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Exploring challenges of boundary-crossing performance dialogues in hybrids

Author

Listed:
  • Tomi Rajala

    (Tampere University)

  • Harri Laihonen

    (Tampere University)

  • Jarmo Vakkuri

    (Tampere University)

Abstract

Literature on performance management in hybrid organisations remains lacking, even though they increasingly are providing public services. This study created new knowledge on performance management in hybrid organisations by answering a question that addressed what kinds of challenges are in hybrid organisation’s boundary-crossing performance dialogues. Boundary-crossing performance dialogues here refer to performance management discussions between representatives of public and private sector organisations forming the hybrid. To answer the proposed question, a case study approach based on interviews and documents was chosen. Using inductive content analysis, the study identified several challenges that occurred during the boundary-crossing dialogues. This contributes to existing research on performance management in hybrid organisations. For practitioners, the results provide insights for tackling the specific problems of performance management in hybrid organisations.

Suggested Citation

  • Tomi Rajala & Harri Laihonen & Jarmo Vakkuri, 2020. "Exploring challenges of boundary-crossing performance dialogues in hybrids," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(3), pages 799-820, September.
    • Handle: RePEc:kap:jmgtgv:v:24:y:2020:i:3:d:10.1007_s10997-019-09485-x
    DOI: 10.1007/s10997-019-09485-x
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    References listed on IDEAS

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    Cited by:

    1. Lamberto Zollo & Massimiliano M. Pellegrini & Gugliemo Faldetta & Riccardo Rialti, 2023. "How to combine multiple identities and gaining stakeholders legitimacy in hybrid organizations? An organizational design response," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 27(4), pages 1189-1222, December.

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