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Double-Edged Effects of Socially Responsible Human Resource Management on Employee Task Performance and Organizational Citizenship Behavior: Mediating by Role Ambiguity and Moderating by Prosocial Motivation

Author

Listed:
  • Danping Shao

    (School of Management, Huazhong University of Science and Technology, Wuhan 430074, China)

  • Erhua Zhou

    (School of Management, Huazhong University of Science and Technology, Wuhan 430074, China)

  • Peiran Gao

    (School of Management, Huazhong University of Science and Technology, Wuhan 430074, China)

  • Lirong Long

    (School of Management, Huazhong University of Science and Technology, Wuhan 430074, China)

  • Jie Xiong

    (Rennes School of Business, 2 rue Robert d’Arbrissel CS 76522, 35065 Rennes CEDEX, France)

Abstract

Previous literature has explored the positive effects of socially responsible human resource management (SRHRM) on employees, leaving potential dark sides largely ignored. By integrating situational-strength theory and motivation literature, this study investigates the double-edged effects of SRHRM on employee performance. Based on a sample of 314 employee–supervisor dyads from three companies, we found that SRHRM could increase employees’ organizational citizenship behavior (OCB) while decreasing their task performance through role-ambiguity mediation. Interestingly, prosocial motivation serves as a significant moderator in strengthening the positive relationship between SRHRM and OCB and the negative association between SRHRM and task performance. Finally, we discuss the theoretical and practical implications of how managers should conduct SRHRM practices among employees.

Suggested Citation

  • Danping Shao & Erhua Zhou & Peiran Gao & Lirong Long & Jie Xiong, 2019. "Double-Edged Effects of Socially Responsible Human Resource Management on Employee Task Performance and Organizational Citizenship Behavior: Mediating by Role Ambiguity and Moderating by Prosocial Mot," Sustainability, MDPI, vol. 11(8), pages 1-16, April.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:8:p:2271-:d:223038
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    References listed on IDEAS

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    Cited by:

    1. Shao-Long Li & Fang Sun & Mingze Li, 2019. "Sustainable Human Resource Management Nurtures Change-Oriented Employees: Relationship between High-Commitment Work Systems and Employees’ Taking Charge Behaviors," Sustainability, MDPI, vol. 11(13), pages 1-15, June.
    2. María del Mar Ramos-González & Mercedes Rubio-Andrés & Miguel Ángel Sastre-Castillo, 2022. "Effects of socially responsible human resource management (SR-HRM) on innovation and reputation in entrepreneurial SMEs," International Entrepreneurship and Management Journal, Springer, vol. 18(3), pages 1205-1233, September.
    3. Jonghun Sun & Young Woo Sohn, 2021. "The Influence of Dual Missions on Employees’ Meaning of Work and Turnover Intention in Social Enterprises," Sustainability, MDPI, vol. 13(14), pages 1-14, July.
    4. Milota Vetráková & Ivana Šimočková & Kristína Pompurová, 2019. "Age and Educational Diversification of Hotel Employees and Its Impact on Turnover," Sustainability, MDPI, vol. 11(19), pages 1-14, September.
    5. Mónica Santana & Rafael Morales-Sánchez & Susana Pasamar, 2020. "Mapping the Link between Corporate Social Responsibility (CSR) and Human Resource Management (HRM): How Is This Relationship Measured?," Sustainability, MDPI, vol. 12(4), pages 1-28, February.
    6. Afshin Omidi & Cinzia Dal Zotto, 2022. "Socially Responsible Human Resource Management: A Systematic Literature Review and Research Agenda," Sustainability, MDPI, vol. 14(4), pages 1-20, February.
    7. Eun-Jung Woo & Eungoo Kang, 2021. "Employee Environmental Capability and Its Relationship with Corporate Culture," Sustainability, MDPI, vol. 13(16), pages 1-22, August.
    8. Arelys López‐Concepción & Ana I. Gil‐Lacruz & Isabel Saz‐Gil, 2022. "Stakeholder engagement, Csr development and Sdgs compliance: A systematic review from 2015 to 2021," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(1), pages 19-31, January.
    9. Junqian He & Hyosun Kim, 2021. "The Effect of Socially Responsible HRM on Organizational Citizenship Behavior for the Environment: A Proactive Motivation Model," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    10. Muhammad Arshad & Ghulam Abid & Francoise Venezia Contreras Torres, 2021. "Impact of prosocial motivation on organizational citizenship behavior: the mediating role of ethical leadership and leader–member exchange," Quality & Quantity: International Journal of Methodology, Springer, vol. 55(1), pages 133-150, February.
    11. Zhongju Liao & Jialin Cheng & Qian Chen, 2022. "Socially responsible human resource management and employee ethical voice: Roles of employee ethical self‐efficacy and organizational identification," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(4), pages 820-829, July.

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