IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021ispecial3p811-821.html
   My bibliography  Save this article

Auxiliary Management Methods Supporting Process Maturity: Has the Pandemic Changed Anything?

Author

Listed:
  • Katarzyna Ragin-Skorecka
  • Daria Motala
  • Hubert Wojciechowski

Abstract

Purpose: The dynamics of changes in the enterprises’ environment in the last two years can be considered in two ways. On the one hand, the external conditions, including potential market opportunities, have changed dramatically due to the limitations of the Coronavirus pandemic. On the other hand, enterprises were forced to change their work style to a remote one for the same reason. During the conducted research, attempts were made to determine whether external conditions have changed and how they influenced the management of enterprises. Design/Methodology/Approach: The research scope includes primarily small and medium-sized enterprises operating in various regions of Poland. The data was collected using an online survey. Due to the inability to obtain complete data for statistical analysis, the authors decided to use the Grey System Theory (GST). A descriptive scale was used in the questionnaire, which is also a good reason for using GST. The fundamental advantage of using GST is the possibility of drawing conclusions based on incomplete information. Findings: This research was conducted shortly before the pandemic in 2019 and 2021. The organization's maturity process awareness level and the scope of using selected management methods were analyzed. The relationship between this maturity process awareness level and the use of specific management methods has been indicated. Practical Implications: The paper presents significant differences between the factors in 2019 and 2021. The distinction is required to determine which elements and how much has changed due to the Coronavirus pandemic. Originality/Value: This is the first study that determines the impact of each factor in organization maturity process awareness level using GST.

Suggested Citation

  • Katarzyna Ragin-Skorecka & Daria Motala & Hubert Wojciechowski, 2021. "Auxiliary Management Methods Supporting Process Maturity: Has the Pandemic Changed Anything?," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 811-821.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:special3:p:811-821
    as

    Download full text from publisher

    File URL: https://www.ersj.eu/journal/2524/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jörg Becker & Ralf Knackstedt & Jens Pöppelbuß, 2009. "Developing Maturity Models for IT Management," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 1(3), pages 213-222, June.
    2. Lennart Söderberg & Lars Bengtsson & Matti Kaulio, 2017. "A model for outsourcing and governing of maintenance within the process industry," Operations Management Research, Springer, vol. 10(1), pages 20-32, June.
    3. Oguz, Ceyda & Dincer, Cemal, 1991. "Incorporating just-in-time into a decision support system environment," European Journal of Operational Research, Elsevier, vol. 55(3), pages 344-356, December.
    4. Robert K. Kazanjian & Robert Drazin, 1989. "An Empirical Test of a Stage of Growth Progression Model," Management Science, INFORMS, vol. 35(12), pages 1489-1503, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Katarzyna Ragin-Skorecka & Daria Motala, 2021. "Process Maturity Assessment in the SME Sector in Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 5), pages 299-316.
    2. Helena Holter Antonsen & Dag Øivind Madsen, 2021. "Developing a Maturity Model for the Compliance Function of Investment Firms: A Preliminary Case Study from Norway," Administrative Sciences, MDPI, vol. 11(4), pages 1-34, October.
    3. Roberts, Edward Baer., 1989. "Evolving toward product and market-orientation : the early years of technology-based firms," Working papers 2515-89., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    4. Steven Klepper & Sally Sleeper, 2005. "Entry by Spinoffs," Management Science, INFORMS, vol. 51(8), pages 1291-1306, August.
    5. Hamzeh Soltanali & Mehdi Khojastehpour & Siamak Kheybari, 2023. "Evaluating the critical success factors for maintenance management in agro-industries using multi-criteria decision-making techniques," Operations Management Research, Springer, vol. 16(2), pages 949-968, June.
    6. Daniel Tarka, 2004. "High-growth Micro Enterprises:managing the risk aspects of enterprise growth," Microeconomics 0403004, University Library of Munich, Germany.
    7. Frederik Marx & Felix Wortmann & Jörg Mayer, 2012. "A Maturity Model for Management Control Systems," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 4(4), pages 193-207, August.
    8. Carvalho, João Vidal & Rocha, Álvaro & van de Wetering, Rogier & Abreu, António, 2019. "A Maturity model for hospital information systems," Journal of Business Research, Elsevier, vol. 94(C), pages 388-399.
    9. Wendy L. Martin & Alexander McKelvie & G. T. Lumpkin, 2016. "Centralization and delegation practices in family versus non-family SMEs: a Rasch analysis," Small Business Economics, Springer, vol. 47(3), pages 755-769, October.
    10. Steven DeSimone & Giuseppe D’Onza & Gerrit Sarens, 2019. "Correlates of Internal Audit Function Maturity," Working Papers 1905, College of the Holy Cross, Department of Economics.
    11. Ugo Rizzo & Francesco Nicolli & Laura Ramaciotti, 2014. "The Heterogeneity of the Development Process of New Technology-Based Firms. Implication for Innovation Policies," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 5(1), pages 114-132, March.
    12. Zhai, Endong & Shi, Yongjiang & Gregory, Mike, 2007. "The growth and capability development of electronics manufacturing service (EMS) companies," International Journal of Production Economics, Elsevier, vol. 107(1), pages 1-19, May.
    13. Mihaela Muntean & Ana-Ramona Bologa & Alexandra Maria Ioana Corbea & Razvan Bologa, 2019. "A Framework for Evaluating the Business Analytics Maturity of University Programmes," Sustainability, MDPI, vol. 11(3), pages 1-27, February.
    14. Rajiv Kumar Sharma, 2022. "Examining interaction among supplier selection strategies in an outsourcing environment using ISM and fuzzy logic approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(5), pages 2175-2194, October.
    15. Linus Thomson & Anmar Kamalaldin & David Sjödin & Vinit Parida, 2022. "A maturity framework for autonomous solutions in manufacturing firms: The interplay of technology, ecosystem, and business model," International Entrepreneurship and Management Journal, Springer, vol. 18(1), pages 125-152, March.
    16. Yanhong Guo & Shuai Jiang & Wenjun Zhou & Chunyu Luo & Hui Xiong, 2021. "A predictive indicator using lender composition for loan evaluation in P2P lending," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 7(1), pages 1-24, December.
    17. Slavko Rakic & Marko Pavlovic & Ugljesa Marjanovic, 2021. "A Precondition of Sustainability: Industry 4.0 Readiness," Sustainability, MDPI, vol. 13(12), pages 1-12, June.
    18. Kalm, Matias, 2012. "The Impact of Networking on Firm Performance - Evidence from Small and Medium-Sized Firms in Emerging Technology Areas," Discussion Papers 1278, The Research Institute of the Finnish Economy.
    19. Marta Iturriza & Josune Hernantes & Leire Labaka, 2019. "Coming to Action: Operationalizing City Resilience," Sustainability, MDPI, vol. 11(11), pages 1-18, May.
    20. Moyassar Al-Taie & Aileen Cater-Steel, 2020. "The Organisational Life Cycle Scale: An Empirical Validation," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 29(2), pages 293-325, September.

    More about this item

    Keywords

    Process management; management methods; grey systems theory.;
    All these keywords.

    JEL classification:

    • I0 - Health, Education, and Welfare - - General
    • I1 - Health, Education, and Welfare - - Health

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:special3:p:811-821. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.