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Social Responsibility, Quality of Work Life and Motivation to Contribute in the Nigerian Society

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  • Constantine Tongo

Abstract

Presently, the social responsibility literature is replete with the diverse ways in which work organizations and the regulatory nation states in which they are domiciled can improve the quality of their workers’ lives. But do workers themselves become motivated to contribute (i.e., give back) to society when they experience a work life of better quality than their peers? Specifically, which sectors of society do such workers contribute to? Through a questionnaire that was administered to a cross section of workers in the private sector of Nigeria, this study found out that quality of work life (QWL) correlates significantly and positively with workers’ motivation to contribute to society. However, workers were less motivated to contribute to Nigeria’s government sector that is globally known for corruption than making contributions to the piety and social infrastructural sectors. Results also revealed that both the paternalistic and consultative forms of social responsibility were positively related with QWL. These results imply that social responsibility should be seen as a veritable platform on which satisfied stakeholders of business organizations can reciprocally make their own contributions for the overall good of society. By virtue of stakeholders’ contributions, the benefits of corporate social responsibility can actually reverberate into other sectors of societal life (e.g., the piety sector) that were never thought of during the design phase of socially responsible programmes. Finally, the study’s findings give credence to Anil Sarin’s Contributory Theory of Existence which states that people who have once received help from a particular organ of society (e.g., educational system, health care system, etc.) will be motivated to contribute to that organ or other organs of society. Copyright Springer Science+Business Media Dordrecht 2015

Suggested Citation

  • Constantine Tongo, 2015. "Social Responsibility, Quality of Work Life and Motivation to Contribute in the Nigerian Society," Journal of Business Ethics, Springer, vol. 126(2), pages 219-233, January.
  • Handle: RePEc:kap:jbuset:v:126:y:2015:i:2:p:219-233
    DOI: 10.1007/s10551-013-1940-7
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    References listed on IDEAS

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    Cited by:

    1. Afshin Omidi & Cinzia Dal Zotto, 2022. "Socially Responsible Human Resource Management: A Systematic Literature Review and Research Agenda," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    2. Amanuel G. Tekleab & Paul M. Reagan & Boram Do & Ariel Levi & Cary Lichtman, 2021. "Translating Corporate Social Responsibility into Action: A Social Learning Perspective," Journal of Business Ethics, Springer, vol. 171(4), pages 741-756, July.
    3. Nguyen Dinh Tho, 2018. "A Configurational Role of Human Capital Resources in the Quality of Work Life of Marketers: FsQCA and SEM Findings from Vietnam," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 13(2), pages 461-478, June.
    4. Kirste, Laura & Oberhauser, Marc & Holtbrügge, Dirk, 2024. "What drives the dissemination of CSR practices in global value chains? An institutional and psychological perspective," International Business Review, Elsevier, vol. 33(1).

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