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Choice-Process Satisfaction: The Influence of Attribute Alignability and Option Limitation

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  • Zhang, Shi
  • Fitzsimons, Gavan J.

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  • Zhang, Shi & Fitzsimons, Gavan J., 1999. "Choice-Process Satisfaction: The Influence of Attribute Alignability and Option Limitation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 77(3), pages 192-214, March.
  • Handle: RePEc:eee:jobhdp:v:77:y:1999:i:3:p:192-214
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    References listed on IDEAS

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    1. Markman, Arthur B. & Medin, Douglas L., 1995. "Similarity and Alignment in Choice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 63(2), pages 117-130, August.
    2. Sanbonmatsu, David M. & Kardes, Frank R. & Gibson, Bryan D., 1991. "The role of attribute knowledge and overall evaluations in comparative judgment," Organizational Behavior and Human Decision Processes, Elsevier, vol. 48(1), pages 131-146, February.
    3. Sanbonmatsu, David M. & Kardes, Frank R. & Herr, Paul M., 1992. "The role of prior knowledge and missing information in multiattribute evaluation," Organizational Behavior and Human Decision Processes, Elsevier, vol. 51(1), pages 76-91, February.
    4. James D. Hess & Eitan Gerstner, 1987. "Loss Leader Pricing and Rain Check Policy," Marketing Science, INFORMS, vol. 6(4), pages 358-374.
    5. Sanbonmatsu, David M. & Kardes, Frank R. & Posavac, Steven S. & Houghton, David C., 1997. "Contextual Influences on Judgment Based on Limited Information," Organizational Behavior and Human Decision Processes, Elsevier, vol. 69(3), pages 251-264, March.
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    Cited by:

    1. Creyer, Elizabeth H. & Kozup, John C., 2003. "An examination of the relationships between coping styles, task-related affect, and the desire for decision assistance," Organizational Behavior and Human Decision Processes, Elsevier, vol. 90(1), pages 37-49, January.
    2. Juan Nicolau, 2012. "Battle royal: Zero-price effect vs relative vs referent thinking," Marketing Letters, Springer, vol. 23(3), pages 661-669, September.
    3. Crossley, Craig D. & Highhouse, Scott, 2005. "Relation of job search and choice process with subsequent satisfaction," Journal of Economic Psychology, Elsevier, vol. 26(2), pages 255-268, April.
    4. Gavan J. Fitzsimons & Donald R. Lehmann, 2004. "Reactance to Recommendations: When Unsolicited Advice Yields Contrary Responses," Marketing Science, INFORMS, vol. 23(1), pages 82-94, September.
    5. Lee, Byung-Kwan & Lee, Wei-Na, 2016. "The effect of structural alignment on choice-process satisfaction and preference formation: The moderating role of self-construal," Journal of Business Research, Elsevier, vol. 69(8), pages 2747-2755.
    6. Dean C. H. Wilkie & Lester W. Johnson & Wynne W. Chin, 2018. "Does the type of attribute matter? Examining whether underlying factors explain product attribute preference," Journal of Brand Management, Palgrave Macmillan, vol. 25(4), pages 305-321, July.
    7. Chen, Bo, 2020. "The effect of attribute originality on consumers’ adoption intention of customization: The role of construal level," Journal of Retailing and Consumer Services, Elsevier, vol. 55(C).
    8. Huang, Guei-Hua & Korfiatis, Nikolaos & Chang, Chun-Tuan, 2018. "Mobile shopping cart abandonment: The roles of conflicts, ambivalence, and hesitation," Journal of Business Research, Elsevier, vol. 85(C), pages 165-174.
    9. John T. Gourville & Dilip Soman, 2005. "Overchoice and Assortment Type: When and Why Variety Backfires," Marketing Science, INFORMS, vol. 24(3), pages 382-395, July.
    10. Cauberghe, Verolien & De Pelsmacker, Patrick, 2010. "The Effectiveness of Telescopic Ads Delivered Via Interactive Digital Television: The Impact of the Amount of Information and the Level of Interactivity on Brand Responses," Journal of Interactive Marketing, Elsevier, vol. 24(4), pages 297-308.
    11. Caro, Felipe & Gallien, Jeremie, 2007. "Inventory Management of a Fast-Fashion Retail Network," Working papers 39810, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    12. Sun, Jin & Keh, Hean Tat & Lee, Angela Y., 2019. "Shaping consumer preference using alignable attributes: The roles of regulatory orientation and construal level," International Journal of Research in Marketing, Elsevier, vol. 36(1), pages 151-168.
    13. Lu, Jingyi & Chen, Yuqi & Fang, Qingwen, 2022. "Promoting decision satisfaction: The effect of the decision target and strategy on process satisfaction," Journal of Business Research, Elsevier, vol. 139(C), pages 1231-1239.
    14. Karimi, Sahar & Holland, Christopher P. & Papamichail, K. Nadia, 2018. "The impact of consumer archetypes on online purchase decision-making processes and outcomes: A behavioural process perspective," Journal of Business Research, Elsevier, vol. 91(C), pages 71-82.
    15. Huang, Rong & Sarigöllü, Emine, 2008. "Assessing satisfaction with core and secondary attributes," Journal of Business Research, Elsevier, vol. 61(9), pages 942-949, September.
    16. Felipe Caro & Jérémie Gallien, 2010. "Inventory Management of a Fast-Fashion Retail Network," Operations Research, INFORMS, vol. 58(2), pages 257-273, April.
    17. Trampe, Debra & Konuş, Umut & Verhoef, Peter C., 2014. "Customer Responses to Channel Migration Strategies Toward the E-channel," Journal of Interactive Marketing, Elsevier, vol. 28(4), pages 257-270.

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