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High-performance human resource practices in Indian banks: an examination from the institutional perspective

Author

Listed:
  • Ashutosh Muduli

    (Pandit Deendayal Energy University)

  • Sunita Verma

    (Mody University of Science & Technology)

  • Archana Choudhary

    (Birla Global University)

  • Upasana Singh

    (JK Lakshmipat University
    Birla Global University)

Abstract

This paper aims to examine the effectiveness of high-performance human resource practices in the banking industry of India from the institutional perspective. A validated instrument has been used for collecting data from the banking industry of India. Data reliability and validity have established through factor analysis, Cronbach’s alpha and correlation analysis. AMOS structural equation modelling has been used to check the model fit and conduct path analysis for the proposed hypotheses. The result proved that institutional perspective-based HR practices such as extensive training, clear job description, incentive rewards and participation and teamwork have a significant positive effect on the performance of the banking industry in India. The research is unique in its attempt to understand the role of institutional perspective-based HR practices in enhancing the performance of the banking industry in India.

Suggested Citation

  • Ashutosh Muduli & Sunita Verma & Archana Choudhary & Upasana Singh, 2024. "High-performance human resource practices in Indian banks: an examination from the institutional perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(1), pages 186-198, March.
    • Handle: RePEc:pal:jofsma:v:29:y:2024:i:1:d:10.1057_s41264-022-00193-6
    DOI: 10.1057/s41264-022-00193-6
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    References listed on IDEAS

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