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Leadership Behaviors and Leader Effectiveness: The Mediating Role of Cultural Intelligence

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  • Ayça Yüksel Sakınç

    (Department of Management, Faculty of Business Administration, Gebze Technical University, Kocaeli 41400, Türkiye)

  • Ercan Ergün

    (Department of Management, Faculty of Business Administration, Gebze Technical University, Kocaeli 41400, Türkiye)

Abstract

The aim of this study is to examine the mediating role of cultural intelligence in the relationship between leadership behaviors and leadership effectiveness. A quantitative approach was adopted to test the hypotheses, and data were collected through surveys from 410 employees working in four- and five-star hotels in Istanbul. The analysis of the obtained data was conducted using Structural Equation Modeling (SEM), regression analysis, and the PROCESS macro. The results of the analysis revealed that cultural intelligence has a mediating effect on the relationships between task-oriented leadership behaviors and leadership effectiveness, relationship-oriented leadership behaviors and leadership effectiveness, and change-oriented leadership behaviors and leadership effectiveness. In the globalized world, cultural diversity in businesses is increasing, which is especially pronounced in the hospitality industry. The fact that guests come from different cultural backgrounds further highlights the importance of leaders’ cultural awareness and cultural intelligence. As a result, both academics and managers attach great importance to this issue. However, there are still significant gaps in understanding the relationship between cultural intelligence and leadership. In this context, the study aims to contribute to the literature on leadership and cultural intelligence.

Suggested Citation

  • Ayça Yüksel Sakınç & Ercan Ergün, 2024. "Leadership Behaviors and Leader Effectiveness: The Mediating Role of Cultural Intelligence," Sustainability, MDPI, vol. 16(24), pages 1-20, December.
    • Handle: RePEc:gam:jsusta:v:16:y:2024:i:24:p:11054-:d:1545531
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    References listed on IDEAS

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    1. Brown, Michael E. & Trevino, Linda K. & Harrison, David A., 2005. "Ethical leadership: A social learning perspective for construct development and testing," Organizational Behavior and Human Decision Processes, Elsevier, vol. 97(2), pages 117-134, July.
    2. Olawale Fatoki, 2019. "Hotel Employees’ Pro-Environmental Behaviour: Effect of Leadership Behaviour, Institutional Support and Workplace Spirituality," Sustainability, MDPI, vol. 11(15), pages 1-15, July.
    3. Guoquan Chen & Dean Tjosvold & Chunhong Liu, 2006. "Cooperative Goals, Leader People and Productivity Values: Their Contribution to Top Management Teams in China," Journal of Management Studies, Wiley Blackwell, vol. 43(5), pages 1177-1200, July.
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