Improving human capital through knowledge management practices in knowledge-intensive business services
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DOI: 10.1007/s11628-011-0104-z
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Cited by:
- João Ferreira & Carla Marques & Carlos Azevedo, 2011. "Competitiveness, resources, and capabilities: empirical evidence from retail banking," Service Business, Springer;Pan-Pacific Business Association, vol. 5(4), pages 313-337, December.
- Francisco Mas-Verdú & Anthony Wensley & Martin Alba & José García Álvarez-Coque, 2011. "How much does KIBS contribute to the generation and diffusion of innovation?," Service Business, Springer;Pan-Pacific Business Association, vol. 5(3), pages 195-212, September.
- Surabhi Sinha & Kalyan Sengupta, 2020. "Role of Leadership in Enhancing the Effectiveness of Training Practices: Case of Indian Information Technology Sector Organizations," Paradigm, , vol. 24(2), pages 208-225, December.
- Hyo Sun Jung & Hye Hyun Yoon, 2017. "Error management culture and turnover intent among food and beverage employees in deluxe hotels: the mediating effect of job satisfaction," Service Business, Springer;Pan-Pacific Business Association, vol. 11(4), pages 785-802, December.
- Edward Ku, 2014. "Putting forth marketing competencies strength with collaborating partners in the hotel industry," Service Business, Springer;Pan-Pacific Business Association, vol. 8(4), pages 679-697, December.
- Luu Tuan, 2015. "From clinical governance through CSR and knowledge sharing to clinical error control," Service Business, Springer;Pan-Pacific Business Association, vol. 9(4), pages 687-709, December.
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Keywords
Human capital; Knowledge management; Knowledge-intensive business services; Practices; R&D projects; Continuous learning;All these keywords.
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