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Smart Ports Process Maturity Model – Theoretical Framework

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  • Jedrzej Charlampowicz
  • Adrianna Karas

Abstract

Purpose: This paper proposes a theoretical process maturity model tailored specifically for smart ports, addressing unique operational, digital, and environmental requirements to support smart port development. The model aims to bridge existing gaps in the literature by providing a structured framework for assessing maturity across multiple dimensions essential to smart port functionality. Design/Methodology/Approach: A comprehensive literature review of smart port operations, process maturity models, and environmental sustainability frameworks was conducted to develop the model. The proposed framework comprises five progressive maturity stages—foundational, coordinated, integrated, sustainable, and collaborative network—each assessing a port’s capabilities in digital infrastructure, operational efficiency, environmental sustainability, stakeholder engagement, and safety and security. Findings: The model provides a structured pathway for ports to incrementally enhance their digital, operational, and environmental practices. Each stage reflects an increasing level of integration, collaborative capability, and compliance with sustainability standards. The model also reveals critical insights into the phased development that can strengthen port competitiveness, resource management, and resilience against logistical disruptions. Practical implications: Port managers can apply this model as a practical tool for self-assessment, identifying targeted areas for improvement across the five defined dimensions. By advancing through the model’s stages, ports can achieve optimized resource allocation, reduce environmental impact, and foster international collaboration, enhancing their strategic position in the global logistics network. Originality: This model fills a critical gap in the literature by offering a maturity assessment framework uniquely suited to smart ports, integrating digitalization and environmental management in a structured manner that aligns with industry-specific demands.

Suggested Citation

  • Jedrzej Charlampowicz & Adrianna Karas, 2024. "Smart Ports Process Maturity Model – Theoretical Framework," European Research Studies Journal, European Research Studies Journal, vol. 0(Special B), pages 893-903.
    • Handle: RePEc:ers:journl:v:xxvii:y:2024:i:specialb:p:893-903
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    References listed on IDEAS

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    1. Karolina Werner-Lewandowska & Paulina Golinska-Dawson, 2021. "Sustainable Logistics Management Maturity—The Theoretical Assessment Framework and Empirical Results from Poland," Sustainability, MDPI, vol. 13(9), pages 1-19, May.
    2. Yassin Boullauazan & Christa Sys & Thierry Vanelslander, 2023. "Developing and demonstrating a maturity model for smart ports," Maritime Policy & Management, Taylor & Francis Journals, vol. 50(4), pages 447-465, May.
    3. Thomas Zobel, 2016. "The impact of ISO 14001 on corporate environmental performance: a study of Swedish manufacturing firms," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 59(4), pages 587-606, April.
    4. Antonios Paraskevas & Michael Madas & Vasileios Zeimpekis & Konstantinos Fouskas, 2024. "Smart Ports in Industry 4.0: A Systematic Literature Review," Logistics, MDPI, vol. 8(1), pages 1-29, March.
    5. A. Van Looy & M. De Backer & G. Poels, 2011. "Defining Business Process Maturity. A Journey towards Excellence," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 11/725, Ghent University, Faculty of Economics and Business Administration.
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    More about this item

    Keywords

    Smart ports; process maturity; digital infrastructure; sustainability; port management.;
    All these keywords.

    JEL classification:

    • L91 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Transportation: General
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • Q56 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environment and Development; Environment and Trade; Sustainability; Environmental Accounts and Accounting; Environmental Equity; Population Growth

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