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Bullying in global organizations: A reference point perspective

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  • Harvey, Michael
  • Treadway, Darren
  • Heames, Joyce Thompson

Abstract

Why does bullying occur in an organization? How will the globalization of an organization facilitate the process and encourage bullying to occur in that organization? What can be done to reduce the level/impact of bullying in an organization that is in transition? These are the focal questions addressed in this paper. Reference Point Theory (RPT) is applied to the bullying phenomena in an effort to illustrate the various reference points that can be used by the bully, the bullied, 'others' in the global organizations, as well as the management of the organization. The divergent reference points used by individuals in the organization can encourage bullying to occur and make attempts to reduce the resulting conflict much more difficult to implement. The paper develops a process to reduce the level of bullying during the transition to global organization and to limit the impact of bullying events that do occur in the organization.

Suggested Citation

  • Harvey, Michael & Treadway, Darren & Heames, Joyce Thompson, 2006. "Bullying in global organizations: A reference point perspective," Journal of World Business, Elsevier, vol. 41(2), pages 190-202, June.
    • Handle: RePEc:eee:worbus:v:41:y:2006:i:2:p:190-202
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    References listed on IDEAS

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    1. Al-Karim Samnani, 2013. "The Early Stages of Workplace Bullying and How It Becomes Prolonged: The Role of Culture in Predicting Target Responses," Journal of Business Ethics, Springer, vol. 113(1), pages 119-132, March.
    2. Alexander, Katherine C. & Mackey, Jeremy D. & Maher, Liam P. & McAllister, Charn P. & Ellen, B. Parker, 2024. "An implicit leadership theory examination of cultural values as moderators of the relationship between destructive leadership and followers’ task performance," International Business Review, Elsevier, vol. 33(3).
    3. Cuervo-Cazurra, Alvaro & Dieleman, Marleen & Hirsch, Paul & Rodrigues, Suzana B. & Zyglidopoulos, Stelios, 2021. "Multinationals’ misbehavior," Journal of World Business, Elsevier, vol. 56(5).
    4. Sharon Sam Mee Kwan & Michelle R Tuckey & Maureen F Dollard, 2020. "The Malaysian Workplace Bullying Index (MWBI): A new measure of workplace bullying in Eastern countries," PLOS ONE, Public Library of Science, vol. 15(1), pages 1-20, January.
    5. Bentley, Tim A. & Catley, Bevan & Cooper-Thomas, Helena & Gardner, Dianne & O’Driscoll, Michael P. & Dale, Alison & Trenberth, Linda, 2012. "Perceptions of workplace bullying in the New Zealand travel industry: Prevalence and management strategies," Tourism Management, Elsevier, vol. 33(2), pages 351-360.

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