IDEAS home Printed from https://ideas.repec.org/a/eee/jomega/v24y1996i3p255-270.html
   My bibliography  Save this article

Broadening visions of business process re-engineering

Author

Listed:
  • Peppard, J.

Abstract

Business process re-engineering (BPR) has become a popular management prescription. The fundamental message of BPR is that through the redesign of business processes, significant performance improvements can be achieved. While BPR with its doctrine of radical performance improvement is a powerful message, experiences have been mixed, and this paper suggests that in order to overcome some of the problems the concept may need to be reconceptualized. The honeymoon period is over and preliminary speculations are giving way to emerging research results, reality is dismissing myths, while practice and greater understanding are advancing the boundaries. Through an examination of the research literature, together with the author's own research, the paper argues that BPR is broadening in scope from its initial narrow, internal and analytic focus. This paper highlights how the concept is broadening and presents a number of themes which seem to best capture the emerging conceptualization.

Suggested Citation

  • Peppard, J., 1996. "Broadening visions of business process re-engineering," Omega, Elsevier, vol. 24(3), pages 255-270, June.
    • Handle: RePEc:eee:jomega:v:24:y:1996:i:3:p:255-270
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/0305-0483(95)00063-1
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Roger H. Ballou, 1995. "Reengineering at American Express: The Travel Services Group’s Work in Process," Interfaces, INFORMS, vol. 25(3), pages 22-29, June.
    2. Pascale, Richard Tanner & Athos, Anthony G., 1981. "The art of Japanese management," Business Horizons, Elsevier, vol. 24(6), pages 83-85.
    3. Henry Mintzberg, 1990. "The design school: Reconsidering the basic premises of strategic management," Strategic Management Journal, Wiley Blackwell, vol. 11(3), pages 171-195, March.
    4. Earl, Michael & Khan, Bushra, 1994. "How new is business process redesign?," European Management Journal, Elsevier, vol. 12(1), pages 20-30, March.
    5. Grover, V & Teng, J. T. C. & Fiedler, K. D., 1993. "Information technology enabled business process redesign: An integrated planning framework," Omega, Elsevier, vol. 21(4), pages 433-447, July.
    6. Van Ackere, Ann & Larsen, Erik Reimer & Morecroft, John D. W., 1993. "Systems thinking and business process redesign: An application to the beer game," European Management Journal, Elsevier, vol. 11(4), pages 412-423, December.
    7. C. K. Prahalad & Gary Hamel, 1994. "Strategy as a field of study: Why search for a new paradigm?," Strategic Management Journal, Wiley Blackwell, vol. 15(S2), pages 5-16, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hipkin, Ian, 2004. "Determining technology strategy in developing countries," Omega, Elsevier, vol. 32(3), pages 245-260, June.
    2. Robinson, Carol J. & Malhotra, Manoj K., 2005. "Defining the concept of supply chain quality management and its relevance to academic and industrial practice," International Journal of Production Economics, Elsevier, vol. 96(3), pages 315-337, June.
    3. Gabriela GHEORGHE, 2011. "Business Process Reengineering, a Crises Solution or a Necessity," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 190-195.
    4. Gabriela GHEORGHE, 2012. "Business Process Reengineering, a Crisis Solution or a Necessity," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 47-52.
    5. Kwak, N. K. & Lee, Chang W., 2002. "Business process reengineering for health-care system using multicriteria mathematical programming," European Journal of Operational Research, Elsevier, vol. 140(2), pages 447-458, July.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Paula Andrea López López, 2013. "Una aproximación al campo de estudio del pensamiento estratégico desde las publicaciones académicas: de lo predecible a lo emergente," Revista Facultad de Ciencias Económicas, Universidad Militar Nueva Granada, June.
    2. Prabhir Poruthiyil, 2013. "Weaning Business Ethics from Strategic Economism: The Development Ethics Perspective," Journal of Business Ethics, Springer, vol. 116(4), pages 735-749, September.
    3. Eren Durmus Ozdemir & Saime Mecikoglu, 2016. "A Case Study on Performance Implications of Hybrid Strategy in Automotive Supplier Industry," International Business Research, Canadian Center of Science and Education, vol. 9(6), pages 31-43, June.
    4. Towill, Denis R. & Zhou, Li & Disney, Stephen M., 2007. "Reducing the bullwhip effect: Looking through the appropriate lens," International Journal of Production Economics, Elsevier, vol. 108(1-2), pages 444-453, July.
    5. K. Jin & Ronald Drozdenko, 2010. "Relationships among Perceived Organizational Core Values, Corporate Social Responsibility, Ethics, and Organizational Performance Outcomes: An Empirical Study of Information Technology Professionals," Journal of Business Ethics, Springer, vol. 92(3), pages 341-359, March.
    6. Cannavale, Chiara & Esempio, Anna & Ferretti, Marco, 2021. "Up- and down- alliances: A systematic literature review," International Business Review, Elsevier, vol. 30(5).
    7. Rajdeep Grewal & Murali Chandrashekaran & F. Robert Dwyer, 2008. "Navigating Local Environments with Global Strategies: A Contingency Model of Multinational Subsidiary Performance," Marketing Science, INFORMS, vol. 27(5), pages 886-902, 09-10.
    8. Nikolay Mihaylov, 2016. "Practical Dimensions of the Debate Strategy vs Structure of Trace Group Hold AD," Eastern European Business and Economics Journal, Eastern European Business and Economics Studies Centre, vol. 2(2), pages 129-138.
    9. Siliang Tong & Nan Jia & Xueming Luo & Zheng Fang, 2021. "The Janus face of artificial intelligence feedback: Deployment versus disclosure effects on employee performance," Strategic Management Journal, Wiley Blackwell, vol. 42(9), pages 1600-1631, September.
    10. Mandy Mok Kim Man, 2009. "The Relationship between Distinctive Capabilities, Strategy Types, Environment and the Export Performance of Small and Medium-Sized Enterprises of the Malaysian Manufacturing Sector," Management, University of Primorska, Faculty of Management Koper, vol. 4(3), pages 205-223.
    11. A. George Assaf & Alexander Josiassen & Haemoon Oh, 2016. "Internationalization and hotel performance," Tourism Economics, , vol. 22(3), pages 572-592, June.
    12. Harris, Simon & Carr, Chris, 2008. "National cultural values and the purpose of businesses," International Business Review, Elsevier, vol. 17(1), pages 103-117, February.
    13. M Ashraf Al Haq & Norazlina Abd Wahab & Md. Mahmudul Alam, 2021. "Understanding The Impact Of Institutional Factors On Asnaf Sustainability: A Pls-Sem Approach," Journal of Islamic Monetary Economics and Finance, Bank Indonesia, vol. 7(4), pages 759-790, November.
    14. Dariusz Sobotkiewicz, 2021. "Changes in the Strategies and Structures of Subsidiaries of Multinational Corporations during the Covid 19 Pandemic," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 723-736.
    15. Disney, S. M. & Towill, D. R., 2003. "The effect of vendor managed inventory (VMI) dynamics on the Bullwhip Effect in supply chains," International Journal of Production Economics, Elsevier, vol. 85(2), pages 199-215, August.
    16. Bernard H.J. Verstegen, 2011. "A socio‐economic view on management control," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 38(2), pages 114-127, January.
    17. Shapiro, Jeremy F., 1999. "On the connections among activity-based costing, mathematical programming models for analyzing strategic decisions, and the resource-based view of the firm," European Journal of Operational Research, Elsevier, vol. 118(2), pages 295-314, October.
    18. Laima Gerlitz, 2016. "Developing a Design Management Model for Innovating SMEs in the Context of Regional Smart Specialisation," Research in Economics and Business: Central and Eastern Europe, Tallinn School of Economics and Business Administration, Tallinn University of Technology, vol. 8(2).
    19. Shveta Kapoor & H.S. Sandhu, 2010. "Does it Pay to be Socially Responsible? An Empirical Examination of Impact of Corporate Social Responsibility on Financial Performance," Global Business Review, International Management Institute, vol. 11(2), pages 185-208, June.
    20. Jacques Bughin & Tobias Kretschmer & Nicolas van Zeebroeck, 2019. "From Experimentation to Strategy: The Role of Digital Technologies in Strategy Renewal," Working Papers TIMES² 2019-031, ULB -- Universite Libre de Bruxelles.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:24:y:1996:i:3:p:255-270. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.