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Can innovative behavior be led by management? A study from the lodging business

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  • Gu, Huimin
  • Duverger, Philippe
  • Yu, Larry

Abstract

This study examined the effects of hotel management leadership on employee innovative behavior in Chinese hotel organizations. Using a dyadic sample of 164 hotel supervisors and 603 service employees at 23 four-star and five-star hotels in 11 Chinese cities, we investigated whether organizational commitment mediated the effects of leadership on employee innovative behavior. We also examined how organizational tenure moderated leadership and innovative behavior through organizational commitment. Findings from our moderated-mediation model revealed that organizational commitment mediated the relationship between leadership and innovative behavior. Similarly, organizational tenure moderated the relationship between leadership and organizational commitment: there was a stronger relationship for long-tenured employees and a weaker relationship for short-tenured employees. However, the effect of higher leadership on organizational commitment was stronger for short-tenured employees than long-tenured employees. Our results spotlight the importance of fostering organizational commitment, which directly affects innovative behavior and through which supervisors can influence individual innovative behavior.

Suggested Citation

  • Gu, Huimin & Duverger, Philippe & Yu, Larry, 2017. "Can innovative behavior be led by management? A study from the lodging business," Tourism Management, Elsevier, vol. 63(C), pages 144-157.
    • Handle: RePEc:eee:touman:v:63:y:2017:i:c:p:144-157
    DOI: 10.1016/j.tourman.2017.06.010
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    References listed on IDEAS

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    2. Michael Yao-Ping Peng & Li Zhang & Meng-Hsiu Lee & Fang-Yih Hsu & Yan Xu & Yuan He, 2024. "The relationship between strategic human resource management, green innovation and environmental performance: a moderated-mediation model," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-13, December.
    3. Danijela Madzar & Ines Milohnic, 2019. "Improving Business Competitiveness Based On Managing Creativity System," Economic Thought and Practice, Department of Economics and Business, University of Dubrovnik, vol. 28(1), pages 193-208, june.
    4. Danijela Madžar & Ines Milohnic & Ivan Madžar, 2021. "Differences in the Implications of Organizational Creativity Regarding the Size of Enterprises in the Tourism Sector: The Case of Bosnia and Herzegovina," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 14(2), pages 217-226.

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