The Effect of Online Protests and Firm Responses on Shareholder and Consumer Evaluation
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DOI: 10.1007/s10551-017-3653-9
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- Lauri Wessel & Riku Ruotsalainen & Henri A. Schildt & Christopher Wickert, 2023. "The Escalation of Organizational Moral Failure in Public Discourse: A Semiotic Analysis of Nokia’s Bochum Plant Closure," Journal of Business Ethics, Springer, vol. 184(2), pages 459-478, May.
- He, Hongwei & Kim, Sumin & Gustafsson, Anders, 2021. "What can we learn from #StopHateForProfit boycott regarding corporate social irresponsibility and corporate social responsibility?," Journal of Business Research, Elsevier, vol. 131(C), pages 217-226.
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- Jiwon Yang & Jay Hyuk Rhee, 2020. "CSR disclosure against boycotts: evidence from Korea," Asian Business & Management, Palgrave Macmillan, vol. 19(3), pages 311-343, July.
- Steven Chen, 2023. "A counterinsurgent (COIN) framework to defend against consumer activists," Journal of Brand Management, Palgrave Macmillan, vol. 30(4), pages 275-301, July.
- Hamby, Anne & Orazi, Davide & Moreau, Patrick, 2024. "Whose story is this? Source reveal as a communication tactic to increase consumers’ advocacy for social causes," Journal of Business Research, Elsevier, vol. 170(C).
- Debra Jones Ringold, 2023. "Consumer skepticism, advertising regulation, and the internet: Questions worth exploring," Journal of Consumer Affairs, Wiley Blackwell, vol. 57(3), pages 1000-1014, July.
- María Iborra & Marta Riera, 2023. "Corporate social irresponsibility: What we know and what we need to know," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(3), pages 1421-1439, May.
- Dharen Kumar Pandey & Waleed M. Al‐ahdal & Hafiza Aishah Hashim, 2024. "Stock market reaction to mandatory sustainability reporting: Does carbon‐intensity and environmental, social, and governance reputation matter?," Business Strategy and the Environment, Wiley Blackwell, vol. 33(8), pages 9116-9140, December.
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Keywords
Consumer activism; Corporate social responsibility; Response strategies; Stakeholder management; Reputation; Financial impact;All these keywords.
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