IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v19y2022i14p8844-d867795.html
   My bibliography  Save this article

Contributing Factors of Presenteeism among Portuguese and Swiss Nurses: A Qualitative Study Using Focus Groups

Author

Listed:
  • Carlos Laranjeira

    (School of Health Sciences, Polytechnic of Leiria, Campus 2, Morro do Lena, Alto do Vieiro, Apartado 4137, 2411-901 Leiria, Portugal
    Centre for Innovative Care and Health Technology (ciTechCare), Polytechnic of Leiria, Campus 5, Rua de Santo André—66–68, 2410-541 Leiria, Portugal
    Research in Education and Community Intervention (RECI I&D), Piaget Institute, 3515-776 Viseu, Portugal)

  • Filipa Pereira

    (School of Health Sciences, HES-SO Valais/Wallis, 5 Chemin de l’Agasse, CH-1950 Sion, Switzerland)

  • Ana Querido

    (School of Health Sciences, Polytechnic of Leiria, Campus 2, Morro do Lena, Alto do Vieiro, Apartado 4137, 2411-901 Leiria, Portugal
    Centre for Innovative Care and Health Technology (ciTechCare), Polytechnic of Leiria, Campus 5, Rua de Santo André—66–68, 2410-541 Leiria, Portugal
    Center for Health Technology and Services Research (CINTESIS), NursID, University of Porto, 4200-450 Porto, Portugal)

  • Marion Bieri

    (School of Health Sciences, HES-SO Valais/Wallis, 5 Chemin de l’Agasse, CH-1950 Sion, Switzerland)

  • Henk Verloo

    (School of Health Sciences, HES-SO Valais/Wallis, 5 Chemin de l’Agasse, CH-1950 Sion, Switzerland
    Service of Old Age Psychiatry, Lausanne University Hospital, Route de Cery 60, CH-1008 Prilly, Switzerland)

Abstract

Evidence of nurse presenteeism has mainly focused on quantifying its prevalence and consequences on productivity, quality of care, and patient safety. Few data exist on nurses’ perceptions of their presenteeism and its related causes. We explored concepts of presenteeism and its contributing factors with frontline nurses and nurse managers in different healthcare settings in Portugal and Switzerland. Our qualitative study design involved 8 online focus groups involving 55 participants. The transcribed data was explored using thematic analysis. Three main reasons for presenteeism were identified: unfamiliar terminology; the paradoxical effect of `being present’ but absent; and presenteeism as a survival strategy. Six contributing factors were also recognized: (a) institutional disinterest toward employees; (b) paradigm shift: the tension between person-centered and task-centered care; (c) sudden changes in care practices due to the COVID-19 pandemic; (d) a lack of shared work perspectives with hierarchical superiors; (e) the financial burden of being absent from work; and (f) misfit of human responses. This study generates valuable, in-depth knowledge about the concepts and causes of presenteeism, and significant suggestions for the broader audience of nurse managers and leaders seeking to improve the quality of care.

Suggested Citation

  • Carlos Laranjeira & Filipa Pereira & Ana Querido & Marion Bieri & Henk Verloo, 2022. "Contributing Factors of Presenteeism among Portuguese and Swiss Nurses: A Qualitative Study Using Focus Groups," IJERPH, MDPI, vol. 19(14), pages 1-19, July.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:14:p:8844-:d:867795
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/19/14/8844/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/19/14/8844/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Johnson, Ryan C. & Dhanani, Lindsay Y. & Sultan, Mohsin & Pueschel, Andrew, 2021. "COVID-19 and the reimagining of working while sick," Industrial and Organizational Psychology, Cambridge University Press, vol. 14(1-2), pages 260-263, June.
    2. María-Carmen De-la-Calle-Durán & José-Luis Rodríguez-Sánchez, 2021. "Employee Engagement and Wellbeing in Times of COVID-19: A Proposal of the 5Cs Model," IJERPH, MDPI, vol. 18(10), pages 1-15, May.
    3. Kathleen Tori & Thi Thuy Ha Dinh & Carey Mather, 2021. "Healthcare Professional Presenteeism during a COVID-19 Outbreak in an Australian Rural Healthcare Environment: A Case Analysis," IJERPH, MDPI, vol. 18(16), pages 1-9, August.
    4. Marvin Reuter & Morten Wahrendorf & Cristina Di Tecco & Tahira M. Probst & Sascha Ruhle & Valerio Ghezzi & Claudio Barbaranelli & Sergio Iavicoli & Nico Dragano, 2019. "Do Temporary Workers More Often Decide to Work While Sick? Evidence for the Link between Employment Contract and Presenteeism in Europe," IJERPH, MDPI, vol. 16(10), pages 1-17, May.
    5. Abbas Karami & Jamileh Farokhzadian & Golnaz Foroughameri, 2017. "Nurses’ professional competency and organizational commitment: Is it important for human resource management?," PLOS ONE, Public Library of Science, vol. 12(11), pages 1-15, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Christina Deselaers & Alina Dahmen & Sonia Lippke, 2022. "Impact of the COVID-19 Pandemic on CSR Activities of Healthcare Providers," IJERPH, MDPI, vol. 20(1), pages 1-27, December.
    2. Mercedes Rodríguez-Fernández & Juan Herrera & Carlos de las Heras-Rosas, 2021. "Model of Organizational Commitment Applied to Health Management Systems," IJERPH, MDPI, vol. 18(9), pages 1-21, April.
    3. Clara De Vincenzi & Martina Pansini & Bruna Ferrara & Ilaria Buonomo & Paula Benevene, 2022. "Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review," IJERPH, MDPI, vol. 19(18), pages 1-18, September.
    4. Valentina Fietta & Francesca Bertoldo & Lorenzo Gasperi & Cristina Mazza & Paolo Roma & Merylin Monaro, 2023. "The Role of Work Engagement in Facing the COVID-19 Pandemic among Mental Healthcare Workers: An Italian Study to Improve Work Sustainability during Emergency Situations," Sustainability, MDPI, vol. 15(4), pages 1-16, February.
    5. Anna Bartosiewicz & Edyta Łuszczki & Andrzej Różański & Małgorzata Nagórska, 2019. "Analysis of Determinants of Readiness for Professional Development Among Polish Nurses," IJERPH, MDPI, vol. 16(10), pages 1-12, May.
    6. Berislav Andrlić & Kankanamge Gayan Priyashantha & Adambarage Chamaru De Alwis, 2023. "Employee Engagement Management in the COVID-19 Pandemic: A Systematic Literature Review," Sustainability, MDPI, vol. 15(2), pages 1-21, January.
    7. Richa Goyal & Himani Sharma, 2024. "Does Well-being Mediate Between Mindfulness and Knowledge Workers’ Work Engagement Relationship?," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(1), pages 4004-4023, March.
    8. Ngqabutho Moyo & Anita D. Bhappu & Moment Bhebhe & Farai Ncube, 2022. "Perceived Risk of COVID-19 and Employee Decision-Making: How Psychological Distress during the Pandemic Increases Negative Performance Outcomes among Healthcare Workers," IJERPH, MDPI, vol. 19(11), pages 1-16, June.
    9. Katarzyna Miszczynska & Elzbieta Antczak, 2023. "The Determinants of Presenteeism in Selected European Countries- Modelling from Geographical and Gender Perspectives," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 255-280.
    10. Caterina Schug & Franziska Geiser & Nina Hiebel & Petra Beschoner & Lucia Jerg-Bretzke & Christian Albus & Kerstin Weidner & Eva Morawa & Yesim Erim, 2022. "Sick Leave and Intention to Quit the Job among Nursing Staff in German Hospitals during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(4), pages 1-15, February.
    11. Teresa Galanti & Clara De Vincenzi & Ilaria Buonomo & Paula Benevene, 2023. "Digital Transformation: Inevitable Change or Sizable Opportunity? The Strategic Role of HR Management in Industry 4.0," Administrative Sciences, MDPI, vol. 13(2), pages 1-19, January.
    12. Ion Popa & Simona Cătălina Ștefan & Ana Alexandra Olariu & Ștefan Cătălin Popa & Cătălina Florentina Popa, 2022. "Modelling the COVID-19 Pandemic Effects on Employees’ Health and Performance: A PLS-SEM Mediation Approach," IJERPH, MDPI, vol. 19(3), pages 1-17, February.
    13. Samaranayake, Don Isuru & Jayarathna, Dhammika & Mithursan, Asokkumar, 2021. "Impact of identity fusion and pro-group motivation on employees’ productivity: experimental survey," MPRA Paper 120948, University Library of Munich, Germany, revised 24 Jul 2022.
    14. Sari Mansour & Malik Faisal Azeem & Maureen Dollard & Rachael Potter, 2022. "How Psychosocial Safety Climate Helped Alleviate Work Intensification Effects on Presenteeism during the COVID-19 Crisis? A Moderated Mediation Model," IJERPH, MDPI, vol. 19(20), pages 1-18, October.
    15. Mustafa Mahooti & Parvaneh Vasli & Esmail Asadi, 2018. "Effect of organizational citizenship behavior on family-centered care: Mediating role of multiple commitment," PLOS ONE, Public Library of Science, vol. 13(9), pages 1-18, September.
    16. Margelytė-Pleskienė Aida & Vveinhardt Jolita, 2018. "The Quintessence of Organizational Commitment and Organizational Cynicism," Management of Organizations: Systematic Research, Sciendo, vol. 80(1), pages 67-88, December.
    17. Luminita Popescu & Claudiu George Bocean & Anca Antoaneta Vărzaru & Costin Daniel Avram & Anica Iancu, 2022. "A Two-Stage SEM—Artificial Neural Network Analysis of the Engagement Impact on Employees’ Well-Being," IJERPH, MDPI, vol. 19(12), pages 1-15, June.
    18. Lena Waizenegger & Kai Schaedlich & Bill Doolin, 2023. "Sociomateriality in Action," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 65(3), pages 235-257, June.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:19:y:2022:i:14:p:8844-:d:867795. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.