IDEAS home Printed from https://ideas.repec.org/a/eee/proeco/v144y2013i1p383-396.html
   My bibliography  Save this article

Design and operations planning of municipal foodservice systems

Author

Listed:
  • Farahani, Poorya
  • Grunow, Martin
  • Akkerman, Renzo

Abstract

The foodservice sector is associated with a limited possibility of storing foods due to shelf life restrictions, a labor-intensive production environment with various skill requirements, low profit margins, and an extensive set of regulations and expectations regarding the quality of meal provision. Inspired by a municipal foodservice case in Denmark, we discuss the main challenges in the design and operations planning for the foodservice sector explaining the necessity of taking an integrative approach. Accordingly, a hierarchical planning methodology is developed focusing on integrating planning of the required multi-skilled workforce with the planning of production and distribution. Decisions are classified as design and operational depending on their aggregation level and formulated as generic mathematical models, which are applicable to similar cases. The developed models are subsequently solved in a case-tailored solution procedure. The numerical results presented in the paper show that our integrative approach results in lower total costs as well as a significant reduction in the number of necessary temporary staff. Further, it is shown that better results can be obtained when the integrative approach is combined with an extension of shelf life, a penalization of transhipments and a recruitment of staff with different types of skills.

Suggested Citation

  • Farahani, Poorya & Grunow, Martin & Akkerman, Renzo, 2013. "Design and operations planning of municipal foodservice systems," International Journal of Production Economics, Elsevier, vol. 144(1), pages 383-396.
    • Handle: RePEc:eee:proeco:v:144:y:2013:i:1:p:383-396
    DOI: 10.1016/j.ijpe.2013.03.004
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0925527313001199
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.ijpe.2013.03.004?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Amorim, P. & Günther, H.-O. & Almada-Lobo, B., 2012. "Multi-objective integrated production and distribution planning of perishable products," International Journal of Production Economics, Elsevier, vol. 138(1), pages 89-101.
    2. John Goodale & Gary Thompson, 2004. "A Comparison of Heuristics for Assigning Individual Employees to Labor Tour Schedules," Annals of Operations Research, Springer, vol. 128(1), pages 47-63, April.
    3. A.T. Ernst & H. Jiang & M. Krishnamoorthy & B. Owens & D. Sier, 2004. "An Annotated Bibliography of Personnel Scheduling and Rostering," Annals of Operations Research, Springer, vol. 127(1), pages 21-144, March.
    4. Sandjai Bhulai & Ger Koole & Auke Pot, 2008. "Simple Methods for Shift Scheduling in Multiskill Call Centers," Manufacturing & Service Operations Management, INFORMS, vol. 10(3), pages 411-420, December.
    5. Schneewei[beta], Christoph, 1995. "Hierarchical structures in organisations: A conceptual framework," European Journal of Operational Research, Elsevier, vol. 86(1), pages 4-31, October.
    6. Rong, Aiying & Akkerman, Renzo & Grunow, Martin, 2011. "An optimization approach for managing fresh food quality throughout the supply chain," International Journal of Production Economics, Elsevier, vol. 131(1), pages 421-429, May.
    7. Schneeweiss, Christoph, 2003. "Distributed decision making--a unified approach," European Journal of Operational Research, Elsevier, vol. 150(2), pages 237-252, October.
    8. Thompson, Gary M. & Goodale, John C., 2006. "Variable employee productivity in workforce scheduling," European Journal of Operational Research, Elsevier, vol. 170(2), pages 376-390, April.
    9. Ahumada, Omar & Villalobos, J. Rene, 2009. "Application of planning models in the agri-food supply chain: A review," European Journal of Operational Research, Elsevier, vol. 196(1), pages 1-20, July.
    10. Trienekens, Jacques & Zuurbier, Peter, 2008. "Quality and safety standards in the food industry, developments and challenges," International Journal of Production Economics, Elsevier, vol. 113(1), pages 107-122, May.
    11. William J. Abernathy & Nicholas Baloff & John C. Hershey & Sten Wandel, 1973. "A Three-Stage Manpower Planning and Scheduling Model—A Service-Sector Example," Operations Research, INFORMS, vol. 21(3), pages 693-711, June.
    12. Rong, Aiying & Grunow, Martin, 2009. "Shift designs for freight handling personnel at air cargo terminals," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(5), pages 725-739, September.
    13. Zhi-Long Chen, 2010. "Integrated Production and Outbound Distribution Scheduling: Review and Extensions," Operations Research, INFORMS, vol. 58(1), pages 130-148, February.
    14. Timothy J. Lowe & Paul V. Preckel, 2004. "Decision Technologies for Agribusiness Problems: A Brief Review of Selected Literature and a Call for Research," Manufacturing & Service Operations Management, INFORMS, vol. 6(3), pages 201-208.
    15. Schneeweiss, Ch., 1998. "Hierarchical planning in organizations: Elements of a general theory," International Journal of Production Economics, Elsevier, vol. 56(1), pages 547-556, September.
    16. Stolletz, Raik, 2010. "Operational workforce planning for check-in counters at airports," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 46(3), pages 414-425, May.
    17. Robert R. Love & James M. Hoey, 1990. "Management Science Improves Fast-Food Operations," Interfaces, INFORMS, vol. 20(2), pages 21-29, April.
    18. Fowler, John W. & Wirojanagud, Pornsarun & Gel, Esma S., 2008. "Heuristics for workforce planning with worker differences," European Journal of Operational Research, Elsevier, vol. 190(3), pages 724-740, November.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
    2. Soto-Silva, Wladimir E. & Nadal-Roig, Esteve & González-Araya, Marcela C. & Pla-Aragones, Lluis M., 2016. "Operational research models applied to the fresh fruit supply chain," European Journal of Operational Research, Elsevier, vol. 251(2), pages 345-355.
    3. Govindan, K. & Jafarian, A. & Khodaverdi, R. & Devika, K., 2014. "Two-echelon multiple-vehicle location–routing problem with time windows for optimization of sustainable supply chain network of perishable food," International Journal of Production Economics, Elsevier, vol. 152(C), pages 9-28.
    4. Yu, Min & Nagurney, Anna, 2013. "Competitive food supply chain networks with application to fresh produce," European Journal of Operational Research, Elsevier, vol. 224(2), pages 273-282.
    5. V. R. Ghezavati & S. Hooshyar & R. Tavakkoli-Moghaddam, 2017. "A Benders’ decomposition algorithm for optimizing distribution of perishable products considering postharvest biological behavior in agri-food supply chain: a case study of tomato," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 25(1), pages 29-54, March.
    6. Tuğçe Taşkıner & Bilge Bilgen, 2021. "Optimization Models for Harvest and Production Planning in Agri-Food Supply Chain: A Systematic Review," Logistics, MDPI, vol. 5(3), pages 1-27, August.
    7. Stüve, David & van der Meer, Robert & Lütke Entrup, Matthias & Agha, Mouhamad Shaker Ali, 2020. "Supply chain planning in the food industry," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Data Science and Innovation in Supply Chain Management: How Data Transforms the Value Chain. Proceedings of the Hamburg International Conference of Lo, volume 29, pages 317-353, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    8. Lejarza, Fernando & Pistikopoulos, Ioannis & Baldea, Michael, 2021. "A scalable real-time solution strategy for supply chain management of fresh produce: A Mexico-to-United States cross border study," International Journal of Production Economics, Elsevier, vol. 240(C).
    9. Soysal, Mehmet & Bloemhof-Ruwaard, Jacqueline.M. & Meuwissen, Miranda P.M. & van der Vorst, Jack G.A.J., 2012. "A Review on Quantitative Models for Sustainable Food Logistics Management," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 3(2), pages 1-20, December.
    10. Lin, Shih-Wei & Ying, Kuo-Ching, 2014. "Minimizing shifts for personnel task scheduling problems: A three-phase algorithm," European Journal of Operational Research, Elsevier, vol. 237(1), pages 323-334.
    11. Wu, Zhiying & Xu, Guoning & Chen, Qingxin & Mao, Ning, 2023. "Two stochastic optimization methods for shift design with uncertain demand," Omega, Elsevier, vol. 115(C).
    12. Song, Yang & Fan, Tijun & Tang, Yuewu & Xu, Chang, 2021. "Omni-channel strategies for fresh produce with extra losses in-store," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 148(C).
    13. Cristiana Peano & Vincenzo Girgenti & Claudio Baudino & Nicole Roberta Giuggioli, 2017. "Blueberry Supply Chain in Italy: Management, Innovation and Sustainability," Sustainability, MDPI, vol. 9(2), pages 1-17, February.
    14. Soysal, Mehmet & Bloemhof, Jacqueline M. & van der Vorst, Jack G.A.J., 2012. "A Review of Quantitative Models for Sustainable Food Logistics Management: Challenges and Issues," 2012 International European Forum, February 13-17, 2012, Innsbruck-Igls, Austria 144974, International European Forum on System Dynamics and Innovation in Food Networks.
    15. Besik, Deniz & Nagurney, Anna & Dutta, Pritha, 2023. "An integrated multitiered supply chain network model of competing agricultural firms and processing firms: The case of fresh produce and quality," European Journal of Operational Research, Elsevier, vol. 307(1), pages 364-381.
    16. Gang Li & Joy M. Field & Hongxun Jiang & Tian He & Youming Pang, 2019. "Decision Models for Workforce and Technology Planning in Services," Papers 1909.12829, arXiv.org.
    17. Ahumada, Omar & Rene Villalobos, J. & Nicholas Mason, A., 2012. "Tactical planning of the production and distribution of fresh agricultural products under uncertainty," Agricultural Systems, Elsevier, vol. 112(C), pages 17-26.
    18. Andrea Gallo & Riccardo Accorsi & Giulia Baruffaldi & Riccardo Manzini, 2017. "Designing Sustainable Cold Chains for Long-Range Food Distribution: Energy-Effective Corridors on the Silk Road Belt," Sustainability, MDPI, vol. 9(11), pages 1-20, November.
    19. Amorim, P. & Günther, H.-O. & Almada-Lobo, B., 2012. "Multi-objective integrated production and distribution planning of perishable products," International Journal of Production Economics, Elsevier, vol. 138(1), pages 89-101.
    20. Ferdinand Kiermaier & Markus Frey & Jonathan F. Bard, 2020. "The flexible break assignment problem for large tour scheduling problems with an application to airport ground handlers," Journal of Scheduling, Springer, vol. 23(2), pages 177-209, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:proeco:v:144:y:2013:i:1:p:383-396. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/ijpe .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.