Do Personality Types Make Consumers Exhibit Different Complaint Behaviors?
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- Jill R. Hough & Dt Ogilvie, 2005. "An Empirical Test of Cognitive Style and Strategic Decision Outcomes," Journal of Management Studies, Wiley Blackwell, vol. 42(2), pages 417-448, March.
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More about this item
Keywords
Complaint behavior; personality type; Jung’s theory; Myers-Briggs type indicator; Turkey;All these keywords.
JEL classification:
- M39 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Other
- M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
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