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Pursuing Sustainability for Healthcare through Digital Platforms

Author

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  • Marisa Faggini

    (Department of Economics and Statistics, University of Salerno, 84084 Fisciano, Italy)

  • Silvia Cosimato

    (Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy)

  • Francesco David Nota

    (Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy)

  • Giancarlo Nota

    (Department of Management & Innovation Systems, University of Salerno, 84084 Fisciano, Italy)

Abstract

Sustainability, as well as the sustainable use of resources and related issues, has inspired a long-lasting and lively debate among scholars of different disciplines. Due to under-investigation of several of the sustainability-related challenges, this paper aims to better understand the system dynamics that, supported by some digital enablers (e.g., digital technologies and platforms), boost the sustainability of complex service systems such as healthcare. To this end, the theoretical meta-model of interaction types, which inspired the prototype digital platform dedicated to the online delivery of health-related services, is presented. Moreover, some healthcare usage scenarios, based on the prototype’s functions, are analysed and discussed. This allows understanding of how important the role of technologies and, in particular, digital platforms, are in empowering actors and in making them willing to interact, and share their own resources in continually new ways. This paves the way for ongoing value co-creation, which is essential for healthcare system sustainability.

Suggested Citation

  • Marisa Faggini & Silvia Cosimato & Francesco David Nota & Giancarlo Nota, 2018. "Pursuing Sustainability for Healthcare through Digital Platforms," Sustainability, MDPI, vol. 11(1), pages 1-15, December.
    • Handle: RePEc:gam:jsusta:v:11:y:2018:i:1:p:165-:d:193974
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    References listed on IDEAS

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    Cited by:

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    5. Giancarlo Nota & Francesco David Nota & Domenico Peluso & Alonso Toro Lazo, 2020. "Energy Efficiency in Industry 4.0: The Case of Batch Production Processes," Sustainability, MDPI, vol. 12(16), pages 1-28, August.

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