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Analysis of Job-Related Demands and Resources in Ambulatory Youth Welfare Services: A Qualitative and Quantitative Approach

Author

Listed:
  • Sylvie Vincent-Höper

    (Department of Work and Organizational Psychology, Universität Hamburg, 20146 Hamburg, Germany)

  • Julia C. Lengen

    (Institute for Occupational and Maritime Medicine (ZfAM), University Clinic Hamburg-Eppendorf, 20459 Hamburg, Germany)

  • Maren Kersten

    (Department of Occupational Medicine, Hazardous Substances and Public Health, Institution for Statutory Accident Insurance and Prevention in the Health and Welfare Services, 22089 Hamburg, Germany)

  • Sabine Gregersen

    (Department of Occupational Medicine, Hazardous Substances and Public Health, Institution for Statutory Accident Insurance and Prevention in the Health and Welfare Services, 22089 Hamburg, Germany)

Abstract

In this study, we investigated health-relevant job characteristics of social workers in ambulatory youth welfare services, combining qualitative and quantitative methods. Based on a systematic literature review, expert workshops, and focus group discussions with 9 experts of the target group, we identified target group-specific job demands and job resources, which we compiled into a questionnaire using content-valid scales. The target group-specific survey tool comprises 9 scales for assessing job demands and 10 scales for assessing job resources. Analyses of data from 209 social workers demonstrated desirable psychometric properties and substantial correlations of the scales with coping behaviours and indicators of employee well-being. The scales for assessing job demands were negatively related to psychological well-being and job satisfaction and positively related to burnout and depressiveness. The scales for assessing job resources showed positive correlations with indicators of positive well-being and negative correlations with indicators of impaired well-being. Regression analyses revealed that job resources explained a higher amount of variance in the positive well-being indicators compared to job demands. The study identified a broad range of health-relevant job characteristics for social workers in ambulatory youth welfare. Applying the target group-specific survey tool allows organisations to derive suitable implications for the design of health promotion programs.

Suggested Citation

  • Sylvie Vincent-Höper & Julia C. Lengen & Maren Kersten & Sabine Gregersen, 2020. "Analysis of Job-Related Demands and Resources in Ambulatory Youth Welfare Services: A Qualitative and Quantitative Approach," IJERPH, MDPI, vol. 17(8), pages 1-16, April.
    • Handle: RePEc:gam:jijerp:v:17:y:2020:i:8:p:2941-:d:349739
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    References listed on IDEAS

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    1. Anja Schablon & Dana Wendeler & Agnessa Kozak & Albert Nienhaus & Susanne Steinke, 2018. "Prevalence and Consequences of Aggression and Violence towards Nursing and Care Staff in Germany—A Survey," IJERPH, MDPI, vol. 15(6), pages 1-18, June.
    2. Antonopoulou, P. & Killian, M. & Forrester, D., 2017. "Levels of stress and anxiety in child and family social work: Workers' perceptions of organizational structure, professional support and workplace opportunities in Children's Services in the UK," Children and Youth Services Review, Elsevier, vol. 76(C), pages 42-50.
    3. Biggart, Laura & Ward, Emma & Cook, Laura & Schofield, Gillian, 2017. "The team as a secure base: Promoting resilience and competence in child and family social work," Children and Youth Services Review, Elsevier, vol. 83(C), pages 119-130.
    4. Rob Eisinga & Manfred Grotenhuis & Ben Pelzer, 2013. "The reliability of a two-item scale: Pearson, Cronbach, or Spearman-Brown?," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 58(4), pages 637-642, August.
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