "Entrepreneurial aging and employment growth in the context of extreme growth events," Working Paper Series in Economics 39, Karlsruhe Institute of Technology (KIT), Department of Economics and Management.
    12. Kelly Z. Peng & Fang Lee Cooke & Xuhua Wei, 2023. "Managing minority employees in organizations in Asia Pacific: Towards a more inclusive workplace?," Asia Pacific Journal of Management, Springer, vol. 40(3), pages 877-902, September.
    13. Ioannis Koukoumpliakos & Petr Rehor, 2021. "Corporate Social Responsibility: A Modern Approach in Greek Enterprises," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 10, September.
    14. Tjaša Bartolj, 2023. "Should Firms Strive for the Educational Diversity of the Workforce? Estimation of the Impact of Firms’ Educational Structure on Sales Growth and Exports," SAGE Open, , vol. 13(1), pages 21582440231, February.
    15. Hirsch, Boris & Jahn, Elke J. & Zwick, Thomas, 2019. "Birds, Birds, Birds: Co-Worker Similarity, Workplace Diversity, and Voluntary Turnover," IZA Discussion Papers 12333, Institute of Labor Economics (IZA).
    16. Mohamed Mousa, 2021. "Does Gender Diversity Affect Workplace Happiness for Academics? The Role of Diversity Management and Organizational Inclusion," Public Organization Review, Springer, vol. 21(1), pages 119-135, March.
    17. Ana Catarina Pimenta & Marta Silva & Joana Cima, 2022. "Workforce skills and firm productivity," Economic Bulletin and Financial Stability Report Articles and Banco de Portugal Economic Studies, Banco de Portugal, Economics and Research Department.
    18. Xiong, Ailun & Li, Hongyi & Westlund, Hans & Pu, Yongjian, 2017. "Social networks, job satisfaction and job searching behavior in the Chinese labor market," China Economic Review, Elsevier, vol. 43(C), pages 1-15.
    19. I Jones & C.M Nyland & M.G Pollitt, 2001. "How do Multinationals Build Social Capital? Evidence from South Africa," Working Papers wp220, Centre for Business Research, University of Cambridge.
    20. H. Kiran Kumar & B. R. Naveen & J. Savitha, 2022. "Business Factors Challenging SMEs for Adopting Cloud-Based Solutions," International Journal of Global Business and Competitiveness, Springer, vol. 17(2), pages 203-214, December.

    More about this item

    Keywords

    Gender; Physical disability; Non-metro background; Minority employees; Intersectionality; Psychological contract; Employee expectations;
    All these keywords.

    JEL classification:

    • J70 - Labor and Demographic Economics - - Labor Discrimination - - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:ijogbc:v:18:y:2023:i:1:d:10.1007_s42943-023-00075-1. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.