IDEAS home Printed from https://ideas.repec.org/a/pal/palcom/v9y2022i1d10.1057_s41599-022-01335-w.html
   My bibliography  Save this article

Identification of tourists’ dynamic risk perception—the situation in Tibet

Author

Listed:
  • Yuyao Feng

    (University of Chinese Academy of Sciences)

  • Guowen Li

    (Central University of Finance and Economics)

  • Xiaolei Sun

    (Chinese Academy of Sciences
    University of Chinese Academy of Sciences)

  • Jianping Li

    (University of Chinese Academy of Sciences
    MOE Social Science Laboratory of Digital Economic Forecasts and Policy Simulation at UCAS)

Abstract

This paper proposes an identification framework for dynamic risk perception with “Questions & Answers (Q&As) + travel notes”, which newly attends to the dynamic nature of risk perception and overcomes the liabilities of traditional data collection methods, such as questionnaires and interviews, which induce high costs in data acquisition, tend to produce small sample sizes and suffer from large sample deviations. Via 2627 Q&As released by tourists before travel and 17,523 travel notes released by tourists after travel, the dynamic change in 20 identified risks before and after travel to Tibet is portrayed with the help of text mining technologies, which can automatically identify risk perception types and sentiment tendencies from massive amounts of textual data. The study finds that before travel, tourists usually underestimate risks related to safety, health and time but overestimate risks related to transportation, route selection and season. The results of the study are not only informative for destination tourism risk management and image promotion but also important for tourists to form more reasonable risk assessments.

Suggested Citation

  • Yuyao Feng & Guowen Li & Xiaolei Sun & Jianping Li, 2022. "Identification of tourists’ dynamic risk perception—the situation in Tibet," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-13, December.
    • Handle: RePEc:pal:palcom:v:9:y:2022:i:1:d:10.1057_s41599-022-01335-w
    DOI: 10.1057/s41599-022-01335-w
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/s41599-022-01335-w
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1057/s41599-022-01335-w?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Adam, Issahaku, 2015. "Backpackers' risk perceptions and risk reduction strategies in Ghana," Tourism Management, Elsevier, vol. 49(C), pages 99-108.
    2. Schroeder, Ashley & Pennington-Gray, Lori & Kaplanidou, Kiki & Zhan, Fangzi, 2013. "Destination risk perceptions among U.S. residents for London as the host city of the 2012 Summer Olympic Games," Tourism Management, Elsevier, vol. 38(C), pages 107-119.
    3. Li, Xun & Gong, Jian & Gao, Baojun & Yuan, Peiwen, 2021. "Impacts of COVID-19 on tourists' destination preferences: Evidence from China," Annals of Tourism Research, Elsevier, vol. 90(C).
    4. Dowling, Grahame R & Staelin, Richard, 1994. "A Model of Perceived Risk and Intended Risk-Handling Activity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 21(1), pages 119-134, June.
    5. Walters, Gabby & Shipway, Richard & Miles, Lee & Aldrigui, Mariana, 2017. "Fandom and risk perceptions of Olympic tourists," Annals of Tourism Research, Elsevier, vol. 66(C), pages 210-212.
    6. Ziqiang Han & Xiaoli Lu & Elisa I. Hörhager & Jubo Yan, 2017. "The effects of trust in government on earthquake survivors’ risk perception and preparedness in China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 86(1), pages 437-452, March.
    7. Gagan Matta, 2020. "Science communication as a preventative tool in the COVID19 pandemic," Palgrave Communications, Palgrave Macmillan, vol. 7(1), pages 1-14, December.
    8. Li, Jianping & Li, Guowen & Liu, Mingxi & Zhu, Xiaoqian & Wei, Lu, 2022. "A novel text-based framework for forecasting agricultural futures using massive online news headlines," International Journal of Forecasting, Elsevier, vol. 38(1), pages 35-50.
    9. Lu Wei & Guowen Li & Xiaoqian Zhu & Jianping Li, 2019. "Discovering bank risk factors from financial statements based on a new semi‐supervised text mining algorithm," Accounting and Finance, Accounting and Finance Association of Australia and New Zealand, vol. 59(3), pages 1519-1552, September.
    10. Baruch Fischhoff, 1995. "Risk Perception and Communication Unplugged: Twenty Years of Process," Risk Analysis, John Wiley & Sons, vol. 15(2), pages 137-145, April.
    11. Roger E. Kasperson & Ortwin Renn & Paul Slovic & Halina S. Brown & Jacque Emel & Robert Goble & Jeanne X. Kasperson & Samuel Ratick, 1988. "The Social Amplification of Risk: A Conceptual Framework," Risk Analysis, John Wiley & Sons, vol. 8(2), pages 177-187, June.
    12. Tien Ming Lee & Ezra M. Markowitz & Peter D. Howe & Chia-Ying Ko & Anthony A. Leiserowitz, 2015. "Predictors of public climate change awareness and risk perception around the world," Nature Climate Change, Nature, vol. 5(11), pages 1014-1020, November.
    13. Yang Bao & Anindya Datta, 2014. "Simultaneously Discovering and Quantifying Risk Types from Textual Risk Disclosures," Management Science, INFORMS, vol. 60(6), pages 1371-1391, June.
    14. Lepp, Andrew & Gibson, Heather & Lane, Charles, 2011. "Image and perceived risk: A study of Uganda and its official tourism website," Tourism Management, Elsevier, vol. 32(3), pages 675-684.
    15. Takashi Kusumi & Rumi Hirayama & Yoshihisa Kashima, 2017. "Risk Perception and Risk Talk: The Case of the Fukushima Daiichi Nuclear Radiation Risk," Risk Analysis, John Wiley & Sons, vol. 37(12), pages 2305-2320, December.
    16. Li, Jianping & Feng, Yuyao & Li, Guowen & Sun, Xiaolei, 2020. "Tourism companies' risk exposures on text disclosure," Annals of Tourism Research, Elsevier, vol. 84(C).
    17. George O. Rogers, 1997. "The Dynamics of Risk Perception: How Does Perceived Risk Respond to Risk Events?," Risk Analysis, John Wiley & Sons, vol. 17(6), pages 745-757, December.
    18. Sigala, Marianna, 2020. "Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research," Journal of Business Research, Elsevier, vol. 117(C), pages 312-321.
    19. Manik Ahuja & Hadii M. Mamudu & Florence M. Weierbach & Karilynn Dowling-McClay & David W. Stewart & Manul Awasthi & Timir K. Paul, 2021. "Perceptions of risk for COVID-19 among individuals with chronic diseases and stakeholders in Central Appalachia," Palgrave Communications, Palgrave Macmillan, vol. 8(1), pages 1-6, December.
    20. Lennart Sjöberg, 1998. "Worry and Risk Perception," Risk Analysis, John Wiley & Sons, vol. 18(1), pages 85-93, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Li, Jianping & Feng, Yuyao & Li, Guowen & Sun, Xiaolei, 2020. "Tourism companies' risk exposures on text disclosure," Annals of Tourism Research, Elsevier, vol. 84(C).
    2. Yingying Sun & Ziqiang Han, 2018. "Climate Change Risk Perception in Taiwan: Correlation with Individual and Societal Factors," IJERPH, MDPI, vol. 15(1), pages 1-12, January.
    3. Li, Guowen & Wang, Shuai & Feng, Yuyao, 2024. "Making differences work: Financial fraud detection based on multi-subject perceptions," Emerging Markets Review, Elsevier, vol. 60(C).
    4. Kapuściński, Grzegorz & Richards, Barry, 2016. "News framing effects on destination risk perception," Tourism Management, Elsevier, vol. 57(C), pages 234-244.
    5. Xiaoqian Zhu & Yinghui Wang & Jianping Li, 2022. "What drives reputational risk? Evidence from textual risk disclosures in financial statements," Palgrave Communications, Palgrave Macmillan, vol. 9(1), pages 1-15, December.
    6. Dominic Balog‐Way & Katherine McComas & John Besley, 2020. "The Evolving Field of Risk Communication," Risk Analysis, John Wiley & Sons, vol. 40(S1), pages 2240-2262, November.
    7. Li, Guowen & Jing, Zhongbo & Li, Jingyu & Feng, Yuyao, 2023. "Drivers of risk correlation among financial institutions: A study based on a textual risk disclosure perspective," Economic Modelling, Elsevier, vol. 128(C).
    8. Ruth E Alcock & Jerry Busby, 2006. "Risk Migration and Scientific Advance: The Case of Flame‐Retardant Compounds," Risk Analysis, John Wiley & Sons, vol. 26(2), pages 369-381, April.
    9. Minhong Kim & Kyu Ha Choi & Becca Leopkey, 2021. "The influence of tourist risk perceptions on travel intention to mega sporting event destinations with different levels of risk," Tourism Economics, , vol. 27(3), pages 419-435, May.
    10. Cruz-Milán, Oliver & Simpson, Joseph J. & Simpson, Penny M. & Choi, Wonseok, 2016. "Reassurance or reason for concern: Security forces as a crisis management strategy," Tourism Management, Elsevier, vol. 56(C), pages 114-125.
    11. Ragnar Lofstedt, 2013. "Communicating Food Risks in an Era of Growing Public Distrust: Three Case Studies," Risk Analysis, John Wiley & Sons, vol. 33(2), pages 192-202, February.
    12. Jamie K. Wardman, 2008. "The Constitution of Risk Communication in Advanced Liberal Societies," Risk Analysis, John Wiley & Sons, vol. 28(6), pages 1619-1637, December.
    13. Eric R. Stone & Wändi Bruine de Bruin & Abigail M. Wilkins & Emily M. Boker & Jacqueline MacDonald Gibson, 2017. "Designing Graphs to Communicate Risks: Understanding How the Choice of Graphical Format Influences Decision Making," Risk Analysis, John Wiley & Sons, vol. 37(4), pages 612-628, April.
    14. P. Marijn Poortvliet & Anne Marike Lokhorst, 2016. "The Key Role of Experiential Uncertainty when Dealing with Risks: Its Relationships with Demand for Regulation and Institutional Trust," Risk Analysis, John Wiley & Sons, vol. 36(8), pages 1615-1629, August.
    15. R. G. van der Vegt, 2018. "Risk Assessment and Risk Governance of Liquefied Natural Gas Development in Gladstone, Australia," Risk Analysis, John Wiley & Sons, vol. 38(9), pages 1830-1846, September.
    16. Xuemei Fang & Liang Cao & Luyi Zhang & Binbin Peng, 2023. "Risk perception and resistance behavior intention of residents living near chemical industry parks: an empirical analysis in China," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 115(2), pages 1655-1675, January.
    17. Yanjing Gao & Lijun Chen, 2022. "Impact of COVID-19 Risk Perception on Residents’ Behavioural Intention towards Forest Therapy Tourism," Sustainability, MDPI, vol. 14(18), pages 1-18, September.
    18. Xiaoqian Zhu & Jianping Li & Yinghui Wang, 2024. "Are risk disclosures in financial reports informative? A text mining-based perspective," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-18, December.
    19. Wei, Lu & Li, Guowen & Li, Jianping & Zhu, Xiaoqian, 2019. "Bank risk aggregation with forward-looking textual risk disclosures," The North American Journal of Economics and Finance, Elsevier, vol. 50(C).
    20. Lu Wei & Chen Han & Yinhong Yao, 2022. "The Bias Analysis of Oil and Gas Companies’ Credit Ratings Based on Textual Risk Disclosures," Energies, MDPI, vol. 15(7), pages 1-12, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:palcom:v:9:y:2022:i:1:d:10.1057_s41599-022-01335-w. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: https://www.nature.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.