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The Relationship between Demographics Variables, Emotional Intelligence, Communication Effectiveness, Motivation, and Job Satisfaction

Author

Listed:
  • Hassan Jorfi

    (Universiti Teknologi Malaysia (UTM))

  • Hashim Fauzy Bin Yaccob

    (Universiti Teknologi Malaysia (UTM))

  • Ishak Mad Shah

    (Universiti Teknologi Malaysia (UTM))

Abstract

What seems to still be the main concern for managers and employees in the organization world across the globe is communication effectiveness. The problem to be addressed in this study was the lack of motivation and job satisfaction in educational administrations of Iran. Upon reviewing various literatures on this subject, it was found that emotional intelligence is one of the most vital factors that help sustain communication effectiveness and job satisfaction. The researcher upon having a detailed discussion on the possible areas associated with the present body of knowledge has discovered gaps in the studies that have been undertaken on emotional intelligence and communication effectiveness. This is because motivation in relation to emotional intelligence, communication effectiveness, and job satisfaction has been ignored in the previous studies. As a result, this research proposes a relationship between demographic variables, emotional intelligence (i.e.,intrapersonal, interpersonal, adaptability, general mood, and stress management), Communication Effectiveness, Job Satisfaction, and Motivation.

Suggested Citation

  • Hassan Jorfi & Hashim Fauzy Bin Yaccob & Ishak Mad Shah, 2011. "The Relationship between Demographics Variables, Emotional Intelligence, Communication Effectiveness, Motivation, and Job Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 1(1), pages 38-62, April.
    • Handle: RePEc:hur:ijarbs:v:1:y:2011:i:1:p:38-62
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    References listed on IDEAS

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    1. Samuel Aryee & Thomas Wyatt & Raymond Stone, 1996. "Early Career Outcomes of Graduate Employees: the Effect of Mentoring and Ingratiation," Journal of Management Studies, Wiley Blackwell, vol. 33(1), pages 95-118, January.
    2. Amy C. Edmondson, 2003. "Speaking Up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1419-1452, September.
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    Cited by:

    1. Ko, Eun-Jung & Kim, A-Hyun & Kim, Sang-Soo, 2021. "Toward the understanding of the appropriation of ICT-based Smart-work and its impact on performance in organizations," Technological Forecasting and Social Change, Elsevier, vol. 171(C).
    2. Majeed Nauman & Ramayah T. & Mustamil Norizah & Nazri Mohammad & Jamshed Samia, 2017. "Transformational leadership and organizational citizenship behavior: Modeling emotional intelligence as mediator," Management & Marketing, Sciendo, vol. 12(4), pages 571-590, December.

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