A comparison of reliability between telephone and web-based surveys
Author
Abstract
Suggested Citation
Download full text from publisher
As the access to this document is restricted, you may want to search for a different version of it.
References listed on IDEAS
- A. Jolibert & P. Jourdan, 2005. "Marketing Research," Post-Print halshs-00095262, HAL.
- Yin Zhang, 2000. "Using the Internet for survey research: A case study," Journal of the American Society for Information Science, Association for Information Science & Technology, vol. 51(1), pages 57-68.
Citations
Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
Cited by:
- Casper Ferm, Lars-Erik & Thaichon, Park, 2021. "Customer pre-participatory social media drivers and their influence on attitudinal loyalty within the retail banking industry: A multi-group analysis utilizing social exchange theory," Journal of Retailing and Consumer Services, Elsevier, vol. 61(C).
- Magdalena Smyk & Joanna Tyrowicz & Lucas van der Velde, 2021.
"A Cautionary Note on the Reliability of the Online Survey Data: The Case of Wage Indicator,"
Sociological Methods & Research, , vol. 50(1), pages 429-464, February.
- Joanna Tyrowicz & Magdalena Smyk & Lucas van der Velde, 2018. "A cautionary note on the reliability of the online survey data - the case of Wage Indicator," GRAPE Working Papers 26, GRAPE Group for Research in Applied Economics.
- Joanna Tyrowicz & Magdalena Smyk & Lucas van der Velde, 2018. "A cautionary note on the reliability of the online survey data – the case of Wage Indicator," IAAEU Discussion Papers 201805, Institute of Labour Law and Industrial Relations in the European Union (IAAEU).
- Smyk, Magdalena & Tyrowicz, Joanna & van der Velde, Lucas, 2018. "A Cautionary Note on the Reliability of the Online Survey Data: The Case of Wage Indicator," IZA Discussion Papers 11503, Institute of Labor Economics (IZA).
- Bo-Hyun Seong & Chang-Yu Hong, 2021. "Moderating Effect of Demographic Variables by Analyzing the Motivation and Satisfaction of Visitors to the Former Presidential Vacation Villa: Case Study of Cheongnam-Dae, South Korea," Societies, MDPI, vol. 11(3), pages 1-15, August.
- Hung, Kam & Law, Rob, 2011. "An overview of Internet-based surveys in hospitality and tourism journals," Tourism Management, Elsevier, vol. 32(4), pages 717-724.
- Cauane Blumenberg & Aluísio J. D. Barros, 2018. "Response rate differences between web and alternative data collection methods for public health research: a systematic review of the literature," International Journal of Public Health, Springer;Swiss School of Public Health (SSPH+), vol. 63(6), pages 765-773, July.
- Samuel L. Perry, 2014. "Conservative Christians and Support for Transracial Adoption as an Alternative to Abortion," Social Science Quarterly, Southwestern Social Science Association, vol. 95(2), pages 380-392, June.
- Verhagen, T., 2008. "Investigating the impact of C2C electronic marketplace quality on trust," Serie Research Memoranda 0008, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
- Schoefer, Klaus & Wäppling, Anders & Heirati, Nima & Blut, Markus, 2019. "The moderating effect of cultural value orientations on behavioral responses to dissatisfactory service experiences," Journal of Retailing and Consumer Services, Elsevier, vol. 48(C), pages 247-256.
- Tachizawa, Elcio M. & Gimenez, Cristina, 2010. "Supply flexibility strategies in Spanish firms: Results from a survey," International Journal of Production Economics, Elsevier, vol. 124(1), pages 214-224, March.
- Nunkoo, Robin & Smith, Stephen L.J., 2013. "Political economy of tourism: Trust in government actors, political support, and their determinants," Tourism Management, Elsevier, vol. 36(C), pages 120-132.
- Raphaëlle Butori & Béatrice Parguel, 2010. "When students give biased responses to researchers: An exploration of traditional paper vs. computerized self-administration," Post-Print halshs-00636231, HAL.
- Bo-Hyun Seong & Chang-Yu Hong, 2022. "When It Comes to Screen Golf and Baseball, What Do Participants Think?," IJERPH, MDPI, vol. 19(20), pages 1-15, October.
- Smith, Scott M. & Roster, Catherine A. & Golden, Linda L. & Albaum, Gerald S., 2016. "A multi-group analysis of online survey respondent data quality: Comparing a regular USA consumer panel to MTurk samples," Journal of Business Research, Elsevier, vol. 69(8), pages 3139-3148.
- Daniel HOMOCIANU & Dinu AIRINEI, 2015. "Some Behavioral Considerations on the GPS4GEF Cloud-Based Generator of Evaluation Forms with Automatic Feedback and References to Interactive Support Content," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 19(3), pages 19-31.
- Antonio Dottore & Suleiman K. Kassicieh, 2017. "Predicting Future Technopreneurs Among Inventors," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 14(03), pages 1-24, June.
- Stefania Capecchi & Romina Gambacorta & Rosaria Simone & Domenico Piccolo, 2024. "Modelling cognitive response patterns to survey questions using the class of CUB models," Questioni di Economia e Finanza (Occasional Papers) 885, Bank of Italy, Economic Research and International Relations Area.
- Suzanne M. Leland & Dustin C. Read & Michael Wittry, 2015. "Analyzing the Perceived Benefits of LEED-Certified and Energy Star–Certified Buildings in the Realm of Local Economic Development," Economic Development Quarterly, , vol. 29(4), pages 363-375, November.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Barbara Cater, 2007. "Trust and Commitment in Professional Service Marketing Relationships in Business-to-Business Markets," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 5(4), pages 371-390.
- Aschemann, J. & Hamm, Ulrich, 2008. "Determinants of Choice Regarding Food with Nutrition and Health Claims," 2008 International Congress, August 26-29, 2008, Ghent, Belgium 44012, European Association of Agricultural Economists.
- Lu, Yiqing & Cranfield, John & Widowski, Tina, 2013. "Consumer Preference for Eggs from Enhanced Animal Welfare Production System: A Stated Choice Analysis," 2013 Annual Meeting, August 4-6, 2013, Washington, D.C. 150276, Agricultural and Applied Economics Association.
- Fregidou-Malama, Maria & Hyder, Akmal S., 2015. "Impact of culture on marketing of health services – Elekta in Brazil," International Business Review, Elsevier, vol. 24(3), pages 530-540.
- McMorrow Jake & Esfahani Mona Seyed, 2021. "An Exploration into People’s Perception and Intention on using Cryptocurrencies," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 12(2), pages 109-144, August.
- Abdul Talib, Salim & Hashim, Rahmat & Karuthan, Chinna & Kumar, Mukesh, 2012. "Malaysian Fine Dining Restaurants: Profiling Of Consumers’ Demographics And Dining-Out Behavior And Determination Of Purchasing Orientation Via Demographic Features," Journal of Global Business and Economics, Global Research Agency, vol. 5(1), pages 50-071, July.
- Kundu, Goutam Kumar & Mishra, Bidhu Bhusan, 2011. "Impact of reform and privatization on consumers: A case study of power sector reform in Orissa, India," Energy Policy, Elsevier, vol. 39(6), pages 3537-3549, June.
- Obadia, Claude & Vida, Irena, 2011. "Cross-border relationships and performance: Revisiting a complex linkage," Journal of Business Research, Elsevier, vol. 64(5), pages 467-475, May.
- Andreea Ciceo, 2012. "Exploring Audiences’ Behavior in the Theatre Land," Proceedings of FIKUSZ '12, in: Pál Michelberger (ed.),Proceedings of FIKUSZ '12, pages 29-36, Óbuda University, Keleti Faculty of Business and Management.
- Carsten Horn & Markus Rudolf, 2011. "Service quality in the private banking business," Financial Markets and Portfolio Management, Springer;Swiss Society for Financial Market Research, vol. 25(2), pages 173-195, June.
- Marc Fischer & Peter Leeflang & Peter Verhoef, 2010. "Drivers of peak sales for pharmaceutical brands," Quantitative Marketing and Economics (QME), Springer, vol. 8(4), pages 429-460, December.
- Erika Kulcsár, 2010. "Tourists Attitudes, Preferences And Opinions Regarding The Services Provided By Hotels Located In The Romanian Center Development Region," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
- Magali Jara, 2009. "« Retail Brand Equity: A PLS Approach," Post-Print halshs-00413604, HAL.
- Monica Maria Coros & Marius Emil Coros, 2010. "The Role Of Public Administration In City Branding The Case Of Cluj-Napoca," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
- Simona-Clara Barsan & Mihaela-Georgia Sima & Ancuta-Maria Puscas & Aurel-Gheorghe Setel, 2010. "Technology Audit - General And Practical Lines," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
- Erika KULCSÁR, 2011. "Opinions On The Improvement Of Domestic And International Promotion Of Tourist Offer From Saint George," Revista de turism - studii si cercetari in turism / Journal of tourism - studies and research in tourism, "Stefan cel Mare" University of Suceava, Romania, Faculty of Economics and Public Administration - Economy, Business Administration and Tourism Department., vol. 11(11), pages 28-34, December.
- Gerhard, J. van Wyk & Johan W. de Jager, 2010. "Franchisees` level of satisfaction with the franchise contract," E3 Journal of Business Management and Economics., E3 Journals, vol. 1(1), pages 010-017.
- Long-Chuan Lu & Chia-Ju Lu, 2010. "Moral Philosophy, Materialism, and Consumer Ethics: An Exploratory Study in Indonesia," Journal of Business Ethics, Springer, vol. 94(2), pages 193-210, June.
- Guillard, Valérie, 2009. "La tendance de certains consommateurs à tout garder," Economics Thesis from University Paris Dauphine, Paris Dauphine University, number 123456789/5480 edited by Pinson, Christian.
- Ovidiu Ioan Moisescu & Dung Anh Vu, 2010. "A Study Of The Relation Between Brand Loyalty And Consumer Involvement With Purchase Decision And Product Class," JOURNAL STUDIA UNIVERSITATIS BABES-BOLYAI NEGOTIA, Babes-Bolyai University, Faculty of Business.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:60:y:2007:i:7:p:758-764. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.