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Developing high performance work system for Indian insurance industry

Author

Listed:
  • Naval Garg
  • Bijender Kumar Punia

Abstract

Purpose - Modern age witnessed an exponential growth of high performance work practices (HPWPs) at workplace. This phenomenal increase in quest of performance excellence has fascinated both researchers and practitioners. The purpose of this paper is to develop a conceptual model of HPWPs for insurance companies of India. Design/methodology/approach - A structured questionnaire comprising of 35 HPWPs with a five-point rating scale has been used. Model is based on two important paradigm of HR practices – employees’ awareness and perception for HPWPs. Factor analysis is followed by confirmatory factor analysis to build a model of HPWPs for insurance industry in India. Findings - Of the 35 practices 17 get reduced to most applicable practices constituting high performance work system (HPWS) for insurance industry. The paper arrives at appropriate model of HPWPs. Research limitations/implications - Paper has successfully developed model for insurance companies. Taking clue from findings, insurance practitioners could deal with various HR related challenges in their respective companies. Originality/value - The paper uses primary data collected using structured questionnaire to develop HPWS.

Suggested Citation

  • Naval Garg & Bijender Kumar Punia, 2017. "Developing high performance work system for Indian insurance industry," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 66(3), pages 320-337, March.
    • Handle: RePEc:eme:ijppmp:ijppm-06-2015-0082
    DOI: 10.1108/IJPPM-06-2015-0082
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    Citations

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    Cited by:

    1. Naval Garg, 2018. "Isolationist versus Integrationist: An Indian Perspective on High-Performance Work Practices," FIIB Business Review, , vol. 7(3), pages 216-227, September.
    2. Alaa M. Ubaid & Fikri T. Dweiri & Udechukwu Ojiako, 0. "Organizational excellence methodologies (OEMs): a systematic literature review," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 0, pages 1-38.
    3. Ben Kajwang, 2022. "Role of training needs assessment on the training outcomes in insurance sector in Kenya," Bussecon Review of Social Sciences (2687-2285), Bussecon International Academy, vol. 4(1), pages 37-44, January.
    4. Ben Kajwang, 2022. "Role of training needs assessment on the training outcomes in insurance sector in Kenya," Bussecon Review of Social Sciences (2687-2285), Bussecon International Academy, vol. 4(1), pages 37-44, January.
    5. Syed Wajeeh-ul-Husnain & Jie Shen & John Benson, 2022. "HRM practices in South Asia: convergence, divergence, and intra-regional differences," Asian Business & Management, Palgrave Macmillan, vol. 21(5), pages 780-801, November.
    6. Ben Kajwang, 2022. "Effects of training and development practices on performance of insurance sector in Kenya," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(4), pages 140-148, June.
    7. Ashutosh Muduli & Sunita Verma & Archana Choudhary & Upasana Singh, 2024. "High-performance human resource practices in Indian banks: an examination from the institutional perspective," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(1), pages 186-198, March.
    8. Alaa M. Ubaid & Fikri T. Dweiri & Udechukwu Ojiako, 2020. "Organizational excellence methodologies (OEMs): a systematic literature review," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 11(6), pages 1395-1432, December.
    9. Naval Garg & B. K. Punia & Anuradha Jain, 2019. "Exploring High Performance Work Practices as Necessary Condition of HR Outcomes," Paradigm, , vol. 23(2), pages 130-147, December.

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