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Quality of Work Life, Job Satisfaction, and the Facets of the Relationship between the Two Constructs

Author

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  • Ramawickrama J.
  • H. H. D. N. P. Opatha
  • PushpaKumari M. D.

Abstract

Quality of Work Life (QWL) and job satisfaction are critical concepts in the field of Human Resource Management (HRM). An intellectual puzzle was chosen by the researchers with regard to whether QWL and job satisfaction are the same or different, and if different, how they are differed. By using the desk research strategy a systematic attempt was made to solve the intellectual puzzle to a reasonable extent. Both constructs were found to be different and related. Four facets of the relationship between the two constructs were revealed: Job satisfaction being a dimension of QWL; job satisfaction not being a dimension of QWL; job satisfaction working as an antecedent of QWL; and finally job satisfaction being a consequence of QWL. Formulated synthesis is perceived as an original contribution to the concepts of QWL and job satisfaction.

Suggested Citation

  • Ramawickrama J. & H. H. D. N. P. Opatha & PushpaKumari M. D., 2017. "Quality of Work Life, Job Satisfaction, and the Facets of the Relationship between the Two Constructs," International Business Research, Canadian Center of Science and Education, vol. 10(4), pages 167-182, April.
    • Handle: RePEc:ibn:ibrjnl:v:10:y:2017:i:4:p:167-182
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    References listed on IDEAS

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    1. Jean-Pierre Martel & Gilles Dupuis, 2006. "Quality of Work Life: Theoretical and Methodological Problems, and Presentation of a New Model and Measuring Instrument," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 77(2), pages 333-368, June.
    2. Hend Al Muftah & Hanan Lafi, 2011. "Impact of QWL on employee satisfaction case of oil and gas industry in Qatar," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 1(2), pages 1-6.
    3. M. Sirgy & David Efraty & Phillip Siegel & Dong-Jin Lee, 2001. "A New Measure of Quality of Work Life (QWL) Based on Need Satisfaction and Spillover Theories," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 55(3), pages 241-302, September.
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    Cited by:

    1. Benedetto Torrisi & Giuseppe Pernagallo, 2020. "Investigating the relationship between job satisfaction and academic brain drain: the Italian case," Scientometrics, Springer;Akadémiai Kiadó, vol. 124(2), pages 925-952, August.
    2. Jorge Sinval & M. Joseph Sirgy & Dong-Jin Lee & João Marôco, 2020. "The Quality of Work Life Scale: Validity Evidence from Brazil and Portugal," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 15(5), pages 1323-1351, November.

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    More about this item

    Keywords

    quality of work life; job satisfaction; human resource management;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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