IDEAS home Printed from https://ideas.repec.org/a/eee/jobhdp/v92y2003i1-2p1-21.html
   My bibliography  Save this article

When is it "a pleasure to do business with you?" The effects of relative status, outcome favorability, and procedural fairness

Author

Listed:
  • Chen, Ya-Ru
  • Brockner, Joel
  • Greenberg, Jerald

Abstract

No abstract is available for this item.

Suggested Citation

  • Chen, Ya-Ru & Brockner, Joel & Greenberg, Jerald, 2003. "When is it "a pleasure to do business with you?" The effects of relative status, outcome favorability, and procedural fairness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 92(1-2), pages 1-21.
    • Handle: RePEc:eee:jobhdp:v:92:y:2003:i:1-2:p:1-21
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0749-5978(03)00062-1
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Wiesenfeld, Batia M. & Brockner, Joel & Thibault, Valerie, 2000. "Procedural Fairness, Managers' Self-Esteem, and Managerial Behaviors Following a Layoff," Organizational Behavior and Human Decision Processes, Elsevier, vol. 83(1), pages 1-32, September.
    2. Evans, Martin G., 1985. "A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(3), pages 305-323, December.
    3. Kwong, Jessica Y. Y. & Leung, Kwok, 2002. "A Moderator of the Interaction Effect of Procedural Justice and Outcome Favorability: Importance of the Relationship," Organizational Behavior and Human Decision Processes, Elsevier, vol. 87(2), pages 278-299, March.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Tyler, Tom R., 2006. "Process utility and help seeking: What do people want from experts?," Journal of Economic Psychology, Elsevier, vol. 27(3), pages 360-376, June.
    2. Jone L. Pearce & Qiumei Jane Xu, 2012. "Rating Performance or Contesting Status: Evidence Against the Homophily Explanation for Supervisor Demographic Skew in Performance Ratings," Organization Science, INFORMS, vol. 23(2), pages 373-385, April.
    3. Steven L. Blader & Ya-Ru Chen, 2011. "What Influences How Higher-Status People Respond to Lower-Status Others? Effects of Procedural Fairness, Outcome Favorability, and Concerns About Status," Organization Science, INFORMS, vol. 22(4), pages 1040-1060, August.
    4. Torelli, Carlos J. & Leslie, Lisa M. & Stoner, Jennifer L. & Puente, Raquel, 2014. "Cultural determinants of status: Implications for workplace evaluations and behaviors," Organizational Behavior and Human Decision Processes, Elsevier, vol. 123(1), pages 34-48.
    5. Ya-Ru Chen & Randall S. Peterson & Damon J. Phillips & Joel M. Podolny & Cecilia L. Ridgeway, 2012. "Introduction to the Special Issue: Bringing Status to the Table—Attaining, Maintaining, and Experiencing Status in Organizations and Markets," Organization Science, INFORMS, vol. 23(2), pages 299-307, April.
    6. Brown, James R. & Cobb, Anthony T. & Lusch, Robert F., 2006. "The roles played by interorganizational contracts and justice in marketing channel relationships," Journal of Business Research, Elsevier, vol. 59(2), pages 166-175, February.
    7. Luís Aguiar-Conraria & Pedro C. Magalhães, 2018. "Procedural Fairness, the Economy, and Support for Political Authorities (Forthcoming at Political Psychology (submitted pre-print version))," NIPE Working Papers 05/2018, NIPE - Universidade do Minho.
    8. Katalien Bollen & Heidi Ittner & Martin C. Euwema, 2012. "Mediating Hierarchical Labor Conflicts: Procedural Justice Makes a Difference—for Subordinates," Group Decision and Negotiation, Springer, vol. 21(5), pages 621-636, September.
    9. Anne M. Wilkins & Dana R. Hermanson & Jeffrey R. Cohen, 2016. "Do Compensation Committee Members Perceive Changing CEO Incentive Performance Targets Mid-Cycle to be Fair?," Journal of Business Ethics, Springer, vol. 137(3), pages 623-638, September.
    10. Koopman, Joel & Matta, Fadel K. & Scott, Brent A. & Conlon, Donald E., 2015. "Ingratiation and popularity as antecedents of justice: A social exchange and social capital perspective," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 132-148.
    11. Lee, Saerom & Bolton, Lisa E., 2020. "Mixed signals? Decoding luxury consumption in the workplace," Journal of Business Research, Elsevier, vol. 117(C), pages 331-345.
    12. Maura A. Belliveau, 2012. "Engendering Inequity? How Social Accounts Create vs. Merely Explain Unfavorable Pay Outcomes for Women," Organization Science, INFORMS, vol. 23(4), pages 1154-1174, August.
    13. Lu, Zhi & Mattila, Anna & Liu, Stephanie Q., 2021. "When customers like preferential recovery (and when not)?," Annals of Tourism Research, Elsevier, vol. 87(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Cremer, David De & Hiel, Alain Van, 2006. "Effects of another person's fair treatment on one's own emotions and behaviors: The moderating role of how much the other cares for you," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 231-249, July.
    2. Tepper, Bennett J., 2001. "Health Consequences of Organizational Injustice: Tests of Main and Interactive Effects," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 197-215, November.
    3. Utz Schäffer & Matthias D. Mahlendorf & Jochen Rehring, 2014. "Does the Interactive Use of Headquarter Performance Measurement Systems in Foreign Subsidiaries Endanger the Potential to Profit from Local Relationships?," Australian Accounting Review, CPA Australia, vol. 24(1), pages 21-38, March.
    4. Sherry E. Moss & Meng Song & Sean T. Hannah & Zhen Wang & John J. Sumanth, 2020. "The Duty to Improve Oneself: How Duty Orientation Mediates the Relationship Between Ethical Leadership and Followers’ Feedback-Seeking and Feedback-Avoiding Behavior," Journal of Business Ethics, Springer, vol. 165(4), pages 615-631, September.
    5. Matthias Graf & Sebastian Schuh & Niels Quaquebeke & Rolf Dick, 2012. "The Relationship Between Leaders’ Group-Oriented Values and Follower Identification with and Endorsement of Leaders: The Moderating Role of Leaders’ Group Membership," Journal of Business Ethics, Springer, vol. 106(3), pages 301-311, March.
    6. Leung, Kwok & Wang, Zhongming & Hon, Alice H.Y., 2011. "Moderating effects on the compensation gap between locals and expatriates in China: A multi-level analysis," Journal of International Management, Elsevier, vol. 17(1), pages 54-67, March.
    7. Federico Contu & Daniela Di Santo & Conrad Baldner & Antonio Pierro, 2023. "Examining the Interaction between Perceived Cultural Tightness and Prevention Regulatory Focus on Life Satisfaction in Italy," Sustainability, MDPI, vol. 15(3), pages 1-10, January.
    8. Mateja Drnovsek & Daniel Ortqvist & Joakim Wincent, 2010. "The effectiveness of coping strategies used by entrepreneurs and their impact on personal well-being and venture performance," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 28(2), pages 193-220.
    9. Panagopoulos, Nikolaos G. & Avlonitis, George J., 2010. "Performance implications of sales strategy: The moderating effects of leadership and environment," International Journal of Research in Marketing, Elsevier, vol. 27(1), pages 46-57.
    10. Batistič, Saša & Černe, Matej & Kaše, Robert & Zupic, Ivan, 2016. "The role of organizational context in fostering employee proactive behavior: The interplay between HR system configurations and relational climates," European Management Journal, Elsevier, vol. 34(5), pages 579-588.
    11. Raymond Loi & Hang-Yue Ngo, 2010. "Mobility norms, risk aversion, and career satisfaction of Chinese employees," Asia Pacific Journal of Management, Springer, vol. 27(2), pages 237-255, June.
    12. Michelle Xue Zheng & Yingjie Yuan & Marius Dijke & David Cremer & Alain Van Hiel, 2020. "The Interactive Effect of a Leader’s Sense of Uniqueness and Sense of Belongingness on Followers’ Perceptions of Leader Authenticity," Journal of Business Ethics, Springer, vol. 164(3), pages 515-533, July.
    13. Catherine Lam & Frank Walter & Kan Ouyang, 2014. "Display rule perceptions and job performance in a Chinese retail firm: The moderating role of employees’ affect at work," Asia Pacific Journal of Management, Springer, vol. 31(2), pages 575-597, June.
    14. Smaranda Boroș, 2020. "Controversy Without Conflict: How Group Emotional Awareness and Regulation can Prevent Conflict Escalation," Group Decision and Negotiation, Springer, vol. 29(2), pages 251-269, April.
    15. Homburg, Christian & Klarmann, Martin & Schmitt, Jens, 2010. "Brand awareness in business markets: When is it related to firm performance?," International Journal of Research in Marketing, Elsevier, vol. 27(3), pages 201-212.
    16. Jeremy D. Mackey & Jeremy R. Brees & Charn P. McAllister & Michelle L. Zorn & Mark J. Martinko & Paul Harvey, 2018. "Victim and Culprit? The Effects of Entitlement and Felt Accountability on Perceptions of Abusive Supervision and Perpetration of Workplace Bullying," Journal of Business Ethics, Springer, vol. 153(3), pages 659-673, December.
    17. Yoo, Chul Woo & Goo, Jahyun & Huang, C. Derrick & Nam, Kichan & Woo, Mina, 2017. "Improving travel decision support satisfaction with smart tourism technologies: A framework of tourist elaboration likelihood and self-efficacy," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 330-341.
    18. Schweitzer, Maurice E. & Hershey, John C. & Bradlow, Eric T., 2006. "Promises and lies: Restoring violated trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 101(1), pages 1-19, September.
    19. Tomoki Sekiguchi, 2010. "Career Development of College Students through Part-Time Work: The Role of Leader-Member Exchange and Taking Charge Behavior," Discussion Papers in Economics and Business 10-10, Osaka University, Graduate School of Economics.
    20. Wenqing Tian & Huatian Wang & Sonja Rispens, 2021. "How and When Job Crafting Relates to Employee Creativity: The Important Roles of Work Engagement and Perceived Work Group Status Diversity," IJERPH, MDPI, vol. 18(1), pages 1-17, January.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jobhdp:v:92:y:2003:i:1-2:p:1-21. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/obhdp .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.