IDEAS home Printed from https://ideas.repec.org/a/gam/jbusin/v4y2024i2p11-176d1392078.html
   My bibliography  Save this article

Soft Skills, Attitudes, and Personality Traits: How Does the Human Factor Matter? A Systematic Review and Taxonomy Proposal through ProKnow-C Methodology

Author

Listed:
  • Italo Cesidio Fantozzi

    (Department of Enterprise Engineering, University of Rome Tor Vergata, 00133 Rome, Italy)

  • Luca Martuscelli

    (Department of Enterprise Engineering, University of Rome Tor Vergata, 00133 Rome, Italy)

  • Sebastiano Di Luozzo

    (Department of Enterprise Engineering, University of Rome Tor Vergata, 00133 Rome, Italy)

  • Massimiliano M. Schiraldi

    (Department of Enterprise Engineering, University of Rome Tor Vergata, 00133 Rome, Italy)

Abstract

In the realms of operations management (OM) and supply chain management (SCM), the significance of the human factor (HF) is increasingly recognised as a pivotal determinant of corporate performance. This burgeoning interest aligns with the recognition that individual characteristics—spanning personality traits, attitudes, and soft skills—play a critical role in enhancing organisational outcomes. Despite growing scrutiny, the discourse is hampered by terminological ambiguity and the conflation of critical human-centric concepts within the OSCM context. Addressing this gap, our study embarks on a mission to dissect and delineate the nuanced distinctions among “soft skills”, “attitudes”, and “personality traits”. By proposing a clear and actionable taxonomy, this paper aims to facilitate the practical application and understanding of these terms within organisational settings. Leveraging the “Knowledge Development Process-Constructivist” (ProKnow-C), we conducted a systematic examination of the existing scientific literature to unearth and critically review pertinent bibliometric and content analyses. Our work not only illuminates the path for future research but also underscores the necessity of clarity and precision in the conceptualisation and application of human-factor considerations in OM and SCM.

Suggested Citation

  • Italo Cesidio Fantozzi & Luca Martuscelli & Sebastiano Di Luozzo & Massimiliano M. Schiraldi, 2024. "Soft Skills, Attitudes, and Personality Traits: How Does the Human Factor Matter? A Systematic Review and Taxonomy Proposal through ProKnow-C Methodology," Businesses, MDPI, vol. 4(2), pages 1-21, May.
    • Handle: RePEc:gam:jbusin:v:4:y:2024:i:2:p:11-176:d:1392078
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2673-7116/4/2/11/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2673-7116/4/2/11/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Michal Brzezinski, 2015. "Power laws in citation distributions: evidence from Scopus," Scientometrics, Springer;Akadémiai Kiadó, vol. 103(1), pages 213-228, April.
    2. Strohhecker, Jürgen & Größler, Andreas, 2013. "Do personal traits influence inventory management performance?—The case of intelligence, personality, interest and knowledge," International Journal of Production Economics, Elsevier, vol. 142(1), pages 37-50.
    3. Ilaria De Sanctis & Joaquín Ordieres Meré & Filippo Emanuele Ciarapica, 2018. "Resilience for lean organisational network," International Journal of Production Research, Taylor & Francis Journals, vol. 56(21), pages 6917-6936, November.
    4. Anne-Wil Harzing & Satu Alakangas, 2016. "Google Scholar, Scopus and the Web of Science: a longitudinal and cross-disciplinary comparison," Scientometrics, Springer;Akadémiai Kiadó, vol. 106(2), pages 787-804, February.
    5. Katou, Anastasia A. & Budhwar, Pawan S., 2010. "Causal relationship between HRM policies and organisational performance: Evidence from the Greek manufacturing sector," European Management Journal, Elsevier, vol. 28(1), pages 25-39, February.
    6. Latorre, Felisa & Guest, David & Ramos, José & Gracia, Francisco J., 2016. "High commitment HR practices, the employment relationship and job performance: A test of a mediation model," European Management Journal, Elsevier, vol. 34(4), pages 328-337.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bruno Michel Roman Pais Seles & Janaina Mascarenhas & Ana Beatriz Lopes de Sousa Jabbour & Adriana Hoffman Trevisan, 2022. "Smoothing the circular economy transition: The role of resources and capabilities enablers," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1814-1837, May.
    2. de Camargo Fiorini, Paula & Roman Pais Seles, Bruno Michel & Chiappetta Jabbour, Charbel Jose & Barberio Mariano, Enzo & de Sousa Jabbour, Ana Beatriz Lopes, 2018. "Management theory and big data literature: From a review to a research agenda," International Journal of Information Management, Elsevier, vol. 43(C), pages 112-129.
    3. Paula Camargo Fiorini & Charbel Jose Chiappetta Jabbour & Ana Beatriz Lopes de Sousa Jabbour & Gary Ramsden, 2022. "The human side of humanitarian supply chains: a research agenda and systematization framework," Annals of Operations Research, Springer, vol. 319(1), pages 911-936, December.
    4. Lopes de Sousa Jabbour, Ana Beatriz & Ndubisi, Nelson Oly & Roman Pais Seles, Bruno Michel, 2020. "Sustainable development in Asian manufacturing SMEs: Progress and directions," International Journal of Production Economics, Elsevier, vol. 225(C).
    5. Kaihan Yang & Ai Chin Thoo, 2023. "Visualising the Knowledge Domain of Reverse Logistics and Sustainability Performance: Scientometric Mapping Based on VOSviewer and CiteSpace," Sustainability, MDPI, vol. 15(2), pages 1-23, January.
    6. Gaviria-Marin, Magaly & Merigó, José M. & Baier-Fuentes, Hugo, 2019. "Knowledge management: A global examination based on bibliometric analysis," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 194-220.
    7. Cristina López-Duarte & Jane F. Maley & Marta M. Vidal-Suárez, 2021. "Main challenges to international student mobility in the European arena," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(11), pages 8957-8980, November.
    8. Sulaiman Olusegun Atiku & Ziska Fields & Ethel Abe, 2017. "Cultural Values and Human Resource Outcomes in the Nigerian Banking Industry," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 67(2), pages 26-46, April-Jun.
    9. Vivek Kumar Singh & Prashasti Singh & Mousumi Karmakar & Jacqueline Leta & Philipp Mayr, 2021. "The journal coverage of Web of Science, Scopus and Dimensions: A comparative analysis," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(6), pages 5113-5142, June.
    10. Kuckertz, Andreas & Scheu, Maximilian, 2024. "From chalkboard to boardroom: Unveiling the role of entrepreneurship in bolstering academic achievement among professors," Journal of Business Research, Elsevier, vol. 175(C).
    11. Alina CIOBANU & Armenia ANDRONICEANU, 2018. "Integrated Human Resources Activities - The Solution For Performance Improvement In Romanian Public Sector Institutions," Management Research and Practice, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 10(3), pages 60-79, September.
    12. Zheng Yuan & Baohua Wen & Cheng He & Jin Zhou & Zhonghua Zhou & Feng Xu, 2022. "Application of Multi-Criteria Decision-Making Analysis to Rural Spatial Sustainability Evaluation: A Systematic Review," IJERPH, MDPI, vol. 19(11), pages 1-31, May.
    13. Ignacio Rodríguez-Rodríguez & José-Víctor Rodríguez & Niloofar Shirvanizadeh & Andrés Ortiz & Domingo-Javier Pardo-Quiles, 2021. "Applications of Artificial Intelligence, Machine Learning, Big Data and the Internet of Things to the COVID-19 Pandemic: A Scientometric Review Using Text Mining," IJERPH, MDPI, vol. 18(16), pages 1-29, August.
    14. Ahmed Tlili & Daniel Burgos & Ronghuai Huang & Sanjaya Mishra & Ramesh Chander Sharma & Aras Bozkurt, 2021. "An Analysis of Peer-Reviewed Publications on Open Educational Practices (OEP) from 2007 to 2020: A Bibliometric Mapping Analysis," Sustainability, MDPI, vol. 13(19), pages 1-15, September.
    15. Mehdi Rhaiem & Nabil Amara, 2020. "Determinants of research efficiency in Canadian business schools: evidence from scholar-level data," Scientometrics, Springer;Akadémiai Kiadó, vol. 125(1), pages 53-99, October.
    16. Gunasekara, Lahiru & Robb, David J. & Zhang, Abraham, 2023. "Used product acquisition, sorting and disposition for circular supply chains: Literature review and research directions," International Journal of Production Economics, Elsevier, vol. 260(C).
    17. Ana Batlles-delaFuente & Luis Jesús Belmonte-Ureña & José Antonio Plaza-Úbeda & Emilio Abad-Segura, 2021. "Sustainable Business Model in the Product-Service System: Analysis of Global Research and Associated EU Legislation," IJERPH, MDPI, vol. 18(19), pages 1-33, September.
    18. Dafnis N. Coudounaris & Henrik G.S. Arvidsson, 2021. "Relationships between the Big-5 Model and Effectuation versus Causation Logics of Entrepreneurs in New Ventures: The Estonian IT Sector," Administrative Sciences, MDPI, vol. 11(4), pages 1-25, September.
    19. Claudiu Herteliu & Marcel Ausloos & Bogdan Vasile Ileanu & Giulia Rotundo & Tudorel Andrei, 2017. "Quantitative and Qualitative Analysis of Editor Behavior through Potentially Coercive Citations," Publications, MDPI, vol. 5(2), pages 1-16, June.
    20. João Carlos Gonçalves dos Reis, 2021. "Politics, Power, and Influence: Defense Industries in the Post-Cold War," Social Sciences, MDPI, vol. 10(1), pages 1-14, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jbusin:v:4:y:2024:i:2:p:11-176:d:1392078. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.