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The mediating effect of knowledge management on social interaction and innovation performance

Author

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  • Jing‐Wen Huang
  • Yong‐Hui Li

Abstract

Purpose - The purpose of this paper is to examine the mediating role of knowledge management in the relationship between social interaction and innovation performance. Design/methodology/approach - The population in the study is the Taiwanese firms listed in the China Credit Information Service Incorporation. A stratified random sampling method was used to select 176 firms in Taiwan. The usable response rate was 23.47 per cent. The study employed LISREL to test the hypothesized relationships in the path‐analytic framework. Findings - The results indicate that social interaction is positively related to knowledge management. Knowledge management is, in turn, positively related to administrative and technical innovation performance. Further, the results provide evidence that knowledge management plays a mediating role between social interaction and innovation performance. Originality/value - The study highlights the importance of social interaction and knowledge management in the process of innovation, and helps scholars and managers to better understand the mediator of knowledge management through which social interaction benefits innovation performance.

Suggested Citation

  • Jing‐Wen Huang & Yong‐Hui Li, 2009. "The mediating effect of knowledge management on social interaction and innovation performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 30(3), pages 285-301, June.
  • Handle: RePEc:eme:ijmpps:v:30:y:2009:i:3:p:285-301
    DOI: 10.1108/01437720910956772
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    Citations

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    Cited by:

    1. Ngoc Thach Pham & Anh Duc Do & Quang Vinh Nguyen & Van Loi Ta & Thi Thanh Binh Dao & Dieu Linh Ha & Xuan Truong Hoang, 2021. "Research on Knowledge Management Models at Universities Using Fuzzy Analytic Hierarchy Process (FAHP)," Sustainability, MDPI, vol. 13(2), pages 1-15, January.
    2. Aleena Syed & Humna Sohail & Sarmad Ejaz & Hafiz Ahmed Ullah, 2020. "Direct and Indirect effect of Knowledge Management Practices on Firm Innovation via Knowledge Application," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 110-118.
    3. Eugenie Byukusenge & John C. Munene, 2017. "Knowledge management and business performance: Does innovation matter?," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1368434-136, January.
    4. Hongzhou Yuan & Ming Su & Justyna Zywiolek & Joanna Rosak-Szyrocka & Asad Javed & Zahid Yousaf, 2023. "Towards Innovation Performance of the Hospitality and Tourism Industry: Interplay among Business Ethics Diffusion, Service Innovation, and Knowledge-Sharing," Sustainability, MDPI, vol. 15(1), pages 1-13, January.
    5. Alfaro-Ramos, Alfredo Elías & Ferreras-Méndez, José Luis, 2022. "Knowledge management and intellectual capital in the business model innovation of Costa Rican manufacturing firms," TEC Empresarial, School of Business, Costa Rica Institute of Technology (ITCR), vol. 16(2), pages 18-33.
    6. Chi, Nguyen Thi Khanh, 2021. "Innovation capability: The impact of e-CRM and COVID-19 risk perception," Technology in Society, Elsevier, vol. 67(C).
    7. Maria José Sousa & Miguel González-Loureiro, 2016. "Employee knowledge profiles – a mixed-research methods approach," Information Systems Frontiers, Springer, vol. 18(6), pages 1103-1117, December.
    8. Daniel Palacios-Marques & Ignacio Gil-Pechuán & Seongbae Lim, 2011. "Improving human capital through knowledge management practices in knowledge-intensive business services," Service Business, Springer;Pan-Pacific Business Association, vol. 5(2), pages 99-112, June.
    9. Carmen Dolores Blázquez Puerta & Guillermo Bermúdez-González & Ismael P. Soler García, 2022. "Human Systematic Innovation Helix: Knowledge Management, Emotional Intelligence and Entrepreneurial Competency," Sustainability, MDPI, vol. 14(7), pages 1-21, April.
    10. Yin-Kuan Ng & Voon-Hsien Lee & Alex Tun-Lee Foo & Pei-Lee Gan, 2012. "The Relationship between Knowledge Management Practices and Technological Innovation: A Conceptual Framework," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 1(1), pages 71-89.
    11. María Jesús Luengo-Valderrey & Mónica Moso-Díez, 2019. "Interaction Between Knowledge Management Activities, Innovation Barriers and Innovation Performance: Spanish High and Medium Technology Firms," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 10(1), pages 298-317, March.
    12. Xiaotian Yang, 2022. "Coopetition for innovation in R&D consortia: Moderating roles of size disparity and formal interaction," Asia Pacific Journal of Management, Springer, vol. 39(1), pages 79-102, March.
    13. Vítor Costa & Samuel Monteiro, 2018. "From Potential Absorptive Capacity to Knowledge Creation in Organisations: The Mediating Role of Knowledge Storage and Realised Absorptive Capacity," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-16, March.
    14. José Guadalupe Flores López & Carlos Armando Jacobo Hernández & Beatriz Alicia Leyva Osuna & Luis Alberto Limón Valencia, 2023. "The Effect of the Knowledge Management Processes Capability on Innovation Activities in the Mexican Industry," Administrative Sciences, MDPI, vol. 13(1), pages 1-18, January.
    15. Abang Azlan Mohamad & T. Ramayah & May Chiun Lo, 2020. "Sustainable Knowledge Management and Firm Innovativeness: The Contingent Role of Innovative Culture," Sustainability, MDPI, vol. 12(17), pages 1-15, August.
    16. Wei Shan & Chu Zhang & Jingyi Wang, 2018. "Internal Social Network, Absorptive Capacity and Innovation: Evidence from New Ventures in China," Sustainability, MDPI, vol. 10(4), pages 1-27, April.
    17. Wang, Changfeng & Hu, Qiying, 2020. "Knowledge sharing in supply chain networks: Effects of collaborative innovation activities and capability on innovation performance," Technovation, Elsevier, vol. 94.
    18. Janerose S. Omondi, 2017. "The Relationship between Organization Structure and Performance in Commercial Banks in Kenya: The Mediating Role of Innovation," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(4), pages 633-663, April.
    19. Lima Nasrin Eni, 2022. "Mediating Role of Knowledge Sharing in the Nexus among Human Capital, IT Capability, Transactional Leadership and Innovation Performance: Empirical Evidence from Bangladeshi Telecommunication Sector," International Journal of Science and Business, IJSAB International, vol. 9(1), pages 1-17.
    20. Sven Dittes & Stefan Smolnik, 2019. "Towards a digital work environment: the influence of collaboration and networking on employee performance within an enterprise social media platform," Journal of Business Economics, Springer, vol. 89(8), pages 1215-1243, December.
    21. Adnan A. S. Al-Ali & Jarrah F. Al-Mansour, 2021. "Explaining the Mediating Role of Knowledge Management between Organisation’s Characteristics and Employee’s Performance: A Public Sector Perspective," International Journal of Business and Management, Canadian Center of Science and Education, vol. 15(12), pages 132-132, July.
    22. Rui Du & Adriana Grigorescu & Kamer-Ainur Aivaz, 2023. "Higher Educational Institutions’ Digital Transformation and the Roles of Digital Platform Capability and Psychology in Innovation Performance after COVID-19," Sustainability, MDPI, vol. 15(16), pages 1-14, August.
    23. Jeevan Jyoti & Pooja Gupta & Sindhu Kotwal, 2011. "Impact of Knowledge Management Practices on Innovative Capacity," Vision, , vol. 15(4), pages 315-330, December.

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