IDEAS home Printed from https://ideas.repec.org/a/eee/jobhdp/v121y2013i1p1-12.html
   My bibliography  Save this article

Social exchange from the supervisor’s perspective: Employee trustworthiness as a predictor of interpersonal and informational justice

Author

Listed:
  • Zapata, Cindy P.
  • Olsen, Jesse E.
  • Martins, Luis L.

Abstract

Using social exchange theory, we argue that because supervisors tend to value employee trustworthiness, they will be more likely to adhere to interpersonal and informational justice rules with trustworthy employees. Given social exchange theory’s assumption that benefits are voluntary in nature, we propose that the benevolence and integrity facets of trustworthiness will be more likely to engender social exchange relationships than the ability facet. Specifically, we propose that employees seen as having high benevolence and integrity engender feelings of obligation and trust from their direct supervisors, increasing the likelihood that these supervisors will adhere to interpersonal and informational justice rules, which in turn influences employee perceptions of justice. We find partial support for our mediated model using a field sample.

Suggested Citation

  • Zapata, Cindy P. & Olsen, Jesse E. & Martins, Luis L., 2013. "Social exchange from the supervisor’s perspective: Employee trustworthiness as a predictor of interpersonal and informational justice," Organizational Behavior and Human Decision Processes, Elsevier, vol. 121(1), pages 1-12.
    • Handle: RePEc:eee:jobhdp:v:121:y:2013:i:1:p:1-12
    DOI: 10.1016/j.obhdp.2012.11.001
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0749597812001240
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.obhdp.2012.11.001?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    2. Tony Simons, 2002. "Behavioral Integrity: The Perceived Alignment Between Managers' Words and Deeds as a Research Focus," Organization Science, INFORMS, vol. 13(1), pages 18-35, February.
    3. Mayer, David M. & Kuenzi, Maribeth & Greenbaum, Rebecca & Bardes, Mary & Salvador, Rommel (Bombie), 2009. "How low does ethical leadership flow? Test of a trickle-down model," Organizational Behavior and Human Decision Processes, Elsevier, vol. 108(1), pages 1-13, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lai, Jia Yen & Staddon, Sam & Hamilton, Alistair, 2021. "Technical experts’ perspectives of justice-related norms: Lessons from everyday environmental practices in Indonesia," Land Use Policy, Elsevier, vol. 102(C).
    2. Colquitt, Jason A. & Zipay, Kate P. & Lynch, John W. & Outlaw, Ryan, 2018. "Bringing “The Beholder” center stage: On the propensity to perceive overall fairness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 148(C), pages 159-177.
    3. Koopman, Joel & Matta, Fadel K. & Scott, Brent A. & Conlon, Donald E., 2015. "Ingratiation and popularity as antecedents of justice: A social exchange and social capital perspective," Organizational Behavior and Human Decision Processes, Elsevier, vol. 131(C), pages 132-148.
    4. Agnieszka Bieńkowska & Katarzyna Walecka-Jankowska & Anna Zabłocka-Kluczka & Joanna Zimmer, 2018. "Influence of intra-organizational trust on organizational outcomes," Operations Research and Decisions, Wroclaw University of Science and Technology, Faculty of Management, vol. 28(4), pages 9-30.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shenjiang Mo & Junqi Shi, 2017. "Linking Ethical Leadership to Employee Burnout, Workplace Deviance and Performance: Testing the Mediating Roles of Trust in Leader and Surface Acting," Journal of Business Ethics, Springer, vol. 144(2), pages 293-303, August.
    2. David Prottas, 2013. "Relationships Among Employee Perception of Their Manager’s Behavioral Integrity, Moral Distress, and Employee Attitudes and Well-Being," Journal of Business Ethics, Springer, vol. 113(1), pages 51-60, March.
    3. Pablo Zoghbi-Manrique-de-Lara & Mercedes Viera-Armas, 2019. "Does Ethical Leadership Motivate Followers to Participate in Delivering Compassion?," Journal of Business Ethics, Springer, vol. 154(1), pages 195-210, January.
    4. Michael Palanski & James Avey & Napatsorn Jiraporn, 2014. "The Effects of Ethical Leadership and Abusive Supervision on Job Search Behaviors in the Turnover Process," Journal of Business Ethics, Springer, vol. 121(1), pages 135-146, April.
    5. Thomas Li-Ping Tang & Toto Sutarso & Mahfooz A. Ansari & Vivien K. G. Lim & Thompson S. H. Teo & Fernando Arias-Galicia & Ilya E. Garber & Randy Ki-Kwan Chiu & Brigitte Charles-Pauvers & Roberto Luna-, 2018. "Monetary Intelligence and Behavioral Economics: The Enron Effect—Love of Money, Corporate Ethical Values, Corruption Perceptions Index (CPI), and Dishonesty Across 31 Geopolitical Entities," Journal of Business Ethics, Springer, vol. 148(4), pages 919-937, April.
    6. Ahmad, Saima, 2018. "Can ethical leadership inhibit workplace bullying across East and West: Exploring cross-cultural interactional justice as a mediating mechanism," European Management Journal, Elsevier, vol. 36(2), pages 223-234.
    7. Raymond Loi & Long Lam & Ka Chan, 2012. "Coping with Job Insecurity: The Role of Procedural Justice, Ethical Leadership and Power Distance Orientation," Journal of Business Ethics, Springer, vol. 108(3), pages 361-372, July.
    8. Kennedy, Jessica A. & Schweitzer, Maurice E., 2018. "Building trust by tearing others down: When accusing others of unethical behavior engenders trust," Organizational Behavior and Human Decision Processes, Elsevier, vol. 149(C), pages 111-128.
    9. Elisaveta Sardžoska & Thomas Tang, 2012. "Work-Related Behavioral Intentions in Macedonia: Coping Strategies, Work Environment, Love of Money, Job Satisfaction, and Demographic Variables," Journal of Business Ethics, Springer, vol. 108(3), pages 373-391, July.
    10. Alan Lawton & Iliana Páez, 2015. "Developing a Framework for Ethical Leadership," Journal of Business Ethics, Springer, vol. 130(3), pages 639-649, September.
    11. Thomas Tang & Toto Sutarso, 2013. "Falling or Not Falling into Temptation? Multiple Faces of Temptation, Monetary Intelligence, and Unethical Intentions Across Gender," Journal of Business Ethics, Springer, vol. 116(3), pages 529-552, September.
    12. Nikolaus Franke & Peter Keinz & Katharina Klausberger, 2013. "“Does This Sound Like a Fair Deal?”: Antecedents and Consequences of Fairness Expectations in the Individual’s Decision to Participate in Firm Innovation," Organization Science, INFORMS, vol. 24(5), pages 1495-1516, October.
    13. Ziya Ete & Olga Epitropaki & Qin Zhou & Les Graham, 2022. "Leader and Organizational Behavioral Integrity and Follower Behavioral Outcomes: The Role of Identification Processes," Journal of Business Ethics, Springer, vol. 176(4), pages 741-760, April.
    14. Dan Chiaburu & Audrey Lim, 2008. "Manager Trustworthiness or Interactional Justice? Predicting Organizational Citizenship Behaviors," Journal of Business Ethics, Springer, vol. 83(3), pages 453-467, December.
    15. A.T. Wijesekera & R. Lalitha S. Fernando, 2018. "Ethical Leadership Measures for Public Service in Sri Lanka," International Business Research, Canadian Center of Science and Education, vol. 11(7), pages 106-119, July.
    16. Ozgur Demirtas & Sean T. Hannah & Kubilay Gok & Aykut Arslan & Nejat Capar, 2017. "The Moderated Influence of Ethical Leadership, Via Meaningful Work, on Followers’ Engagement, Organizational Identification, and Envy," Journal of Business Ethics, Springer, vol. 145(1), pages 183-199, September.
    17. Mehmet Ferhat Özbek & Mohammad Asif Yoldash & Thomas Li-Ping Tang, 2016. "Theory of Justice, OCB, and Individualism: Kyrgyz Citizens," Journal of Business Ethics, Springer, vol. 137(2), pages 365-382, August.
    18. Chenot, David & Boutakidis, Ioakim & Benton, Amy D., 2014. "Equity and fairness perceptions in the child welfare workforce," Children and Youth Services Review, Elsevier, vol. 44(C), pages 400-406.
    19. An-Chih Wang & Jack Ting-Ju Chiang & Wan-Ju Chou & Bor-Shiuan Cheng, 2017. "One definition, different manifestations: Investigating ethical leadership in the Chinese context," Asia Pacific Journal of Management, Springer, vol. 34(3), pages 505-535, September.
    20. Visschers, Vivianne H.M. & Siegrist, Michael, 2012. "Fair play in energy policy decisions: Procedural fairness, outcome fairness and acceptance of the decision to rebuild nuclear power plants," Energy Policy, Elsevier, vol. 46(C), pages 292-300.

    More about this item

    Keywords

    Organizational justice;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jobhdp:v:121:y:2013:i:1:p:1-12. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/obhdp .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.