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Workplace Incivility and Employees’ Personal Initiative: A Moderated Mediation Model of Emotional Exhaustion and Meaningful Work

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  • Wenjing Gui
  • Qiyu Bai
  • Lei Wang

Abstract

Workplace incivility has many negative effects, but its impact on personal initiative and related mechanisms are still unclear. Drawing from conservation of resource theory, we tested the relationship between workplace incivility, emotional exhaustion, meaningful work, and personal initiative. The results from three-wave lagged and multisource data ( N  = 229) indicated that workplace incivility was negatively correlated with personal initiative, and this relationship was mediated by emotional exhaustion. In addition, meaningful work attenuated the relationship between workplace incivility and personal initiative. The findings reveal that workplace incivility hurts employees’ personal initiative in the organizational context by depleting individuals’ emotional resources, leading to emotional exhaustion, while meaningful work is a critical cognitive resource that can buffer this relationship. Implications for theory and practice are discussed.

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  • Wenjing Gui & Qiyu Bai & Lei Wang, 2022. "Workplace Incivility and Employees’ Personal Initiative: A Moderated Mediation Model of Emotional Exhaustion and Meaningful Work," SAGE Open, , vol. 12(1), pages 21582440221, March.
    • Handle: RePEc:sae:sagope:v:12:y:2022:i:1:p:21582440221079899
    DOI: 10.1177/21582440221079899
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    References listed on IDEAS

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    1. Güleryüz, İlkay & Sürücü, Lütfi & Yikilmaz, İbrahim, 2023. "The Role of Job Stress in the Effect of Workplace Incivility on Organizational Commitment [İşyeri nezaketsizliğinin örgütsel bağlılığa etkisinde İş stresinin rolü]," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 10(2), pages 525-542.
    2. Sobia Nasir & Muhammad Azam Roomi & Nadia Nasir & Waqas Khan & Muhammad Rashid, 2023. "Confrontation and Avoidance of Uncivil Behaviors in the Workplace: Empirical Evidence From the Tourism Industry," SAGE Open, , vol. 13(4), pages 21582440231, December.

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