IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v11y2019i4p1043-d206670.html
   My bibliography  Save this article

The Influence of Knowledge on Residents’ Perceptions of the Impacts of Overtourism in P2P Accommodation Rental

Author

Listed:
  • Desiderio Gutiérrez-Taño

    (Department of Business Management and Economic History, University of La Laguna, 38071 La Laguna, Tenerife, Spain)

  • Joan B. Garau-Vadell

    (Department of Business Economics, University of the Balearic Islands, 07122 Palma, Spain)

  • Ricardo J. Díaz-Armas

    (Department of Business Management and Economic History, University of La Laguna, 38071 La Laguna, Tenerife, Spain)

Abstract

Accommodation rental activity through P2P platforms has experienced exponential growth in recent years, and in many cities has generated discomfort among residents who hold it responsible for overtourism and other negative impacts. Understanding residents’ perceptions and attitudes is fundamental for the sustainable development of tourism activity. This study investigates the influence of residents’ “knowledge” of the activity on their perception of impacts and their attitude towards it. Using the social exchange theory as a theoretical framework, this paper compares the data obtained in the world-class destination Majorca, in 2015 and 2017. Data was gathered through a convenience sampling procedure with self-administered questionnaires. The results confirm the influence of this variable on the perception of the impacts and its moderating effect on residents’ attitudes. The study confirms the influence of a greater level of knowledge of the activity on the perception of the impacts and on attitudes and it generally results in a greater perception of the costs and a lesser impact of benefits. The implications in terms of destination management are also discussed.

Suggested Citation

  • Desiderio Gutiérrez-Taño & Joan B. Garau-Vadell & Ricardo J. Díaz-Armas, 2019. "The Influence of Knowledge on Residents’ Perceptions of the Impacts of Overtourism in P2P Accommodation Rental," Sustainability, MDPI, vol. 11(4), pages 1-17, February.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:1043-:d:206670
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/11/4/1043/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/11/4/1043/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sarstedt, Marko & Ringle, Christian M. & Smith, Donna & Reams, Russell & Hair, Joseph F., 2014. "Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 105-115.
    2. Fang, Bin & Ye, Qiang & Law, Rob, 2016. "Effect of sharing economy on tourism industry employment," Annals of Tourism Research, Elsevier, vol. 57(C), pages 264-267.
    3. Chia-Pin Yu & Shu Tian Cole & Charles Chancellor, 2018. "Resident Support for Tourism Development in Rural Midwestern (USA) Communities: Perceived Tourism Impacts and Community Quality of Life Perspective," Sustainability, MDPI, vol. 10(3), pages 1-17, March.
    4. Xiaoming (Rose) Liu & Jun (Justin) Li, 2018. "Host Perceptions of Tourism Impact and Stage of Destination Development in a Developing Country," Sustainability, MDPI, vol. 10(7), pages 1-15, July.
    5. Nunkoo, Robin, 2015. "Tourism development and trust in local government," Tourism Management, Elsevier, vol. 46(C), pages 623-634.
    6. Chi-Ming Hsieh & Bi-Kun Tsai & Han-Shen Chen, 2017. "Residents’ Attitude toward Aboriginal Cultural Tourism Development: An Integration of Two Theories," Sustainability, MDPI, vol. 9(6), pages 1-10, May.
    7. Sharpley, Richard, 2014. "Host perceptions of tourism: A review of the research," Tourism Management, Elsevier, vol. 42(C), pages 37-49.
    8. Mike Peters & Chung-Shing Chan & Anita Legerer, 2018. "Local Perception of Impact-Attitudes-Actions towards Tourism Development in the Urlaubsregion Murtal in Austria," Sustainability, MDPI, vol. 10(7), pages 1-28, July.
    9. Iulia C. Muresan & Camelia F. Oroian & Rezhen Harun & Felix H. Arion & Andra Porutiu & Gabriela O. Chiciudean & Alexandru Todea & Ramona Lile, 2016. "Local Residents’ Attitude toward Sustainable Rural Tourism Development," Sustainability, MDPI, vol. 8(1), pages 1-14, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Alessandro Capocchi & Cinzia Vallone & Mariarita Pierotti & Andrea Amaduzzi, 2019. "Overtourism: A Literature Review to Assess Implications and Future Perspectives," Sustainability, MDPI, vol. 11(12), pages 1-18, June.
    2. Tianning Lan & Zhiyue Zheng & Di Tian & Rui Zhang & Rob Law & Mu Zhang, 2021. "Resident-Tourist Value Co-Creation in the Intangible Cultural Heritage Tourism Context: The Role of Residents’ Perception of Tourism Development and Emotional Solidarity," Sustainability, MDPI, vol. 13(3), pages 1-20, January.
    3. Marina Haro Aragú & Josefa García-Mestanza & Lidia Caballero-Galeote, 2021. "Stakeholders’ Perception on the Impacts of Tourism on Mass Destinations: The Case of Seville," Sustainability, MDPI, vol. 13(16), pages 1-27, August.
    4. María Dolores Sánchez-Fernández & Daniel Álvarez-Bassi & José Ramón-Cardona, 2019. "Environmental and Economic Concerns in Residents’ Attitudes in Punta del Este (Uruguay)," Sustainability, MDPI, vol. 11(24), pages 1-18, December.
    5. Piotr Zmyślony & Grzegorz Leszczyński & Anna Waligóra & Wiesław Alejziak, 2020. "The Sharing Economy and Sustainability of Urban Destinations in the (Over)tourism Context: The Social Capital Theory Perspective," Sustainability, MDPI, vol. 12(6), pages 1-26, March.
    6. Marie Kris Giango & Rodel Hintapan & Michael Suson & Ivy Batican & Looverville Quiño & Ludimie Capuyan & Jose Marie Anoos & Jannen Batoon & Joerabell Lourdes Aro & Fatima Maturan & Kafferine Yamagishi, 2022. "Local Support on Sports Tourism Development: An Integration of Emotional Solidarity and Social Exchange Theory," Sustainability, MDPI, vol. 14(19), pages 1-26, October.
    7. Eva M. Buitrago & Rocío Yñiguez, 2021. "Measuring Overtourism: A Necessary Tool for Landscape Planning," Land, MDPI, vol. 10(9), pages 1-17, August.
    8. Tiantian (Tiana) Shi & Biao He & Jun (Justin) Li, 2019. "Exotic or Home? Tourists’ Perception of Guest Houses, Guest Houses Loyalty, and Destination Loyalty in Remote Tourist Destinations," Sustainability, MDPI, vol. 11(14), pages 1-16, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cheng-Yu Hsu & Mei-Yen Chen & Shih-Chieh Yang, 2019. "Residents’ Attitudes toward Support for Island Sustainable Tourism," Sustainability, MDPI, vol. 11(18), pages 1-16, September.
    2. Kai Wang & Menghan Wang & Chang Gan & Mihai Voda, 2019. "Residents’ Diachronic Perception of the Impacts of Ecological Resettlement in a World Heritage Site," IJERPH, MDPI, vol. 16(19), pages 1-17, September.
    3. Xiaoping Gu & Carter A. Hunt & Michael L. Lengieza & Lijun Niu & Huiwen Wu & Yue Wang & Xiang Jia, 2020. "Evaluating Residents’ Perceptions of Nature-Based Tourism with a Factor-Cluster Approach," Sustainability, MDPI, vol. 13(1), pages 1-19, December.
    4. Juan Carlos Martín & Pedro Moreira & Concepción Román, 2020. "A hybrid-fuzzy segmentation analysis of residents’ perception towards tourism in Gran Canaria," Tourism Economics, , vol. 26(7), pages 1282-1304, November.
    5. Christian Eckert & Harald Pechlaner, 2019. "Alternative Product Development as Strategy Towards Sustainability in Tourism: The Case of Lanzarote," Sustainability, MDPI, vol. 11(13), pages 1-18, June.
    6. István Egresi & Supun Lahiru Prakash & Buddhika Maduraperruma & Amila Withanage & Aruna Weerasingha & Ştefan Dezsi & Bianca Sorina Răcăşan, 2021. "What Affects Support for Wetland Tourism? A Case Study from Sri Lanka," Sustainability, MDPI, vol. 13(16), pages 1-18, August.
    7. Milena Nedeljković Knežević & Marko D. Petrović & Slađana Nedeljković & Maja Mijatov & Milan M. Radovanović & Mirjana Gajić & Miroslav Škoda, 2019. "Changes in Traditional Activities of Industrial Area toward Sustainable Tourism Development," Sustainability, MDPI, vol. 11(22), pages 1-16, November.
    8. Jelena DURKIN BADURINA & Daniela SOLDIC FRLETA & Larry DWYER, 2022. "Meet Sceptics, Neutrals And Believers: An Alternative Approach To Analysing Residents’ Attitudes Towards Tourism In Urban Destinations," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 17(1), pages 24-44, February.
    9. Fernando Almeida-García & Rafael Cortes-Macías & Antonia Balbuena-Vázquez & M. Carmen-Hidalgo, 2020. "New Perspectives of Residents’ Perceptions in a Mature Seaside Destination," Sustainability, MDPI, vol. 12(10), pages 1-25, May.
    10. Marie Kris Giango & Rodel Hintapan & Michael Suson & Ivy Batican & Looverville Quiño & Ludimie Capuyan & Jose Marie Anoos & Jannen Batoon & Joerabell Lourdes Aro & Fatima Maturan & Kafferine Yamagishi, 2022. "Local Support on Sports Tourism Development: An Integration of Emotional Solidarity and Social Exchange Theory," Sustainability, MDPI, vol. 14(19), pages 1-26, October.
    11. Lantao Zhu & Xi Li & YingChuan Wang, 2021. "The Impact of Social Capital on Residents’ Supportive Attitude to Tourism Development: The Mediation Role of Perception of Justice," SAGE Open, , vol. 11(3), pages 21582440211, September.
    12. María Ángeles Plaza-Mejía & Nuria Porras-Bueno & David Flores-Ruiz, 2020. "The Jungle of Support: What Do We Really Mean When We Say “Residents’ Support”?," Sustainability, MDPI, vol. 12(18), pages 1-27, September.
    13. Iulia C. Muresan & Rezhen Harun & Felix H. Arion & Camelia F. Oroian & Diana E. Dumitras & Valentin C. Mihai & Marioara Ilea & Daniel I. Chiciudean & Iulia D. Gliga & Gabriela O. Chiciudean, 2019. "Residents’ Perception of Destination Quality: Key Factors for Sustainable Rural Development," Sustainability, MDPI, vol. 11(9), pages 1-21, May.
    14. Yuting An & Jang-Won Moon & William C. Norman, 2021. "Investigating Residents’ Attitudes towards Tourism Growth in Downtown Greenville, SC: The Effect of Demographic Variables," Sustainability, MDPI, vol. 13(15), pages 1-18, July.
    15. Adalberto Santos-Júnior & Fernando Almeida-García & Paulo Morgado & Luiz Mendes-Filho, 2020. "Residents’ Quality of Life in Smart Tourism Destinations: A Theoretical Approach," Sustainability, MDPI, vol. 12(20), pages 1-24, October.
    16. Joan B. Garau-Vadell & Desiderio Gutiérrez-Taño & Ricardo J. Díaz-Armas, 2023. "The Moderating Role of Generation on Residents’ Support for P2P Vacation Accommodations: Millennials versus Older Generations," SAGE Open, , vol. 13(1), pages 21582440231, February.
    17. Iulia C. Muresan & Rezhen Harun & Felix H. Arion & Ava Omar Fatah & Diana E. Dumitras, 2021. "Exploring Residents’ Perceptions of the Socio-Cultural Benefits of Tourism Development in the Mountain Area," Societies, MDPI, vol. 11(3), pages 1-11, July.
    18. Sanja Obradović & Aleksandra Tešin, 2023. "Local Communities’ Perceptions of Tourism Planning in Natural Areas," Tourism and Hospitality, MDPI, vol. 4(2), pages 1-19, May.
    19. Sussaangana Unhasuta & Nophea Sasaki & Sohee Minsun Kim, 2021. "Impacts of Tourism Development on Coastal Communities in Cha-am Beach, the Gulf of Thailand, through Analysis of Local Perceptions," Sustainability, MDPI, vol. 13(8), pages 1-23, April.
    20. Lopes Hélder Da Silva & Ribeiro Vítor & Remoaldo Paula, 2019. "Residents’ perceptions of tourism activity in a rural North-Eastern Portuguese community: a cluster analysis," Bulletin of Geography. Socio-economic Series, Sciendo, vol. 46(46), pages 119-135, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:11:y:2019:i:4:p:1043-:d:206670. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.