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Constructive Leadership and Employee Innovative Behaviors: A Serial Mediation Model

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  • Huseyin Arasli

    (Norwegian School of Hotel Management, University of Stavanger, 4036 Stavanger, Norway)

  • Hasan Evrim Arici

    (EU Business School, 80339 Munich, Germany)

  • Ezel Kole

    (Faculty of Tourism, Eastern Mediterranean University, Famagusta 99628, North Cyprus)

Abstract

This study aims to examine the influence of constructive leadership practices on the service innovative behaviors of hotel employees by a serial mediation system that treats employee psychological safety and employee creativity as mediators. Empirical data were collected from full-time frontline hotel employees in Antalya, Turkey. By using both convenience and judgmental sampling methods, this study included 357 hotel employees. The results provide empirical evidence for all suggested hypothesized associations. In particular, the findings display that psychological safety and engagement in creative work tasks play intervening roles (in the form of a chain) in the indirect influence of constructive leadership on employee perceptions regarding their service innovative culture. The current work provides practical contributions for hotel industry professionals who are in the treatment of implementing psychological safety and employee creativity, in order to establish innovative service culture in the hotel setting. The paper is among the first studies to investigate a serial mediation model to analyze which constructive leadership practices influence their innovative service culture.

Suggested Citation

  • Huseyin Arasli & Hasan Evrim Arici & Ezel Kole, 2020. "Constructive Leadership and Employee Innovative Behaviors: A Serial Mediation Model," Sustainability, MDPI, vol. 12(7), pages 1-17, March.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:7:p:2592-:d:336726
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    References listed on IDEAS

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    2. María Dolores Flecha-Barrio & Fernando E. García-Muiña & Lydia González-Serrano & Pilar Talón-Ballestero, 2024. "How to overcome a worldwide lockdown in the hospitality sector? Lessons from revenue managers," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 23(3), pages 217-237, June.
    3. Alisher Khamdamov & Zhiwei Tang & Muhammad Ali Hussain, 2023. "Unpacking Parallel Mediation Processes between Green HRM Practices and Sustainable Environmental Performance: Evidence from Uzbekistan," Sustainability, MDPI, vol. 15(2), pages 1-18, January.
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    5. Jian Tian & Yan Peng & Xing Zhou, 2020. "The Effects of Abusive Supervision and Motivational Preference on Employees’ Innovative Behavior," Sustainability, MDPI, vol. 12(20), pages 1-15, October.

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