Public Sector Intervention in a Period of Crisis: Study Based on Applied Relationship Marketing Principles
Author
Abstract
Suggested Citation
Download full text from publisher
References listed on IDEAS
- Nicolae Al. Pop & Corina Pelau, 2017. "Correlations within the EFQM Business Excellence Model by Applying a Factor Analysis," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 1-28, February.
- Eugen Dimant & Guglielmo Tosato, 2018.
"Causes And Effects Of Corruption: What Has Past Decade'S Empirical Research Taught Us? A Survey,"
Journal of Economic Surveys, Wiley Blackwell, vol. 32(2), pages 335-356, April.
- Dimant, Eugen, 2014. "The Antecedents and Effects of Corruption - A Reassessment of Current (Empirical) Findings," MPRA Paper 60947, University Library of Munich, Germany.
- Dimant, Eugen & Tosato, Guglielmo, 2017. "Causes and Effects of Corruption: What has Past Decade's Research Taught us? A Survey," MPRA Paper 76445, University Library of Munich, Germany.
- Knox, Simon, 1998. "Loyalty-based segmentation and the customer development process," European Management Journal, Elsevier, vol. 16(6), pages 729-737, December.
- Miquel-Romero, Maria José & Caplliure-Giner, Eva María & Adame-Sánchez, Consolación, 2014. "Relationship marketing management: Its importance in private label extension," Journal of Business Research, Elsevier, vol. 67(5), pages 667-672.
- Varsha Verma & Dheeraj Sharma & Jagdish Sheth, 2016. "Does relationship marketing matter in online retailing? A meta-analytic approach," Journal of the Academy of Marketing Science, Springer, vol. 44(2), pages 206-217, March.
- Luiz de Mello & Teresa Ter-Minassian, 2020. "Digitalisation challenges and opportunities for subnational governments," OECD Working Papers on Fiscal Federalism 31, OECD Publishing.
- O'Malley, Lisa & Prothero, Andrea, 2004. "Beyond the frills of relationship marketing," Journal of Business Research, Elsevier, vol. 57(11), pages 1286-1294, November.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Cristina - Andrada Baba & Raluca Nastase-Anysz, 2020. "Applied Communication Methods of Relationship Marketing for Adapting the Business to the Crisis Environment," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 1246-1258.
- Raluca Năstase ANYSZ & Nicolae Alexandru POP & Vlad Daniel SAVIN, 2021. "The Financial Impact of the Use of Relationship Marketing Principles in the Communication of Public Institutions," Journal of Emerging Trends in Marketing and Management, The Bucharest University of Economic Studies, vol. 1(1), pages 193-202, August.
- Suha Fouad Salem, 2021. "Do Relationship Marketing Constructs Enhance Consumer Retention? An Empirical Study Within the Hotel Industry," SAGE Open, , vol. 11(2), pages 21582440211, April.
- Mohammad Reza Farzanegan, 2020.
"Cognitive ability and corruption: rule of law (still) matters,"
Empirical Economics, Springer, vol. 59(4), pages 1723-1743, October.
- Mohammad Reza Farzanegan, 2018. "Cognitive Ability and Corruption: Rule of Law (still) Matters," MAGKS Papers on Economics 201816, Philipps-Universität Marburg, Faculty of Business Administration and Economics, Department of Economics (Volkswirtschaftliche Abteilung).
- Pelau Corina & Barbul Maria, 2021. "Consumers’ perception on the use of cognitive computing," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 15(1), pages 639-649, December.
- Gebka, Bartosz & Kanungo, Rama Prasad & Wildman, John, 2024. "The transition from COVID-19 infections to deaths: Do governance quality and corruption affect it?," Journal of Policy Modeling, Elsevier, vol. 46(2), pages 235-253.
- Baesens, Bart & Verstraeten, Geert & Van den Poel, Dirk & Egmont-Petersen, Michael & Van Kenhove, Patrick & Vanthienen, Jan, 2004.
"Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers,"
European Journal of Operational Research, Elsevier, vol. 156(2), pages 508-523, July.
- B. Baesens & G. Verstraeten & D. Van Den Poel & M. Egmont-Petersen & P. Van Kenhove & J. Vanthienen, 2002. "Bayesian Network Classifiers for Identifying the Slope of the Customer - Lifecycle of Long-Life Customers," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 02/154, Ghent University, Faculty of Economics and Business Administration.
- Isabelle Brun & Lova Rajaobelina & Line Ricard & Annick Fortin, 2017. "Impact of website characteristics on relationship quality: a comparison of banks financial cooperatives," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 22(4), pages 141-149, December.
- Goel, Rajeev K. & Mazhar, Ummad & Sayan, Serdar, 2021. "Strategic location of firms: Does it empower bribe givers or bribe takers?," Economic Systems, Elsevier, vol. 45(3).
- Al-Adwan, Ahmad Samed & Al-Debei, Mutaz M. & Dwivedi, Yogesh K., 2022. "E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions," Technology in Society, Elsevier, vol. 71(C).
- Gabriel Caldas Montes & Paulo Henrique Luna, 2021. "Fiscal transparency, legal system and perception of the control on corruption: empirical evidence from panel data," Empirical Economics, Springer, vol. 60(4), pages 2005-2037, April.
- Zhang, Yin & Lu, Baozhou & Zheng, Haidong, 2020. "Can buzzing bring business? Social interactions, network centrality and sales performance: An empirical study on business-to-business communities," Journal of Business Research, Elsevier, vol. 112(C), pages 170-189.
- Friedrich Thießen, 2018. "Korruption und die Finanzmärkte - Das Problem der Non-Performing-Loans im Kreditgeschäft," Chemnitz Economic Papers 021, Department of Economics, Chemnitz University of Technology, revised Mar 2018.
- Rajeev K. Goel, 2020. "IPR infringement in the United States: impacts on the input and output of R&D," The Journal of Technology Transfer, Springer, vol. 45(2), pages 481-493, April.
- Dwayne D. Gremler & Yves Vaerenbergh & Elisabeth C. Brüggen & Kevin P. Gwinner, 2020. "Understanding and managing customer relational benefits in services: a meta-analysis," Journal of the Academy of Marketing Science, Springer, vol. 48(3), pages 565-583, May.
- Mavisakalyan, Astghik & Otrachshenko, Vladimir & Popova, Olga, 2021.
"Can bribery buy health? Evidence from post-communist countries,"
Journal of Comparative Economics, Elsevier, vol. 49(4), pages 991-1007.
- Mavisakalyan, Astghik & Otrachshenko, Vladimir & Popova, Olga, 2019. "Can bribery buy health? Evidence from post-communist countries," GLO Discussion Paper Series 432, Global Labor Organization (GLO).
- Astghik Mavisakalyan & Vladimir Otrachshenko & Olga Popova, 2019. "Can bribery buy health? Evidence from post-communist countries," Bankwest Curtin Economics Centre Working Paper series WP1905, Bankwest Curtin Economics Centre (BCEC), Curtin Business School.
- Lena Steinhoff & Denni Arli & Scott Weaven & Irina V. Kozlenkova, 2019. "Online relationship marketing," Journal of the Academy of Marketing Science, Springer, vol. 47(3), pages 369-393, May.
- Eugen Dimant & Tim Krieger & Daniel Meierrieks, 2024.
"Paying Them to Hate US: The Effect of US Military Aid on Anti-American Terrorism, 1968–2018,"
The Economic Journal, Royal Economic Society, vol. 134(663), pages 2772-2802.
- Eugen Dimant & Tim Krieger & Daniel Meierrieks, 2020. "Paying Them to Hate US: The Effect of U.S. Military Aid on Anti-American Terrorism, 1968-2014," ECONtribute Discussion Papers Series 013, University of Bonn and University of Cologne, Germany.
- Eugen Dimant & Tim Krieger & Daniel Meierrieks, 2020. "Paying Them to Hate US: The Effect of U.S. Military Aid on Anti-American Terrorism, 1968-2014," CESifo Working Paper Series 8411, CESifo.
- Dimant, Eugen & Krieger, Tim & Meierrieks, Daniel, 2020. "Paying them to hate US: The effect of U.S. military aid on anti-American terrorism, 1968-2014," Discussion Paper Series 2020-05, University of Freiburg, Wilfried Guth Endowed Chair for Constitutional Political Economy and Competition Policy.
- Meierrieks, Daniel & Krieger, Tim & Dimant, Eugen, 2020. "Paying Them to Hate US: The Effect of U.S. Military Aid on Anti-American Terrorism, 1968-2014," VfS Annual Conference 2020 (Virtual Conference): Gender Economics 224548, Verein für Socialpolitik / German Economic Association.
- Panagiotis Reklitis & Damianos P. Sakas & Panagiotis Trivellas & Giannis T. Tsoulfas, 2021. "Performance Implications of Aligning Supply Chain Practices with Competitive Advantage: Empirical Evidence from the Agri-Food Sector," Sustainability, MDPI, vol. 13(16), pages 1-21, August.
- Duan, Huiqiong & Snyder, Thomas & Yuan, Weici, 2018. "Corruption, economic development, and auto loan delinquency: Evidence from China," Journal of Economics and Business, Elsevier, vol. 99(C), pages 28-38.
More about this item
Keywords
Relationship marketing; communication; COVID-19 pandemic crisis; public sector; qualitative research.;All these keywords.
JEL classification:
- M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
- M38 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Government Policy and Regulation
- G28 - Financial Economics - - Financial Institutions and Services - - - Government Policy and Regulation
Statistics
Access and download statisticsCorrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiii:y:2020:i:special1:p:923-935. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.