IDEAS home Printed from https://ideas.repec.org/a/spr/grdene/v13y2004i5d10.1023_bgrup.0000045750.48336.f7.html
   My bibliography  Save this article

The Design of GSS-Enabled Interventions: A Habermasian Perspective

Author

Listed:
  • Jim Sheffield

    (University of Auckland, Private Bag)

Abstract

This article frames GSS-enabled interventions as electronically supported discourses, designed and evaluated against a gold standard of ideal speech in a perfect communication environment. The objectives are, firstly, to develop a model of GSS-enabled interventions based on Habermas' theory of communicative action, and secondly, to apply the model as a problem-structuring device to the conceptual problem of designing the strategic evaluation of a comprehensive urban plan. The model, known as the VC (validity claims) Model, provides separate evaluative criteria for personal, social and technical aspects. The criteria for successful GSS-enabled interventions may be summarized as “personal commitment (validated by personal truthfulness or sincerity), to a social consensus (validated by rightness), for informed action (validated by objective truth)”. Detailed criteria (viz., goal, strategy, procedure, issues, problems) are developed for each type of validity claim and matched to the technologies available. The result is a detailed brief illustrating the design of a GSS-enabled strategic urban planning intervention, including a sample agenda for the GSS-supported meeting and the GSS tools that will be employed.

Suggested Citation

  • Jim Sheffield, 2004. "The Design of GSS-Enabled Interventions: A Habermasian Perspective," Group Decision and Negotiation, Springer, vol. 13(5), pages 415-435, September.
    • Handle: RePEc:spr:grdene:v:13:y:2004:i:5:d:10.1023_b:grup.0000045750.48336.f7
    DOI: 10.1023/B:GRUP.0000045750.48336.f7
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1023/B:GRUP.0000045750.48336.f7
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1023/B:GRUP.0000045750.48336.f7?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Melvin F. Shakun, 1999. "Consciousness, Spirituality and Right Decision/Negotiation in Purposeful Complex Adaptive Systems," Group Decision and Negotiation, Springer, vol. 8(1), pages 1-15, January.
    2. Melvin F. Shakun, 1999. "An ESD Computer Culture for Intercultural Problem Solving and Negotiation," Group Decision and Negotiation, Springer, vol. 8(3), pages 237-249, May.
    3. Richard L. Daft & Robert H. Lengel, 1986. "Organizational Information Requirements, Media Richness and Structural Design," Management Science, INFORMS, vol. 32(5), pages 554-571, May.
    4. John Mingers, 2001. "Combining IS Research Methods: Towards a Pluralist Methodology," Information Systems Research, INFORMS, vol. 12(3), pages 240-259, September.
    5. Jane E. Dutton & Robert B. Duncan, 1987. "The creation of momentum for change through the process of strategic issue diagnosis," Strategic Management Journal, Wiley Blackwell, vol. 8(3), pages 279-295, May.
    6. Michael H. Zack, 1993. "Interactivity and Communication Mode Choice in Ongoing Management Groups," Information Systems Research, INFORMS, vol. 4(3), pages 207-239, September.
    7. Melvin F. Shakun, 2003. "Right Problem Solving: Doing the Right Thing Right," Group Decision and Negotiation, Springer, vol. 12(6), pages 463-476, November.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Gwendolyn L. Kolfschoten & Mariëlle Hengst-Bruggeling & Gert-Jan Vreede, 2007. "Issues in the Design of Facilitated Collaboration Processes," Group Decision and Negotiation, Springer, vol. 16(4), pages 347-361, July.
    2. Jacobs, Stephen P. & Parsons, Matthew & Rouse, Paul & Parsons, John & Gunderson-Reid, Michelle, 2018. "Using benchmarking to assist the improvement of service quality in home support services for older people—IN TOUCH (Integrated Networks Towards Optimising Understanding of Community Health)," Evaluation and Program Planning, Elsevier, vol. 67(C), pages 113-121.
    3. Gwendolyn L. Kolfschoten & Gert-Jan Vreede & Leah R. Pietron, 2011. "A Training Approach for the Transition of Repeatable Collaboration Processes to Practitioners," Group Decision and Negotiation, Springer, vol. 20(3), pages 347-371, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Melvin F. Shakun, 2006. "ESD: A Formal Consciousness Model for International Negotiation," Group Decision and Negotiation, Springer, vol. 15(5), pages 491-510, September.
    2. Melvin F. Shakun, 2006. "Spiritual Rationality: Integrating Faith-Based and Secular-Based Problem Solving and Negotiation as Systems Design for Right Action," Group Decision and Negotiation, Springer, vol. 15(1), pages 1-19, January.
    3. Melvin F. Shakun, 2009. "Connectedness Problem Solving and Negotiation," Group Decision and Negotiation, Springer, vol. 18(2), pages 89-117, March.
    4. Hoegl, Martin & Proserpio, Luigi, 2004. "Team member proximity and teamwork in innovative projects," Research Policy, Elsevier, vol. 33(8), pages 1153-1165, October.
    5. Markus Gmür, 2003. "Co-citation analysis and the search for invisible colleges: A methodological evaluation," Scientometrics, Springer;Akadémiai Kiadó, vol. 57(1), pages 27-57, January.
    6. Melvin F. Shakun, 2001. "Unbounded Rationality," Group Decision and Negotiation, Springer, vol. 10(2), pages 97-118, March.
    7. Melvin F. Shakun, 2003. "Right Problem Solving: Doing the Right Thing Right," Group Decision and Negotiation, Springer, vol. 12(6), pages 463-476, November.
    8. Ágnes Szukits, 2022. "The illusion of data-driven decision making – The mediating effect of digital orientation and controllers’ added value in explaining organizational implications of advanced analytics," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 33(3), pages 403-446, September.
    9. Brian E. Mennecke & Joseph S. Valacich & Bradley C. Wheeler, 2000. "The Effects of Media and Task on User Performance: A Test of the Task-Media Fit Hypothesis," Group Decision and Negotiation, Springer, vol. 9(6), pages 507-529, November.
    10. repec:dau:papers:123456789/12988 is not listed on IDEAS
    11. Bryan K. Hasty & Anne P. Massey & Susan A. Brown, 2006. "Role-Based Experiences, Media Perceptions, and Knowledge Transfer Success in Virtual Dyads," Group Decision and Negotiation, Springer, vol. 15(4), pages 367-387, July.
    12. Melvin F. Shakun, 2013. "The Connectedness Decision Paradigm: Group Decision, Negotiation and Leadership in World Problems," Group Decision and Negotiation, Springer, vol. 22(4), pages 599-615, July.
    13. Xu, Xiao-Yu & Jia, Qing-Dan & Tayyab, Syed Muhammad Usman, 2024. "Exploring the stimulating role of augmented reality features in E-commerce: A three-staged hybrid approach," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    14. Windsperger, Josef, 2001. "The fee structure in franchising: a property rights view," Economics Letters, Elsevier, vol. 73(2), pages 219-226, November.
    15. Yang, Jialiang & Li, Yaokuang & Calic, Goran & Shevchenko, Anton, 2020. "How multimedia shape crowdfunding outcomes: The overshadowing effect of images and videos on text in campaign information," Journal of Business Research, Elsevier, vol. 117(C), pages 6-18.
    16. Mahan, Joseph E. & Seo, Won Jae & Jordan, Jeremy S. & Funk, Daniel, 2015. "Exploring the impact of social networking sites on running involvement, running behavior, and social life satisfaction," Sport Management Review, Elsevier, vol. 18(2), pages 182-192.
    17. Chris Kimble & José Braga Vasconcelos & Álvaro Rocha, 2016. "Competence management in knowledge intensive organizations using consensual knowledge and ontologies," Information Systems Frontiers, Springer, vol. 18(6), pages 1119-1130, December.
    18. van Riel, A.C.R. & Lievens, A., 2003. "New service development in high tech sectors: a decision making perspective," Research Memorandum 013, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    19. Matt Grimes, 2010. "Strategic Sensemaking within Funding Relationships: The Effects of Performance Measurement on Organizational Identity in the Social Sector," Entrepreneurship Theory and Practice, , vol. 34(4), pages 763-783, July.
    20. Linda Klebe Treviño & Jane Webster & Eric W. Stein, 2000. "Making Connections: Complementary Influences on Communication Media Choices, Attitudes, and Use," Organization Science, INFORMS, vol. 11(2), pages 163-182, April.
    21. Bianco, Federica & Michelino, Francesca, 2010. "The role of content management systems in publishing firms," International Journal of Information Management, Elsevier, vol. 30(2), pages 117-124.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:grdene:v:13:y:2004:i:5:d:10.1023_b:grup.0000045750.48336.f7. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.