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The medium is the message: Comparing paper-based and web-based course evaluation modalities

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  • Fogarty, Timothy J.
  • Jonas, Gregory A.
  • Parker, Larry M.

Abstract

An increasing number of universities have moved student evaluation of faculty and courses out of the classroom, where it had resided for many years, and onto the web. The increased efficiency of the web-based administrative modality of these instruments seems self-apparent. However, whether the measures obtained using the new modality are the same as the old modality is unclear. This paper compares the results of questionnaires administered on the web with those collected from the same students while they were in class. Data from 181 course offerings over seven terms at one university were utilized. Significantly lower evaluation scores for both the instructor and the course are produced when a web-based modality is used. In general, these results did not vary for courses at different levels of matriculation or at different levels of student participation. However, the magnitude of modality differences varied between highly rated and poorly rated courses. Implications for faculty evaluation are offered.

Suggested Citation

  • Fogarty, Timothy J. & Jonas, Gregory A. & Parker, Larry M., 2013. "The medium is the message: Comparing paper-based and web-based course evaluation modalities," Journal of Accounting Education, Elsevier, vol. 31(2), pages 177-193.
    • Handle: RePEc:eee:joaced:v:31:y:2013:i:2:p:177-193
    DOI: 10.1016/j.jaccedu.2013.03.002
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    References listed on IDEAS

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    1. Falk, Armin & Fischbacher, Urs, 2006. "A theory of reciprocity," Games and Economic Behavior, Elsevier, vol. 54(2), pages 293-315, February.
    2. Beverly A. Browne & Dennis O. Kaldenberg & William G. Browne & Daniel J. Brown, 1998. "Student as Customer: Factors Affecting Satisfaction and Assessments of Institutional Quality," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 8(3), pages 1-14, July.
    3. Albrecht, W. Steve & Hoopes, Jeff, 2009. "An empirical assessment of commercial web-based professor evaluation services," Journal of Accounting Education, Elsevier, vol. 27(3), pages 125-132.
    4. Julia Grant & Timothy Fogarty, 1998. "Faculty evaluation as a social dilemma: a game theoretic approach," Accounting Education, Taylor & Francis Journals, vol. 7(3), pages 225-248.
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    Cited by:

    1. Apostolou, Barbara & Dorminey, Jack W. & Hassell, John M. & Rebele, James E., 2015. "Accounting education literature review (2013–2014)," Journal of Accounting Education, Elsevier, vol. 33(2), pages 69-127.

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