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A model for outsourcing and governing of maintenance within the process industry

Author

Listed:
  • Lennart Söderberg

    (University of Gävle)

  • Lars Bengtsson

    (University of Gävle)

  • Matti Kaulio

    (KTH Royal Institute of Technology)

Abstract

Many industrial firms motivate structural changes by an increased focus on core activities and reduced ownership of non-core activities. However, classifying maintenance activities as either core or non-core can be difficult, since maintenance is a support function strongly linked to the production core within a manufacturing firm. Based on a multiple case study that included four buying firms and four suppliers within the process industry, this paper investigates how the relative capabilities of the firms affect the governance decision about maintenance outsourcing. A conceptual framework built on a distinction between core-close and core-distant maintenance and between different maintenance capabilities is presented. The subsequent empirical analysis illustrates how the developed framework can be used for both analyzing and guiding firms’ decisions about outsourcing and governance regarding maintenance.

Suggested Citation

  • Lennart Söderberg & Lars Bengtsson & Matti Kaulio, 2017. "A model for outsourcing and governing of maintenance within the process industry," Operations Management Research, Springer, vol. 10(1), pages 20-32, June.
    • Handle: RePEc:spr:opmare:v:10:y:2017:i:1:d:10.1007_s12063-016-0121-0
    DOI: 10.1007/s12063-016-0121-0
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    References listed on IDEAS

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    Cited by:

    1. Katarzyna Ragin-Skorecka & Daria Motala & Hubert Wojciechowski, 2021. "Auxiliary Management Methods Supporting Process Maturity: Has the Pandemic Changed Anything?," European Research Studies Journal, European Research Studies Journal, vol. 0(Special 3), pages 811-821.
    2. Debabrata Das & Sameer Kumar & Nirmal Baran Hui & Vipul Jain & Charu Chandra, 2023. "Pricing and revenue-based outsourcing strategies in a multi-echelon lot-sizing model under insufficient production capacity," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 22(6), pages 514-530, December.
    3. Hamzeh Soltanali & Mehdi Khojastehpour & Siamak Kheybari, 2023. "Evaluating the critical success factors for maintenance management in agro-industries using multi-criteria decision-making techniques," Operations Management Research, Springer, vol. 16(2), pages 949-968, June.
    4. Rajiv Kumar Sharma, 2022. "Examining interaction among supplier selection strategies in an outsourcing environment using ISM and fuzzy logic approach," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(5), pages 2175-2194, October.

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