IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v16y2019i22p4503-d287152.html
   My bibliography  Save this article

Bridging the Gap between Affective Well-Being and Organizational Citizenship Behavior: The Role of Work Engagement and Collectivist Orientation

Author

Listed:
  • Jia Xu

    (School of Political Science and Public Administration, Wuhan University, Wuhan 430072, China)

  • Baoguo Xie

    (School of Management, Wuhan University of Technology, Wuhan 430070, China)

  • Beth Chung

    (Fowler School of Business, San Diego State University, San Diego, CA 92182, USA)

Abstract

Workplace well-being has received considerable attention over the past decade. Relative to the positive relationship between affective well-being and in-role performance, the relationship between affective well-being and extra-role performance has received little empirical attention. The purpose of this study was to examine the relationships among affective well-being, work engagement, collectivist orientation, and organizational citizenship behavior. Specifically, we tested this model with a sample of 264 employees from a telecom company in China. We found that: (1) affective well-being was the positive predictor of organizational citizenship behavior ( B = 0.482, p < 0.001); (2) work engagement mediated the relationship between employee affective well-being and organizational citizenship behavior (indirect effect = 0.330, p < 0.001); and (3) collectivist orientation moderated the relationship between affective well-being and work engagement ( B = 0.113, p < 0.01) and affective well-being and organizational citizenship behavior ( B = 0.084, p < 0.05). Our discussion highlights the benefits of understanding the role of work engagement and cultural values with regard to the relationship between affective well-being and organizational citizenship behavior.

Suggested Citation

  • Jia Xu & Baoguo Xie & Beth Chung, 2019. "Bridging the Gap between Affective Well-Being and Organizational Citizenship Behavior: The Role of Work Engagement and Collectivist Orientation," IJERPH, MDPI, vol. 16(22), pages 1-16, November.
    • Handle: RePEc:gam:jijerp:v:16:y:2019:i:22:p:4503-:d:287152
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/16/22/4503/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/16/22/4503/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Clive Boddy, 2014. "Corporate Psychopaths, Conflict, Employee Affective Well-Being and Counterproductive Work Behaviour," Journal of Business Ethics, Springer, vol. 121(1), pages 107-121, April.
    2. Dorothea Wahyu Ariani, 2013. "The Relationship between Employee Engagement, Organizational Citizenship Behavior, and Counterproductive Work Behavior," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 4(2), pages 46-56, March.
    3. MacKenzie, Scott B. & Podsakoff, Philip M., 2012. "Common Method Bias in Marketing: Causes, Mechanisms, and Procedural Remedies," Journal of Retailing, Elsevier, vol. 88(4), pages 542-555.
    4. Kwon-Soo Kim, 2019. "The Influence of Hotels High-Commitment HRM on Job Engagement of Employees: Mediating Effects of Workplace Happiness and Mental Health," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 14(2), pages 507-525, April.
    5. Yarid Ayala & José Ma. Peiró Silla & Núria Tordera & Laura Lorente & Jesús Yeves, 2017. "Job Satisfaction and Innovative Performance in Young Spanish Employees: Testing New Patterns in the Happy-Productive Worker Thesis—A Discriminant Study," Journal of Happiness Studies, Springer, vol. 18(5), pages 1377-1401, October.
    6. Arménio Rego & Neuza Ribeiro & Miguel Cunha, 2010. "Perceptions of Organizational Virtuousness and Happiness as Predictors of Organizational Citizenship Behaviors," Journal of Business Ethics, Springer, vol. 93(2), pages 215-235, May.
    7. Tahir Farid & Sadaf Iqbal & Jianhong Ma & Sandra Castro-González & Amira Khattak & Muhammad Khalil Khan, 2019. "Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice," IJERPH, MDPI, vol. 16(10), pages 1-16, May.
    8. Arménio Rego & Miguel Cunha, 2009. "How individualism–collectivism orientations predict happiness in a collectivistic context," Journal of Happiness Studies, Springer, vol. 10(1), pages 19-35, March.
    9. Deborah E. Rupp & Ruodan Shao & Daniel P. Skarlicki & E. Layne Paddock & Tae-Yeol Kim & Thierry Nadisic, 2018. "Corporate Social Responsibility and Employee Engagement : The Moderating Role of CSR-Specific Relative Autonomy and Individualism," Post-Print hal-02312131, HAL.
    10. Ramamoorthy, Nagarajan & Kulkarni, Subodh P. & Gupta, Amit & Flood, Patrick C., 2007. "Individualism-collectivism orientation and employee attitudes: A comparison of employees from the high-technology sector in India and Ireland," Journal of International Management, Elsevier, vol. 13(2), pages 187-203, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Kan Jia & Tianlun Zhu & Weiwei Zhang & Samma Faiz Rasool & Ali Asghar & Tachia Chin, 2022. "The Linkage between Ethical Leadership, Well-Being, Work Engagement, and Innovative Work Behavior: The Empirical Evidence from the Higher Education Sector of China," IJERPH, MDPI, vol. 19(9), pages 1-15, April.
    2. Jia Xu & Baoguo Xie & Bin Tang, 2020. "Guanxi HRM Practice and Employees’ Occupational Well-Being in China: A Multi-Level Psychological Process," IJERPH, MDPI, vol. 17(7), pages 1-15, April.
    3. Wei-Li Wu & Yi-Chih Lee, 2020. "Do Work Engagement and Transformational Leadership Facilitate Knowledge Sharing? A Perspective of Conservation of Resources Theory," IJERPH, MDPI, vol. 17(7), pages 1-17, April.
    4. Wei Su & Juhee Hahn, 2021. "Improving Millennial Employees’ OCB: A Multilevel Mediated and Moderated Model of Ethical Leadership," IJERPH, MDPI, vol. 18(15), pages 1-17, July.
    5. Jiménez-Estévez, Pedro & Yáñez-Araque, Benito & Ruiz-Palomino, Pablo & Gutiérrez-Broncano, Santiago, 2023. "Personal growth or servant leader: What do hotel employees need most to be affectively well amidst the turbulent COVID-19 times?," Technological Forecasting and Social Change, Elsevier, vol. 190(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Arménio Rego & Miguel Pina e Cunha, 2012. "They Need to be Different, They Feel Happier in Authentizotic Climates," Journal of Happiness Studies, Springer, vol. 13(4), pages 701-727, August.
    2. José M. Peiró & David Montesa & Aida Soriano & Malgorzata W. Kozusznik & Esther Villajos & Jorge Magdaleno & Nia Plamenova Djourova & Yarid Ayala, 2021. "Revisiting the Happy-Productive Worker Thesis from a Eudaimonic Perspective: A Systematic Review," Sustainability, MDPI, vol. 13(6), pages 1-27, March.
    3. Rego, Arménio & Ribeiro, Neuza & Cunha, Miguel Pina e & Jesuino, Jorge Correia, 2011. "How happiness mediates the organizational virtuousness and affective commitment relationship," Journal of Business Research, Elsevier, vol. 64(5), pages 524-532, May.
    4. Xu, Xiao-Yu & Jia, Qing-Dan & Tayyab, Syed Muhammad Usman, 2024. "Exploring the stimulating role of augmented reality features in E-commerce: A three-staged hybrid approach," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    5. Ting Chi & Olabisi Adesanya & Hang Liu & Rebecca Anderson & Zihui Zhao, 2023. "Renting than Buying Apparel: U.S. Consumer Collaborative Consumption for Sustainability," Sustainability, MDPI, vol. 15(6), pages 1-16, March.
    6. Youn Kue Na & Sungmin Kang, 2018. "Sustainable Diffusion of Fashion Information on Mobile Friends-Based Social Network Service," Sustainability, MDPI, vol. 10(5), pages 1-23, May.
    7. Alaa Ibrahim Lary & Rosmini Omar, 2021. "A Conceptual Framework for Describing the Role of Employer Branding, Person-Organization Fit and Employee Engagement in Shaping Organizational Citizenship Behavior," Business Management and Strategy, Macrothink Institute, vol. 12(2), pages 172-181, December.
    8. Ayodeji Emmanuel Oke & Ahmed Farouk Kineber & Mohamed Elseknidy & Fakunle Samuel Kayode, 2023. "Radio frequency identification implementation model for sustainable development: A structural equation modeling approach," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(3), pages 1824-1844, June.
    9. Musarra, Giuseppe & Kadile, Vita & Zaefarian, Ghasem & Oghazi, Pejvak & Najafi-Tavani, Zhaleh, 2022. "Emotions, culture intelligence, and mutual trust in technology business relationships," Technological Forecasting and Social Change, Elsevier, vol. 181(C).
    10. Talat Islam & Saima Ahmad & Ishfaq Ahmed, 2023. "Linking environment specific servant leadership with organizational environmental citizenship behavior: the roles of CSR and attachment anxiety," Review of Managerial Science, Springer, vol. 17(3), pages 855-879, April.
    11. Qian, Lixian & Yin, Juelin & Huang, Youlin & Liang, Ya, 2023. "The role of values and ethics in influencing consumers’ intention to use autonomous vehicle hailing services," Technological Forecasting and Social Change, Elsevier, vol. 188(C).
    12. Tilahun Kidane Diko & Shabnam Saxena, 2023. "Antecedents and outcome of employee engagement: Empirical study of Ethiopian public higher education institutions," SN Business & Economics, Springer, vol. 3(8), pages 1-30, August.
    13. Talwar, Shalini & Kaur, Puneet & Escobar, Octavio & Lan, Sai, 2022. "Virtual reality tourism to satisfy wanderlust without wandering: An unconventional innovation to promote sustainability," Journal of Business Research, Elsevier, vol. 152(C), pages 128-143.
    14. Ramendra Pratap Singh & Neelotpaul Banerjee, 2018. "Exploring the Influence of Celebrity Credibility on Brand Attitude, Advertisement Attitude and Purchase Intention," Global Business Review, International Management Institute, vol. 19(6), pages 1622-1639, December.
    15. Benjamin R. Walker & Chris J. Jackson, 2017. "Moral Emotions and Corporate Psychopathy: A Review," Journal of Business Ethics, Springer, vol. 141(4), pages 797-810, April.
    16. Luo, Xi & Cheah, Jun-Hwa & Hollebeek, Linda D. & Lim, Xin-Jean, 2024. "Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness," Journal of Retailing and Consumer Services, Elsevier, vol. 77(C).
    17. Muhamad Azrin Nazri & Nor Asiah Omar & Aini Aman & Abu Hanifah Ayob & Nur Ainna Ramli, 2020. "Corporate Social Responsibility and Business Performance in Takaful Agencies: The Moderating Role of Objective Environment," Sustainability, MDPI, vol. 12(20), pages 1-18, October.
    18. Samadhiya, Ashutosh & Yadav, Sanjeev & Kumar, Anil & Majumdar, Abhijit & Luthra, Sunil & Garza-Reyes, Jose Arturo & Upadhyay, Arvind, 2023. "The influence of artificial intelligence techniques on disruption management: Does supply chain dynamism matter?," Technology in Society, Elsevier, vol. 75(C).
    19. Vendrell-Herrero, Ferran & Bustinza, Oscar F. & Opazo-Basaez, Marco, 2021. "Information technologies and product-service innovation: The moderating role of service R&D team structure," Journal of Business Research, Elsevier, vol. 128(C), pages 673-687.
    20. Mohamed Albaity & Mahfuzur Rahman, 2021. "Customer Loyalty towards Islamic Banks: The Mediating Role of Trust and Attitude," Sustainability, MDPI, vol. 13(19), pages 1-19, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:16:y:2019:i:22:p:4503-:d:287152. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.