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An Integrated Approach Of The Human Resources Motivation And The Quality Of Health Services

Author

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  • Armenia ANDRONICEANU

    (Bucharest University of Economic Studies, Piata Romana, 6, Romania)

  • Oana Matilda SABIE

    (Bucharest University of Economic Studies, Piata Romana, 6, Romania)

  • Anca PEGULESCU

    (Bucharest University of Economic Studies, Piata Romana, 6, Romania)

Abstract

This research has aimed an in-deepth analysis of the correlation between the motivation of the medical human resources from a few representative hospitals and their professional performances in the process of achieving and providing the medical services. The main specific objectives were: (1) to know the motivation degree of the human resources; (2) to identify the main specific motivational factors; (3) to discover the type of correlation between motivation, satisfaction and human resources performance. The research was performed on a randomly chosen sample in a few representative hospitals from Bucharest. Data collection and processing methods were: questionnaire, structured interviews and Microsoft Excel. Based on the research results, we have proposed an integrated managerial approach of the human resources motivation and the quality of health services.

Suggested Citation

  • Armenia ANDRONICEANU & Oana Matilda SABIE & Anca PEGULESCU, 2020. "An Integrated Approach Of The Human Resources Motivation And The Quality Of Health Services," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 15(1), pages 42-53, February.
    • Handle: RePEc:rom:terumm:v:15:y:2020:i:1:p:42-53
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    References listed on IDEAS

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    1. Oana SABIE, 2019. "Social Assistance In Romania: Case Study For Bucharest District 5," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 11(1), pages 26-42, March.
    2. Gatot Sasongko & Andrian Dolfriandra Huruta & Kashan Pirzada, 2019. "Why labor force participation rate rises? New empirical evidence from Indonesia," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 7(1), pages 166-176, September.
    3. Armenia ANDRONICEANU, 2017. "Hospital Management Based on the Relationship between Doctors and Patients," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2017(29), pages 41-53, December.
    4. Jaroslav BELAS & Lubomir BELAS & Martin CEPEL & Zoltan ROZSA, 2019. "The Impact Of The Public Sector On The Quality Of The Business Environment In The Sme Segment," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2019(32), pages 18-31, June.
    5. Agota Giedre RAIŠIENE & , Svitlana BILAN & Vainius SMALSKYS & Jolita GECIENE, 2019. "Emerging Changes In Attitudes To Inter-Institutional Collaboration: The Case Of Organizations Providing Social Services In Communities," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2019(33), pages 34-56, December.
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    Cited by:

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    2. Walaa ELSAYED & Nicoletta BASKIEWICZ & Nagwa Babiker Abdalla YOUSIF & Vitaliy BORISOV, 2021. "Job Satisfaction Of Public Social Workers," REVISTA ADMINISTRATIE SI MANAGEMENT PUBLIC, Faculty of Administration and Public Management, Academy of Economic Studies, Bucharest, Romania, vol. 2021(36), pages 134-148, June.

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