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Robots Working with Humans or Humans Working with Robots? Searching for Social Dimensions in New Human-Robot Interaction in Industry

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  • António B. Moniz

    (CICS.NOVA, Faculty of Sciences and Technology, University Nova of Lisbon, Campus Caparica, 2829-516 Caparica, Portugal
    Institute for Technology Assessment and Systems Analysis, Karlsruhe Institute of Technology, 76021 Karlsruhe, Germany)

  • Bettina-Johanna Krings

    (Institute for Technology Assessment and Systems Analysis, Karlsruhe Institute of Technology, 76021 Karlsruhe, Germany)

Abstract

The focus of the following article is on the use of new robotic systems in the manufacturing industry with respect to the social dimension. Since “intuitive” human–machine interaction (HMI) in robotic systems becomes a significant objective of technical progress, new models of work organization are needed. This hypothesis will be investigated through the following two aims: The first aim is to identify relevant research questions related to the potential use of robotic systems in different systems of work organization at the manufacturing shop-floor level. The second aim is to discuss the conceptualization of (old) organizational problems of human–robot interaction (HRI). In this context, the article reflects on the limits of cognitive and perceptual workload for robot operators in complex working systems. This will be particularly relevant whenever more robots with different “roles” are to be increasingly used in the manufacturing industry. The integration of such complex socio-technical systems needs further empirical and conceptual research with regard to “social” aspects of the technical dimension. Future research should, therefore, also integrate economic and societal issues to understand the full dimensions of new human–robot interaction in industry today.

Suggested Citation

  • António B. Moniz & Bettina-Johanna Krings, 2016. "Robots Working with Humans or Humans Working with Robots? Searching for Social Dimensions in New Human-Robot Interaction in Industry," Societies, MDPI, vol. 6(3), pages 1-21, August.
    • Handle: RePEc:gam:jsoctx:v:6:y:2016:i:3:p:23-:d:75173
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    1. > Economic Development Technological Change, and Growth > Technological Change: Choices and Consequences

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    1. Krings, Bettina-Johanna, 2018. "Digitalisiert, effizient & global? Die fortlaufende Technisierung der Erwerbsarbeit," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, pages 165-181.
    2. Krings, Bettina-Johanna & Moniz, António & Frey, Philipp, 2021. "Technology as enabler of the automation of work? Current societal challenges for a future perspective of work [A tecnologia como facilitadora da automação do trabalho? Desafios sociais atuais para ," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 9(21), pages 7-30.
    3. Moniz, António, 2023. "«Indústria 5.0» como conceito de um novo tipo de interação humano-máquina? [[“Industry 5.0” as a concept of a new human-machine interaction?]," MPRA Paper 120889, University Library of Munich, Germany, revised 2024.
    4. Iveta Eimontaite & David Cameron & Joe Rolph & Saeid Mokaram & Jonathan M. Aitken & Ian Gwilt & James Law, 2022. "Dynamic Graphical Instructions Result in Improved Attitudes and Decreased Task Completion Time in Human–Robot Co-Working: An Experimental Manufacturing Study," Sustainability, MDPI, vol. 14(6), pages 1-19, March.
    5. Živilė Stankevičiūtė & Eglė Staniškienė & Joana Ramanauskaitė, 2021. "The Impact of Job Insecurity on Employee Happiness at Work: A Case of Robotised Production Line Operators in Furniture Industry in Lithuania," Sustainability, MDPI, vol. 13(3), pages 1-20, February.
    6. Hind Bril El-Haouzi & Etienne Valette & Bettina-Johanna Krings & António Brandão Moniz, 2021. "Social Dimensions in CPS & IoT Based Automated Production Systems," Societies, MDPI, vol. 11(3), pages 1-15, August.
    7. Živilė Stankevičiūtė & Eglė Staniškienė & Joana Ramanauskaitė, 2021. "The Impact of Job Insecurity on Organisational Citizenship Behaviour and Task Performance: Evidence from Robotised Furniture Sector Companies," IJERPH, MDPI, vol. 18(2), pages 1-17, January.
    8. António Moniz & Marta Candeias & Nuno Boavida, 2022. "Changes in productivity and labour relations," Post-Print hal-04670873, HAL.
    9. Jung, Jin Hwa & Lim, Dong-Geon, 2020. "Industrial robots, employment growth, and labor cost: A simultaneous equation analysis," Technological Forecasting and Social Change, Elsevier, vol. 159(C).
    10. Christian Resch, 2017. "Networks in Assembly: Investigating Social Factors in Robotic Automation," IET Working Papers Series 01/2017, Universidade Nova de Lisboa, IET/CICS.NOVA-Interdisciplinary Centre on Social Sciences, Faculty of Science and Technology.
    11. Moniz, António Brandão & Krings, Bettina-Johanna, 2022. "“Manufacturing Life” in Real Work Processes? New Manufacturing Environments with Micro- and Nanorobotics," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, issue Latest ar.
    12. Robert Ojstersek & Borut Buchmeister, 2020. "Simulation Modeling Approach for Collaborative Workplaces’ Assessment in Sustainable Manufacturing," Sustainability, MDPI, vol. 12(10), pages 1-18, May.
    13. Caroline Lloyd & Jonathan Payne, 2023. "Digital skills in context: Working with robots in lower-skilled jobs," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(4), pages 1084-1104, November.
    14. Muawia Ramadan & Tariq Amer & Bashir Salah & Mohammed Ruzayqat, 2022. "The Impact of Integration of Industry 4.0 and Internal Organizational Forces on Sustaining Competitive Advantages and Achieving Strategic Objectives," Sustainability, MDPI, vol. 14(10), pages 1-20, May.
    15. Lechardoy, Lucie & López Forés, Laura & Codagnone, Cristiano, 2023. "Artificial intelligence at the workplace and the impacts on work organisation, working conditions and ethics," 32nd European Regional ITS Conference, Madrid 2023: Realising the digital decade in the European Union – Easier said than done? 277997, International Telecommunications Society (ITS).

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