IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v14y2024i2p21582440241256568.html
   My bibliography  Save this article

Breaking Down Barriers: The Moderating Role of Organizational Support in Facilitating Knowledge Sharing Among Software Developers

Author

Listed:
  • Rayhab Anwar
  • Mobashar Rehman
  • Hafiz Mudassir Rehman
  • Shazia Nauman
  • Ayesha Sarwar Khan
  • Mustafa Malik

Abstract

Effective knowledge sharing among software developers is crucial for maximizing software development output throughout the software development lifecycle. Building upon Triandis’ Facilitating condition, this study explores the moderating impact of two factors, namely Organizational support and Technological support, on the relationship between knowledge sharing intentions (KSI) and knowledge sharing behavior (KSB). Specifically, the study investigates the impact of KSB on individuals’ job performance in global software development organizations. A self-administered questionnaire was used to collect data from 302 Malaysian participants working on global software development projects. The collected data was analyzed using Structure Equation Modeling (SEM) through SmartPLS. The results reveal that only organizational support, among Triandis’ Facilitating conditions, moderates the relationship between KSI and KSB. Moreover, the study finds that KSB mediates the relationship between knowledge sharing intentions and job performance. The findings of this study provide practical and theoretical implications for software developers.

Suggested Citation

  • Rayhab Anwar & Mobashar Rehman & Hafiz Mudassir Rehman & Shazia Nauman & Ayesha Sarwar Khan & Mustafa Malik, 2024. "Breaking Down Barriers: The Moderating Role of Organizational Support in Facilitating Knowledge Sharing Among Software Developers," SAGE Open, , vol. 14(2), pages 21582440241, May.
    • Handle: RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241256568
    DOI: 10.1177/21582440241256568
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440241256568
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440241256568?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Vicente Peñarroja & Jesús Sánchez & Nuria Gamero & Virginia Orengo & Ana M. Zornoza, 2019. "The influence of organisational facilitating conditions and technology acceptance factors on the effectiveness of virtual communities of practice," Behaviour and Information Technology, Taylor & Francis Journals, vol. 38(8), pages 845-857, August.
    2. Zahedi, Mansooreh & Shahin, Mojtaba & Ali Babar, Muhammad, 2016. "A systematic review of knowledge sharing challenges and practices in global software development," International Journal of Information Management, Elsevier, vol. 36(6), pages 995-1019.
    3. Hafiz Mudassir Rehman & Hui Nee Au Yong & Yuen Onn Choong, 2022. "Facilitating the Malaysian Manufacturing Sector in Readiness for Industry 4.0: A Mediating Role of Organization Innovation," International Journal of Asian Business and Information Management (IJABIM), IGI Global, vol. 13(1), pages 1-23, January.
    4. Lu, Lin & Leung, Kwok & Koch, Pamela Tremain, 2006. "Managerial Knowledge Sharing: The Role of Individual, Interpersonal, and Organizational Factors," Management and Organization Review, Cambridge University Press, vol. 2(1), pages 15-41, March.
    5. Morten T. Hansen, 2002. "Knowledge Networks: Explaining Effective Knowledge Sharing in Multiunit Companies," Organization Science, INFORMS, vol. 13(3), pages 232-248, June.
    6. Hannah Kim & Jeongmin Lee & Sung Eun Oh, 2020. "Individual characteristics influencing the sharing of knowledge on social networking services: online identity, self-efficacy, and knowledge sharing intentions," Behaviour and Information Technology, Taylor & Francis Journals, vol. 39(4), pages 379-390, April.
    7. Hamad A. Al Ali & Hossam M. Abu Elanain & Mian M. Ajmal, 2016. "Knowledge-sharing behaviour as a mediator of the relationship between organisational justice and organisational performance in the UAE," International Journal of Applied Management Science, Inderscience Enterprises Ltd, vol. 8(4), pages 290-312.
    8. Wynne W. Chin & Barbara L. Marcolin & Peter R. Newsted, 2003. "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study," Information Systems Research, INFORMS, vol. 14(2), pages 189-217, June.
    9. Shirley Taylor & Peter A. Todd, 1995. "Understanding Information Technology Usage: A Test of Competing Models," Information Systems Research, INFORMS, vol. 6(2), pages 144-176, June.
    10. King, William R. & Marks, Peter Jr., 2008. "Motivating knowledge sharing through a knowledge management system," Omega, Elsevier, vol. 36(1), pages 131-146, February.
    11. Lin Lu & Kwok Leung & Pamela Tremain Koch, 2006. "Managerial Knowledge Sharing: The Role of Individual, Interpersonal, and Organizational Factors," Management and Organization Review, International Association of Chinese Management Research, vol. 2(1), pages 15-41, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Xiaolei Zou & Xiaoxi Chen & Fengling Chen & Chuxin Luo & Hongyan Liu, 2020. "The Influence of Negative Workplace Gossip on Knowledge Sharing: Insight from the Cognitive Dissonance Perspective," Sustainability, MDPI, vol. 12(8), pages 1-17, April.
    2. Sajjad Jasimuddin & Jun Li & Nicholas Perdikis, 2015. "Linkage between geographic space and knowledge transfer by multinational enterprises: a structural equation approach," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 54(3), pages 769-795, May.
    3. Wu, Ing-Long & Chen, Kuei-Wan & Chiu, Mai-Lun, 2016. "Defining key drivers of online impulse purchasing: A perspective of both impulse shoppers and system users," International Journal of Information Management, Elsevier, vol. 36(3), pages 284-296.
    4. Seba, Ibrahim & Rowley, Jennifer & Lambert, Sian, 2012. "Factors affecting attitudes and intentions towards knowledge sharing in the Dubai Police Force," International Journal of Information Management, Elsevier, vol. 32(4), pages 372-380.
    5. Xiaowan Lin, 2015. "How does procedural justice climate influence individual outcomes? An affective perspective," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 771-800, September.
    6. Ann-Frances Cameron & Jane Webster, 2013. "Multicommunicating: Juggling Multiple Conversations in the Workplace," Information Systems Research, INFORMS, vol. 24(2), pages 352-371, June.
    7. Aslam, Muhammad Shakeel & Qammar, Ahmad & Ali, Imran & Yaqub, Muhammad Zafar & Ahmed, Farhan & Mohapatra, Amiya Kumar, 2024. "Fostering innovation speed and quality in ICT firms: The role of knowledge governance mechanisms, absorptive capacity and environmental dynamism," Technological Forecasting and Social Change, Elsevier, vol. 205(C).
    8. Ying Zhang & Puzhen Xiong & Wei Zhou & Lang Sun & Edwin T.C. Cheng, 2023. "Exploring the longitudinal effects of emotional intelligence and cultural intelligence on knowledge management processes," Asia Pacific Journal of Management, Springer, vol. 40(4), pages 1555-1578, December.
    9. Xingshan Zheng & Lan Li & Fangyu Zhang & Mengyuan Zhu, 2019. "The Roles of Power Distance Orientation and Perceived Insider Status in the Subordinates’ Moqi with Supervisors and Sustainable Knowledge-Sharing," Sustainability, MDPI, vol. 11(5), pages 1-17, March.
    10. Yun Wang, 2020. "The Roles of Hedonic Value and Fashion Consciousness in Female Shoes Purchase Context: Application of the Theory of Planned Behavior," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 12(2), pages 1-38, July.
    11. Yeo, Vincent Cheow Sern & Goh, See-Kwong & Rezaei, Sajad, 2017. "Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services," Journal of Retailing and Consumer Services, Elsevier, vol. 35(C), pages 150-162.
    12. Mohammad Alamgir Hossain & Shahriar Akter & Shams Rahman, 2022. "Customer behavior of online group buying: an investigation using the transaction cost economics theory perspective," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1447-1461, September.
    13. Li, Shenyu & Popkowsky Leszczyc, Peter T.L. & Qiu, Chun, 2023. "International retailer performance: Disentangling the interplay between rule of law and culture," Journal of Retailing, Elsevier, vol. 99(2), pages 193-209.
    14. Soumya Ray & Sung S. Kim & James G. Morris, 2012. "Research Note ---Online Users' Switching Costs: Their Nature and Formation," Information Systems Research, INFORMS, vol. 23(1), pages 197-213, March.
    15. Sullivan, Yulia W. & Kim, Dan J., 2018. "Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments," International Journal of Information Management, Elsevier, vol. 39(C), pages 199-219.
    16. Donate, Mario J. & Sánchez de Pablo, Jesús D., 2015. "The role of knowledge-oriented leadership in knowledge management practices and innovation," Journal of Business Research, Elsevier, vol. 68(2), pages 360-370.
    17. Iglesias-Pradas, Santiago & Hernández-García, Ángel & Fernández-Cardador, Pedro, 2015. "Social factors' influences on corporate wiki acceptance and use," Journal of Business Research, Elsevier, vol. 68(7), pages 1481-1487.
    18. Namho Chung & Inessa Tyan & Heejeong Han, 2017. "Enhancing the smart tourism experience through geotag," Information Systems Frontiers, Springer, vol. 19(4), pages 731-742, August.
    19. Long Chen & Chenglu Yang & Peng Jing & Qifen Zha & Xingyue Wang & Weichao Wang, 2023. "Are they willing to switch from non-driving to driving? An exploratory study among Chinese older people," Transportation, Springer, vol. 50(4), pages 1125-1163, August.
    20. Paul John Steinbart & Mark J. Keith & Jeffry Babb, 2016. "Examining the Continuance of Secure Behavior: A Longitudinal Field Study of Mobile Device Authentication," Information Systems Research, INFORMS, vol. 27(2), pages 219-239, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:14:y:2024:i:2:p:21582440241256568. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.