IDEAS home Printed from https://ideas.repec.org/a/eee/jobhdp/v146y2018icp1-13.html
   My bibliography  Save this article

Social support at work and at home: Dual-buffering effects in the work-family conflict process

Author

Listed:
  • Pluut, Helen
  • Ilies, Remus
  • Curşeu, Petru L.
  • Liu, Yukun

Abstract

Using experience-sampling methodology, the present study offers a within-individual test of the buffering model of social support in the daily work-family conflict process. Building on the conceptualization of social support as a volatile resource, we examine how daily fluctuations in social support at work and at home influence the process through which work interferes with family life. A total of 112 employees participated in the study and were asked to respond to daily surveys in the work and home domains. Results showed that social support at work and at home—as volatile resources—buffered the daily work-family conflict process within their respective domains. First, a supportive supervisor mitigated the within-individual effect of workload on emotional exhaustion. Second, a supportive spouse protected the strained employee from the effect of emotional exhaustion on work-family conflict, and spousal support also moderated the indirect effect from workload to work-family conflict through emotional exhaustion. The findings suggest that enacting a dual social support system can effectively reduce the adverse effects of excessive job demands on exhaustion and work-family conflict, but buffering effects are highly dependent on the timely availability of social support.

Suggested Citation

  • Pluut, Helen & Ilies, Remus & Curşeu, Petru L. & Liu, Yukun, 2018. "Social support at work and at home: Dual-buffering effects in the work-family conflict process," Organizational Behavior and Human Decision Processes, Elsevier, vol. 146(C), pages 1-13.
    • Handle: RePEc:eee:jobhdp:v:146:y:2018:i:c:p:1-13
    DOI: 10.1016/j.obhdp.2018.02.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0749597816302394
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.obhdp.2018.02.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kossek, Ellen Ernst & Baltes, Boris B. & Matthews, Russell A., 2011. "How Work–Family Research Can Finally Have an Impact in Organizations," Industrial and Organizational Psychology, Cambridge University Press, vol. 4(3), pages 352-369, September.
    2. Kristopher J. Preacher & Patrick J. Curran & Daniel J. Bauer, 2006. "Computational Tools for Probing Interactions in Multiple Linear Regression, Multilevel Modeling, and Latent Curve Analysis," Journal of Educational and Behavioral Statistics, , vol. 31(4), pages 437-448, December.
    3. Evans, Martin G., 1985. "A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 36(3), pages 305-323, December.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wendian Shi & Feng Wang & Xiujun Li, 2021. "Depletion Effect of Work-Leisure Conflict: A Daily Diary Study," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 158(1), pages 297-317, November.
    2. Ocampo, Anna Carmella G. & Gu, Jun & Wang, Lu & Groth, Markus & Tse, Herman H.M. & Zhao, Hang, 2025. "The enriching effects of spouses’ emotion regulation ability on employees’ leader-member exchange: Evidence from spouse-employee-supervisor triads," Journal of Business Research, Elsevier, vol. 186(C).
    3. Aslı Ersoy & Zahid Mahmood & Shahbaz Sharif & Nazlı Ersoy & Rüya Ehtiyar, 2023. "Exploring the Associations between Social Support, Perceived Uncertainty, Job Stress, and Emotional Exhaustion during the COVID-19 Crisis," Sustainability, MDPI, vol. 15(3), pages 1-18, January.
    4. Olga Stavrova & Dongning Ren, 2023. "Alone in a Crowd: Is Social Contact Associated with Less Psychological Pain of Loneliness in Everyday Life?," Journal of Happiness Studies, Springer, vol. 24(5), pages 1841-1860, June.
    5. Isaac Nyarko Adu & Evelyn Twumasi & Kwame Owusu Boakye & Michael Kyei-Frimpong, 2023. "Does Organizational Support Moderate the Influence of Family–Work Conflict on Career Progression?," FIIB Business Review, , vol. 12(2), pages 208-220, June.
    6. Elyakim Kislev, 2023. "Relationship-Status and Work-Life Balance Satisfaction: Cross-Sectional and Longitudinal Analyses," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 18(2), pages 1115-1142, April.
    7. Gabriel, Kelly P. & Aguinis, Herman, 2022. "How to prevent and combat employee burnout and create healthier workplaces during crises and beyond," Business Horizons, Elsevier, vol. 65(2), pages 183-192.
    8. Maria João Guedes & Maria Eduarda Soares & Pilar Mosquera & João Borregana, 2023. "Does it pay off to offer family-friendly practices? Exploring the missing links to performance," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 667-690, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Utz Schäffer & Matthias D. Mahlendorf & Jochen Rehring, 2014. "Does the Interactive Use of Headquarter Performance Measurement Systems in Foreign Subsidiaries Endanger the Potential to Profit from Local Relationships?," Australian Accounting Review, CPA Australia, vol. 24(1), pages 21-38, March.
    2. Sherry E. Moss & Meng Song & Sean T. Hannah & Zhen Wang & John J. Sumanth, 2020. "The Duty to Improve Oneself: How Duty Orientation Mediates the Relationship Between Ethical Leadership and Followers’ Feedback-Seeking and Feedback-Avoiding Behavior," Journal of Business Ethics, Springer, vol. 165(4), pages 615-631, September.
    3. Matthias Graf & Sebastian Schuh & Niels Quaquebeke & Rolf Dick, 2012. "The Relationship Between Leaders’ Group-Oriented Values and Follower Identification with and Endorsement of Leaders: The Moderating Role of Leaders’ Group Membership," Journal of Business Ethics, Springer, vol. 106(3), pages 301-311, March.
    4. Leung, Kwok & Wang, Zhongming & Hon, Alice H.Y., 2011. "Moderating effects on the compensation gap between locals and expatriates in China: A multi-level analysis," Journal of International Management, Elsevier, vol. 17(1), pages 54-67, March.
    5. Federico Contu & Daniela Di Santo & Conrad Baldner & Antonio Pierro, 2023. "Examining the Interaction between Perceived Cultural Tightness and Prevention Regulatory Focus on Life Satisfaction in Italy," Sustainability, MDPI, vol. 15(3), pages 1-10, January.
    6. Mateja Drnovsek & Daniel Ortqvist & Joakim Wincent, 2010. "The effectiveness of coping strategies used by entrepreneurs and their impact on personal well-being and venture performance," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 28(2), pages 193-220.
    7. Berg, Peter & Kossek, Ellen Ernst & Baird, Marian & Block, Richard N., 2013. "Collective bargaining and public policy: Pathways to work-family policy adoption in Australia and the United States," European Management Journal, Elsevier, vol. 31(5), pages 495-504.
    8. Panagopoulos, Nikolaos G. & Avlonitis, George J., 2010. "Performance implications of sales strategy: The moderating effects of leadership and environment," International Journal of Research in Marketing, Elsevier, vol. 27(1), pages 46-57.
    9. Batistič, Saša & Černe, Matej & Kaše, Robert & Zupic, Ivan, 2016. "The role of organizational context in fostering employee proactive behavior: The interplay between HR system configurations and relational climates," European Management Journal, Elsevier, vol. 34(5), pages 579-588.
    10. Raymond Loi & Hang-Yue Ngo, 2010. "Mobility norms, risk aversion, and career satisfaction of Chinese employees," Asia Pacific Journal of Management, Springer, vol. 27(2), pages 237-255, June.
    11. Michelle Xue Zheng & Yingjie Yuan & Marius Dijke & David Cremer & Alain Van Hiel, 2020. "The Interactive Effect of a Leader’s Sense of Uniqueness and Sense of Belongingness on Followers’ Perceptions of Leader Authenticity," Journal of Business Ethics, Springer, vol. 164(3), pages 515-533, July.
    12. Roose, Gudrun & Van Kerckhove, Anneleen & Huyghe, Elke, 2017. "Honey they shrank the food! An integrative study of the impact of food granularity and its operationalization mode on consumption," Journal of Business Research, Elsevier, vol. 75(C), pages 210-220.
    13. Peng, Ann C. & Dunn, Jennifer & Conlon, Donald E., 2015. "When vigilance prevails: The effect of regulatory focus and accountability on integrative negotiation outcomes," Organizational Behavior and Human Decision Processes, Elsevier, vol. 126(C), pages 77-87.
    14. Catherine Lam & Frank Walter & Kan Ouyang, 2014. "Display rule perceptions and job performance in a Chinese retail firm: The moderating role of employees’ affect at work," Asia Pacific Journal of Management, Springer, vol. 31(2), pages 575-597, June.
    15. Super, Janice Francis & Li, Pingshu & Ishqaidef, Ghadir & Guthrie, James P., 2016. "Group rewards, group composition and information sharing: A motivated information processing perspective," Organizational Behavior and Human Decision Processes, Elsevier, vol. 134(C), pages 31-44.
    16. Smaranda Boroș, 2020. "Controversy Without Conflict: How Group Emotional Awareness and Regulation can Prevent Conflict Escalation," Group Decision and Negotiation, Springer, vol. 29(2), pages 251-269, April.
    17. Homburg, Christian & Klarmann, Martin & Schmitt, Jens, 2010. "Brand awareness in business markets: When is it related to firm performance?," International Journal of Research in Marketing, Elsevier, vol. 27(3), pages 201-212.
    18. Trong Tuan Luu, 2019. "CSR and Customer Value Co-creation Behavior: The Moderation Mechanisms of Servant Leadership and Relationship Marketing Orientation," Journal of Business Ethics, Springer, vol. 155(2), pages 379-398, March.
    19. Jeremy D. Mackey & Jeremy R. Brees & Charn P. McAllister & Michelle L. Zorn & Mark J. Martinko & Paul Harvey, 2018. "Victim and Culprit? The Effects of Entitlement and Felt Accountability on Perceptions of Abusive Supervision and Perpetration of Workplace Bullying," Journal of Business Ethics, Springer, vol. 153(3), pages 659-673, December.
    20. Yoo, Chul Woo & Goo, Jahyun & Huang, C. Derrick & Nam, Kichan & Woo, Mina, 2017. "Improving travel decision support satisfaction with smart tourism technologies: A framework of tourist elaboration likelihood and self-efficacy," Technological Forecasting and Social Change, Elsevier, vol. 123(C), pages 330-341.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jobhdp:v:146:y:2018:i:c:p:1-13. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/obhdp .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.