IDEAS home Printed from https://ideas.repec.org/a/kap/jmgtgv/v24y2020i3d10.1007_s10997-019-09485-x.html
   My bibliography  Save this article

Exploring challenges of boundary-crossing performance dialogues in hybrids

Author

Listed:
  • Tomi Rajala

    (Tampere University)

  • Harri Laihonen

    (Tampere University)

  • Jarmo Vakkuri

    (Tampere University)

Abstract

Literature on performance management in hybrid organisations remains lacking, even though they increasingly are providing public services. This study created new knowledge on performance management in hybrid organisations by answering a question that addressed what kinds of challenges are in hybrid organisation’s boundary-crossing performance dialogues. Boundary-crossing performance dialogues here refer to performance management discussions between representatives of public and private sector organisations forming the hybrid. To answer the proposed question, a case study approach based on interviews and documents was chosen. Using inductive content analysis, the study identified several challenges that occurred during the boundary-crossing dialogues. This contributes to existing research on performance management in hybrid organisations. For practitioners, the results provide insights for tackling the specific problems of performance management in hybrid organisations.

Suggested Citation

  • Tomi Rajala & Harri Laihonen & Jarmo Vakkuri, 2020. "Exploring challenges of boundary-crossing performance dialogues in hybrids," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(3), pages 799-820, September.
    • Handle: RePEc:kap:jmgtgv:v:24:y:2020:i:3:d:10.1007_s10997-019-09485-x
    DOI: 10.1007/s10997-019-09485-x
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10997-019-09485-x
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1007/s10997-019-09485-x?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Tom Christensen & Per Lægreid, 2011. "Complexity and Hybrid Public Administration—Theoretical and Empirical Challenges," Public Organization Review, Springer, vol. 11(4), pages 407-423, December.
    2. Jacint Jordana & David Levi-Faur (ed.), 2004. "The Politics of Regulation," Books, Edward Elgar Publishing, number 3167.
    3. John Halligan & Cláudia S. Sarrico & Mary Lee Rhodes, 2012. "On the road to performance governance in the public domain?," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 61(3), pages 224-234, March.
    4. Tomi Rajala, 2019. "Mind the Information Expectation Gap," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(1), pages 104-125, March.
    5. Pollitt, Christopher & Bouckaert, Geert, 2004. "Public Management Reform: A Comparative Analysis," OUP Catalogue, Oxford University Press, edition 2, number 9780199268498.
    6. Junxiao Liu & Peter E.D. Love & Jim Smith & Michael Regan & Monty Sutrisna, 2014. "Public-Private Partnerships: a review of theory and practice of performance measurement," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(4), pages 499-512, April.
    7. Kamminga, Pieter E. & Van der Meer-Kooistra, Jeltje, 2007. "Management control patterns in joint venture relationships: A model and an exploratory study," Accounting, Organizations and Society, Elsevier, vol. 32(1-2), pages 131-154.
    8. Magdy G. Abdel-Kader & Erin Yu-Ching Lin, 2009. "Performance Measurement of New Product Development Teams," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-58427-3, October.
    9. Deborah Agostino & Michela Arnaboldi, 2015. "The New Public Management in hybrid settings: New challenges for performance measures," International Review of Public Administration, Taylor & Francis Journals, vol. 20(4), pages 353-369, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lamberto Zollo & Massimiliano M. Pellegrini & Gugliemo Faldetta & Riccardo Rialti, 2023. "How to combine multiple identities and gaining stakeholders legitimacy in hybrid organizations? An organizational design response," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 27(4), pages 1189-1222, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. David Carassus & Christophe Favoreu & Damien Gardey & Christophe Maurel, 2015. "Performance management in the local public sector in France : an administrative rather than a political model," Post-Print hal-02152510, HAL.
    2. Jorge Garcia-Unanue & Jose Luis Felipe & Leonor Gallardo & Carlos Majano & Gemma Perez-Lopez, 2021. "Decentralisation and Efficiency in Municipal Sports Services: Expenditure vs. Cost," Sustainability, MDPI, vol. 13(4), pages 1-13, February.
    3. Cosmo Howard, 2015. "Rethinking Post-NPM Governance: The Bureaucratic Struggle to Implement One-Stop-Shopping for Government Services in Alberta," Public Organization Review, Springer, vol. 15(2), pages 237-254, June.
    4. Paolo Esposito & Spiridione Lucio Dicorato, 2020. "Sustainable Development, Governance and Performance Measurement in Public Private Partnerships (PPPs): A Methodological Proposal," Sustainability, MDPI, vol. 12(14), pages 1-25, July.
    5. Paul Roness & Koen Verhoest & Kristin Rubecksen & Muiris MacCarthaigh, 2008. "Autonomy and Regulation of State Agencies: Reinforcement, Indifference or Compensation?," Public Organization Review, Springer, vol. 8(2), pages 155-174, June.
    6. Carl Deschamps & Jan Mattijs, 2015. "Anatomy of a performance management system: the elusive path from targets to productivity," Working Papers CEB 15-037, ULB -- Universite Libre de Bruxelles.
    7. Tóth, Balázs, 2021. "Milyen kapcsolatban állnak a közszféra reformjai a gazdaságpolitikai paradigmákkal? [How reforms of the public sector relate to the paradigms of economic policy]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(2), pages 205-222.
    8. Isik Ozel, 2012. "The politics of de‐delegation: Regulatory (in)dependence in Turkey," Regulation & Governance, John Wiley & Sons, vol. 6(1), pages 119-129, March.
    9. Independent Evaluation Group, 2008. "Public Sector Reform: What Works and Why? An IEG evaluation of World Bank Support," World Bank Publications - Books, The World Bank Group, number 6484.
    10. Alessio Conti & Giovanni Vetritto, 2019. "ICT from Below: ELISA Program and the Innovation of Local Government in Italy," International Journal of Social Science Studies, Redfame publishing, vol. 7(3), pages 70-92, May.
    11. repec:cuf:journl:y:2017:v:18:i:1:moreno-enguix is not listed on IDEAS
    12. Rebora, Gianfranco & Turri, Matteo, 2013. "The UK and Italian research assessment exercises face to face," Research Policy, Elsevier, vol. 42(9), pages 1657-1666.
    13. Ahmed Huque, 2013. "Can Public Management Contribute to Governance in Developing Countries?," Public Organization Review, Springer, vol. 13(4), pages 397-409, December.
    14. Odeck, James & Høyem, Harald, 2021. "The impact of competitive tendering on operational costs and market concentration in public transport: The Norwegian car ferry services," Research in Transportation Economics, Elsevier, vol. 90(C).
    15. van der Voet, Joris, 2014. "The effectiveness and specificity of change management in a public organization: Transformational leadership and a bureaucratic organizational structure," European Management Journal, Elsevier, vol. 32(3), pages 373-382.
    16. ter Bogt, Henk & Tillema, Sandra, 2016. "Accounting for trust and control: Public sector partnerships in the arts," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 37(C), pages 5-23.
    17. Oliver Bruttel, 2005. "Are Employment Zones Successful? Evidence From the First Four Years," Local Economy, London South Bank University, vol. 20(4), pages 389-403, November.
    18. Braithwaite, John, 2006. "Responsive regulation and developing economies," World Development, Elsevier, vol. 34(5), pages 884-898, May.
    19. Chanida Jittaruttha, 2017. "Public Trust and Governance in Public Administration in Thailand," Proceedings of International Academic Conferences 5808123, International Institute of Social and Economic Sciences.
    20. Tom Christensen & Per Lægreid, 2008. "The Challenge of Coordination in Central Government Organizations: The Norwegian Case," Public Organization Review, Springer, vol. 8(2), pages 97-116, June.
    21. Gentiana Kraja, 2013. "Managing Human Resources in Albanian Public Administration," Academic Journal of Interdisciplinary Studies, Richtmann Publishing Ltd, vol. 2, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:kap:jmgtgv:v:24:y:2020:i:3:d:10.1007_s10997-019-09485-x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.