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The Impact of Job Satisfaction on Employees' Performance: A Case Study of Al Hayat Company - Pepsi Employees in Erbil, Kurdistan Region - Iraq

Author

Listed:
  • Sabir Sadiq Abdulkhaliq

    (Soran University, Iraq)

  • Zrar Mohsin Mohammadali

    (Erbil Polytechnic University, Iraq)

Abstract

The main purpose of this study was to investigate the effect of job satisfaction on employees' performance: Case study of Al Hayat Company - PEPSI employees in Erbil, Kurdistan Region - Iraq. The method of this research is descriptive-survey, in terms of nature, it is applied and also in terms of time it is cross-sectional. The statistical population of this study consisted of most employees of this company in Erbil, with a sample size of 173. The sampling method was simple random. Data were collected using two standard questionnaires for job satisfaction and employee performance, which were confirmed by Cronbach's alpha coefficient and composite reliability coefficient of the questionnaires. The validity of the questionnaire was confirmed by convergent validity (confirmation of factor loadings and AVE value) and discriminate validity. Descriptive statistics and confirmatory factor analysis were used to analyze the data, and structural equation modeling technique in PLS software was used to investigate the model before testing the hypotheses, the outer model of the research, the internal model and the model overall were fitted with the appropriate indices. Finally, the results showed that job satisfaction has a positive and significant effect on the performance of employees of Al Hayat Company - PEPSI in Erbil. The results of the study indicate that managers need to focus more on their employees. In fact, employees are the most costly to the organization, but can contribute to the growth and profitability of the company in terms of performance.

Suggested Citation

  • Sabir Sadiq Abdulkhaliq & Zrar Mohsin Mohammadali, 2019. "The Impact of Job Satisfaction on Employees' Performance: A Case Study of Al Hayat Company - Pepsi Employees in Erbil, Kurdistan Region - Iraq," Management and Economics Review, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 4(2), pages 1-13, June.
    • Handle: RePEc:rom:merase:v:4:y:2019:i:2:p:163-176
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    References listed on IDEAS

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    Cited by:

    1. Damianus Abun & Maynard O. Lucas & Theogenia Magallanes & Mary Joy Encarnation, 2021. "Empowering Leadership of the Heads as Perceived by the Employees and Employees' Job satisfaction," Technium Social Sciences Journal, Technium Science, vol. 17(1), pages 398-423, March.
    2. Md. Abu Issa Gazi & Md. Aminul Islam & Jakhongir Shaturaev & Bablu Kumar Dhar, 2022. "Effects of Job Satisfaction on Job Performance of Sugar Industrial Workers: Empirical Evidence from Bangladesh," Sustainability, MDPI, vol. 14(21), pages 1-24, October.
    3. Deli Yuan & Md. Abu Issa Gazi & Md. Alinoor Rahman, 2022. "Assessment of Both Personal and Professional Aspects to Measure Job Satisfaction Levels among Garment Workers: Empirical Evidence from a Developing Country," IJERPH, MDPI, vol. 19(24), pages 1-25, December.
    4. Salem Alanizan, 2023. "How Does Employee Satisfaction and Motivation Affect Productivity?," International Journal of Business and Management, Canadian Center of Science and Education, vol. 18(2), pages 1-55, June.
    5. Radian Nugraha & Christian Wiradendi Wolor & Corry Yohana, 2022. "The Effect of Work from Home, Work-Life Balance, and Job Satisfaction on Employee Performance," Oblik i finansi, Institute of Accounting and Finance, issue 1, pages 103-112, March.

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    More about this item

    Keywords

    Job Satisfaction; Employee Performance; Al Hayat Company – PEPSI;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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