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Public Trust and Governance in Public Administration in Thailand

Author

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  • Chanida Jittaruttha

    (Chulalongkorn University)

Abstract

Public trust is an important topic in "New Democratic Governance? approach of modernising states. Trust in government is deteriorating in many OECD countries. Public administration scholars generally agree that public trust is a keystone of good governance. This article explored public trust that 2,587 Thai citizens perceived on governance in public administration in Thailand. The findings are: (a) public trust and governance in public administration in Thailand are perceived at medium level, (b) relationship between two factors are positively correlated in two ways direction and varied in the same direction at high level (r = .864), (c) seven indicators to cultivate governance in public administration in Thailand are ethics of honesty, merit system, leaders who build trust culture, maintenance of democratic value, law enforcement efficiency, officials professionalism of, and public service ideologies.

Suggested Citation

  • Chanida Jittaruttha, 2017. "Public Trust and Governance in Public Administration in Thailand," Proceedings of International Academic Conferences 5808123, International Institute of Social and Economic Sciences.
    • Handle: RePEc:sek:iacpro:5808123
    as

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    File URL: https://iises.net/proceedings/33rd-international-academic-conference-vienna/table-of-content/detail?cid=58&iid=028&rid=8123
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    References listed on IDEAS

    as
    1. Chanida Jittaruttha, 2016. "Public Trust Among Citizen: Inner Cultural Questions," Proceedings of International Academic Conferences 4006414, International Institute of Social and Economic Sciences.
    2. Pollitt, Christopher & Bouckaert, Geert, 2004. "Public Management Reform: A Comparative Analysis," OUP Catalogue, Oxford University Press, edition 2, number 9780199268498.
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    More about this item

    Keywords

    Public Trust; Trust Culture; Governance in Public Administration;
    All these keywords.

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