IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i24p16407-d996156.html
   My bibliography  Save this article

Interplay between Discrete Emotions and Preventive Behavior in Health Crises: Big Data Analysis of COVID-19

Author

Listed:
  • Huiyun Zhu

    (School of Management Science and Engineering, Nanjing University of Information Science & Technology, Nanjing 210044, China)

Abstract

Understanding the interplay between discrete emotions and COVID-19 prevention behaviors will help healthcare professionals and providers to implement effective risk communication and effective risk decision making. This study analyzes data related to COVID-19 posted by the American public on Twitter and identifies three discrete negative emotions (anger, anxiety, and sadness) of the public from massive text data. Next, econometric analyses (i.e., the Granger causality test and impulse response functions) are performed to evaluate the interplay between discrete emotions and preventive behavior based on emotional time series and Google Shopping Trends time series, representing public preventive behavior. Based on the textual analysis of tweets from the United States, the following conclusions are drawn: Anger is a Granger cause of preventive behavior and has a slightly negative effect on the public’s preventive behavior. Anxiety is a Granger cause of preventive behavior and has a positive effect on preventive behavior. Furthermore, preventive behavior is a Granger cause of anxiety and has a negative and lagging effect on anxiety. Exploring how discrete emotions, such as anger and anxiety, affect preventive behaviors will effectively demonstrate how discrete emotions play qualitatively different roles in promoting preventive behaviors. Moreover, understanding the impact of preventive behaviors on discrete emotions is useful for better risk communication.

Suggested Citation

  • Huiyun Zhu, 2022. "Interplay between Discrete Emotions and Preventive Behavior in Health Crises: Big Data Analysis of COVID-19," IJERPH, MDPI, vol. 19(24), pages 1-15, December.
  • Handle: RePEc:gam:jijerp:v:19:y:2022:i:24:p:16407-:d:996156
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/24/16407/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/1660-4601/19/24/16407/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Yan Wang & John E. Taylor, 2018. "Coupling sentiment and human mobility in natural disasters: a Twitter-based study of the 2014 South Napa Earthquake," Natural Hazards: Journal of the International Society for the Prevention and Mitigation of Natural Hazards, Springer;International Society for the Prevention and Mitigation of Natural Hazards, vol. 92(2), pages 907-925, June.
    2. Maw–Der Foo, 2011. "Emotions and Entrepreneurial Opportunity Evaluation," Entrepreneurship Theory and Practice, , vol. 35(2), pages 375-393, March.
    3. Zeelenberg, M. & Pieters, R., 2004. "Beyond valence in customer dissatisfaction : A review and new findings on behavioral responses to regret and disappointment in failed services," Other publications TiSEM 7bfb4aa9-cba7-4786-850d-1, Tilburg University, School of Economics and Management.
    4. Carmen Keller & Ann Bostrom & Margot Kuttschreuter & Lucia Savadori & Alexa Spence & Mathew White, 2012. "Bringing appraisal theory to environmental risk perception: a review of conceptual approaches of the past 40 years and suggestions for future research," Journal of Risk Research, Taylor & Francis Journals, vol. 15(3), pages 237-256, March.
    5. Lerner, Jennifer & Han, Seunghee & Keltner, Dacher, 2007. "Feelings and Consumer Decision Making: Extending the Appraisal-Tendency Framework," Scholarly Articles 37143006, Harvard Kennedy School of Government.
    6. Paul Slovic & Melissa L. Finucane & Ellen Peters & Donald G. MacGregor, 2004. "Risk as Analysis and Risk as Feelings: Some Thoughts about Affect, Reason, Risk, and Rationality," Risk Analysis, John Wiley & Sons, vol. 24(2), pages 311-322, April.
    7. Ellen M. Peters & Burt Burraston & C. K. Mertz, 2004. "An Emotion‐Based Model of Risk Perception and Stigma Susceptibility: Cognitive Appraisals of Emotion, Affective Reactivity, Worldviews, and Risk Perceptions in the Generation of Technological Stigma," Risk Analysis, John Wiley & Sons, vol. 24(5), pages 1349-1367, October.
    8. Jedsada Phengsuwan & Tejal Shah & Nipun Balan Thekkummal & Zhenyu Wen & Rui Sun & Divya Pullarkatt & Hemalatha Thirugnanam & Maneesha Vinodini Ramesh & Graham Morgan & Philip James & Rajiv Ranjan, 2021. "Use of Social Media Data in Disaster Management: A Survey," Future Internet, MDPI, vol. 13(2), pages 1-24, February.
    9. Raghunathan, Rajagopal & Pham, Michel Tuan, 1999. "All Negative Moods Are Not Equal: Motivational Influences of Anxiety and Sadness on Decision Making, , , , ," Organizational Behavior and Human Decision Processes, Elsevier, vol. 79(1), pages 56-77, July.
    10. Bethy Merchán-Sanmartín & Mayra Brocel-Bajaña & Johny Pambabay-Calero & Sergio Bauz-Olvera & Néstor Montalván-Burbano & Maribel Aguilar-Aguilar & Paúl Carrión-Mero, 2022. "Multivariate Analysis on Physical Activity, Emotional and Health Status of University Students Caused by COVID-19 Confinement," IJERPH, MDPI, vol. 19(17), pages 1-22, September.
    11. Janet Z. Yang & Haoran Chu, 2018. "Who is afraid of the Ebola outbreak? The influence of discrete emotions on risk perception," Journal of Risk Research, Taylor & Francis Journals, vol. 21(7), pages 834-853, July.
    12. Slovic, Paul & Finucane, Melissa L. & Peters, Ellen & MacGregor, Donald G., 2007. "The affect heuristic," European Journal of Operational Research, Elsevier, vol. 177(3), pages 1333-1352, March.
    13. Arora, Vishal S. & McKee, Martin & Stuckler, David, 2019. "Google Trends: Opportunities and limitations in health and health policy research," Health Policy, Elsevier, vol. 123(3), pages 338-341.
    14. Zeelenberg, Marcel & Pieters, Rik, 2004. "Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services," Journal of Business Research, Elsevier, vol. 57(4), pages 445-455, April.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Robert Paul Jones & Mohammad Alimohammadirokni, 2024. "Patrons Reaction to Fear in Different Dining Contexts: A Cognitive-Experiential Self-Theory Exploration," Tourism and Hospitality, MDPI, vol. 5(3), pages 1-24, August.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ivan Barreda-Tarrazona & Ainhoa Jaramillo-Gutierrez & Daniel Navarro-Martinez & Gerardo Sabater-Grande, 2014. "The role of forgone opportunities in decision making under risk," Journal of Risk and Uncertainty, Springer, vol. 49(2), pages 167-188, October.
    2. Ayoung Suh & Mengjun Li, 2021. "Digital Tracing during the COVID-19 Pandemic: User Appraisal, Emotion, and Continuance Intention," Sustainability, MDPI, vol. 13(2), pages 1-17, January.
    3. Ku, Gillian, 2008. "Learning to de-escalate: The effects of regret in escalation of commitment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 105(2), pages 221-232, March.
    4. de Hooge, Ilona E., 2014. "Predicting consumer behavior with two emotion appraisal dimensions: Emotion valence and agency in gift giving," International Journal of Research in Marketing, Elsevier, vol. 31(4), pages 380-394.
    5. Jinshu Cui & Heather Rosoff & Richard S. John, 2016. "Cumulative Response to Sequences of Terror Attacks Varying in Frequency and Trajectory," Risk Analysis, John Wiley & Sons, vol. 36(12), pages 2272-2284, December.
    6. Yuanchao Gong & Linxiu Zhang & Yan Sun, 2021. "More than just a mental stressor: psychological value of social distancing in COVID-19 mitigation through increased risk perception—a preliminary study in China," Palgrave Communications, Palgrave Macmillan, vol. 8(1), pages 1-6, December.
    7. Haase, Janina & Wiedmann, Klaus-Peter & Labenz, Franziska, 2022. "Brand hate, rage, anger & co.: Exploring the relevance and characteristics of negative consumer emotions toward brands," Journal of Business Research, Elsevier, vol. 152(C), pages 1-16.
    8. Joanna Sokolowska & Patrycja Sleboda, 2015. "The Inverse Relation Between Risks and Benefits: The Role of Affect and Expertise," Risk Analysis, John Wiley & Sons, vol. 35(7), pages 1252-1267, July.
    9. Robinson, Angela & Covey, Judith & Spencer, Anne & Loomes, Graham, 2010. "Are some deaths worse than others? The effect of 'labelling' on people's perceptions," Journal of Economic Psychology, Elsevier, vol. 31(3), pages 444-455, June.
    10. Cambra-Fierro, Jesus & Melero, Iguacel & Sese, F. Javier, 2015. "Managing Complaints to Improve Customer Profitability," Journal of Retailing, Elsevier, vol. 91(1), pages 109-124.
    11. Steven J. Stanton & Crystal Reeck & Scott A. Huettel & Kevin S. LaBar, 2014. "Effects of induced moods on economic choices," Judgment and Decision Making, Society for Judgment and Decision Making, vol. 9(2), pages 167-175, March.
    12. Lynn J. Frewer, 2017. "Consumer acceptance and rejection of emerging agrifood technologies and their applications," European Review of Agricultural Economics, Oxford University Press and the European Agricultural and Applied Economics Publications Foundation, vol. 44(4), pages 683-704.
    13. Rita Saleh & Angela Bearth & Michael Siegrist, 2019. "“Chemophobia” Today: Consumers’ Knowledge and Perceptions of Chemicals," Risk Analysis, John Wiley & Sons, vol. 39(12), pages 2668-2682, December.
    14. Nur’Hidayah Che Ahmat Author_Email: nurhidayahcheahmat@gmail.com & Salleh Mohd Radzi & Mohd Salehuddin Mohd Zahari & Rosmaliza Muhammad, 2011. "The Effect Of Factors Influencing The Perception Of Price Fairness Towards Customer Response Behaviors," 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 2011-169, Conference Master Resources.
    15. Liana Fraenkel & Marilyn Stolar & Jonathan R. Bates & Richard L. Street Jr & Harjinder Chowdhary & Sarah Swift & Ellen Peters, 2018. "Variability in Affect and Willingness to Take Medication," Medical Decision Making, , vol. 38(1), pages 34-43, January.
    16. van der Linden, Sander, 2014. "On the relationship between personal experience, affect and risk perception: the case of climate change," LSE Research Online Documents on Economics 57689, London School of Economics and Political Science, LSE Library.
    17. Lee, K.M.C. & Kraussl, R.G.W. & Paas, L.J., 2009. "The effect of anticipated and experienced regret and pride on investors' future selling decisions," Serie Research Memoranda 0057, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    18. McColl-Kennedy, Janet R. & Patterson, Paul G. & Smith, Amy K. & Brady, Michael K., 2009. "Customer Rage Episodes: Emotions, Expressions and Behaviors," Journal of Retailing, Elsevier, vol. 85(2), pages 222-237.
    19. Cousse, Julia, 2021. "Still in love with solar energy? Installation size, affect, and the social acceptance of renewable energy technologies," Renewable and Sustainable Energy Reviews, Elsevier, vol. 145(C).
    20. Liu, Peng & Xu, Zhigang & Zhao, Xiangmo, 2019. "Road tests of self-driving vehicles: Affective and cognitive pathways in acceptance formation," Transportation Research Part A: Policy and Practice, Elsevier, vol. 124(C), pages 354-369.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:24:p:16407-:d:996156. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.