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Who Suffers When Supervisors are Unhappy? The Roles of Leader–Member Exchange and Abusive Supervision

Author

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  • Su-Ying Pan

    (Macau University of Science and Technology)

  • Katrina Jia Lin

    (National University of Singapore)

Abstract

Driven by the cognitive-neoassociationistic model of aggression (Berkowitz in Psychol Bull 106:59–73, 1989; Am Psychol 45: 494–503, 1990), this study examines how supervisors’ negative affect at work influences their interaction with subordinates (i.e., abusive supervision), which further affects subordinate outcomes (i.e., negative affect at work, job satisfaction, and personal initiative). Drawing upon research on power/resource interdependence and victim precipitation theory, we also test whether the positive relationship between supervisors’ negative affect and abusive supervision is moderated by leader–member exchange (LMX). Using one hundred and eighty supervisor–subordinate dyads from five hotels, we found that, (a) supervisors’ negative affect at work was positively related to abusive supervision, (b) LMX buffered the positive association between supervisors’ negative affect and abusive supervision, and (c) the indirect effects of supervisors’ negative affect on subordinate outcomes (higher negative affect at work, lower job satisfaction, and fewer personal initiatives) via abusive supervision was buffered by LMX, such that the indirect effects were only found in dyads with lower LMX, but not in dyads with higher LMX. Theoretical contributions and practical implications for managers and organizations were also discussed.

Suggested Citation

  • Su-Ying Pan & Katrina Jia Lin, 2018. "Who Suffers When Supervisors are Unhappy? The Roles of Leader–Member Exchange and Abusive Supervision," Journal of Business Ethics, Springer, vol. 151(3), pages 799-811, September.
    • Handle: RePEc:kap:jbuset:v:151:y:2018:i:3:d:10.1007_s10551-016-3247-y
    DOI: 10.1007/s10551-016-3247-y
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    References listed on IDEAS

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    1. Karim Mignonac & Olivier Herrbach, 2004. "Linking Work Events, Affective States and Attitudes an Empirical Study of Managers' Emotions," Post-Print halshs-00006026, HAL.
    2. Elias, Robert, 1986. "The Politics of Victimization: Victims, Victimology, and Human Rights," OUP Catalogue, Oxford University Press, number 9780195039818.
    3. Kan Ouyang & Wing Lam & Weidong Wang, 2015. "Roles of gender and identification on abusive supervision and proactive behavior," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 671-691, September.
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    Cited by:

    1. Yuntao Bai & Lili Lu & Li Lin-Schilstra, 2022. "Auxiliaries to Abusive Supervisors: The Spillover Effects of Peer Mistreatment on Employee Performance," Journal of Business Ethics, Springer, vol. 178(1), pages 219-237, June.
    2. Yang Chen & Yanxia Wang & Fang Lee Cooke & Lin Lin & Pascal Paillé & Olivier Boiral, 2023. "Is abusive supervision harmful to organizational environmental performance? Evidence from China," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 689-712, April.
    3. Yuhyung Shin & Won-Moo Hur & Hansol Hwang, 2022. "Impacts of customer incivility and abusive supervision on employee performance: a comparative study of the pre- and post-COVID-19 periods," Service Business, Springer;Pan-Pacific Business Association, vol. 16(2), pages 309-330, June.
    4. Dheeraj Sharma & Madhurima Mishra, 2022. "Family incivility and instigated workplace incivility: How and when does rudeness spill over from family to work?," Asia Pacific Journal of Management, Springer, vol. 39(4), pages 1257-1285, December.
    5. Jeremy D. Mackey & Lei Huang & Wei He, 2020. "You Abuse and I Criticize: An Ego Depletion and Leader–Member Exchange Examination of Abusive Supervision and Destructive Voice," Journal of Business Ethics, Springer, vol. 164(3), pages 579-591, July.

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