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Developing typologies of consumer motives for use of technologically based banking services

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  • Barczak, Gloria
  • Ellen, Pam Scholder
  • Pilling, Bruce K.

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  • Barczak, Gloria & Ellen, Pam Scholder & Pilling, Bruce K., 1997. "Developing typologies of consumer motives for use of technologically based banking services," Journal of Business Research, Elsevier, vol. 38(2), pages 131-139, February.
    • Handle: RePEc:eee:jbrese:v:38:y:1997:i:2:p:131-139
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    1. Gilly, Mary C & Zeithaml, Valarie A, 1985. "The Elderly Consumer and Adoption of Technologies," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 12(3), pages 353-347, December.
    2. Porter, Thomas C. & Swerdlow, Robert A. & Staples, William A., 1979. "Who uses bank debit cards?," Business Horizons, Elsevier, vol. 22(1), pages 75-83, February.
    3. Labay, Duncan G & Kinnear, Thomas C, 1981. "Exploring the Consumer Decision Process in the Adoption of Solar Energy Systems," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 8(3), pages 271-278, December.
    4. Ostlund, Lyman E, 1974. "Perceived Innovation Attributes as Predictors of Innovativeness," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 1(2), pages 23-29, Se.
    5. Furse, David H & Punj, Girish N & Stewart, David W, 1984. "A Typology of Individual Search Strategies among Purchasers of New Automobiles," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(4), pages 417-431, March.
    6. Hirschman, Elizabeth C, 1980. "Innovativeness, Novelty Seeking, and Consumer Creativity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 7(3), pages 283-295, December.
    7. Dickerson, Mary Dee & Gentry, James W, 1983. "Characteristics of Adopters and Non-Adopters of Home Computers," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(2), pages 225-235, September.
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    Cited by:

    1. Bettina Büchel & Heidi Armbruster, 2006. "Erfolgsfaktoren von Innovationsteams: Der Einfluss der übereinstimmenden Wahrnehmung zwischen Teammitgliedern und unternehmensinternen Stakeholdern," Schmalenbach Journal of Business Research, Springer, vol. 58(4), pages 506-524, June.
    2. Gartner, Simone & Nicholson, Alexander & Christou, Eleftherios, 2020. "Tourism marketing and distribution through social media: Assessing business economic performance," MPRA Paper 99194, University Library of Munich, Germany.
    3. Kwabena Frimpong & Obaid Al-Shuridah & Alan Wilson & Frederick Asafo-Adjei Sarpong, 2017. "Effect of inherent innovativeness and consumer readiness on attitudes to mobile banking," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 22(4), pages 187-201, December.
    4. Johnson, Catherine & McLaughlin, James, 2020. "Tourism branding and promotion: A critical approach," MPRA Paper 100706, University Library of Munich, Germany.
    5. Jeevarathnam P Govender, 2013. "The Adoption of Internet Banking in a Developing Economy," Journal of Economics and Behavioral Studies, AMH International, vol. 5(8), pages 496-504.
    6. Chatzigeorgiou, Chryssoula & Christou, Evangelos, 2019. "Social media in tourism marketing: Travellers’ attitudes and encounters," MPRA Paper 98793, University Library of Munich, Germany.
    7. Gill, Liz & Cassia, Fabio & Cameron, Ian D. & Kurrle, Susan & Lord, Stephen & Fairhall, Nicola & Lockwood, Keri & Langron, Colleen, 2014. "Exploring client adherence factors related to clinical outcomes," Australasian marketing journal, Elsevier, vol. 22(3), pages 197-204.
    8. Chatzigeorgiou, Chryssoula & Christou, Evangelos, 2019. "Social media in tourism marketing: Travellers’ attitudes and encounters," EconStor Conference Papers 215794, ZBW - Leibniz Information Centre for Economics.
    9. Harrison, Robert L., 2013. "Using mixed methods designs in the Journal of Business Research, 1990–2010," Journal of Business Research, Elsevier, vol. 66(11), pages 2153-2162.
    10. Mirza Hassan Hosseini & Mohsen Delaviz & Hamed Derakhshide & Mojtaba Delaviz, 2016. "Factors Affecting Consumer Resistance to Innovation in Mobile Phone Industry," International Journal of Asian Social Science, Asian Economic and Social Society, vol. 6(9), pages 497-509, September.
    11. Hervé Bregeard, 2002. "Nouvelles technologies et servuctions: le choix par les clients du mode d'obtention d'une prestation," Working paper serie RMT - Grenoble Ecole de Management hal-00461622, HAL.
    12. Page, Kelly L. & Uncles, Mark D., 2014. "The complexity of surveying web participation," Journal of Business Research, Elsevier, vol. 67(11), pages 2356-2367.
    13. Martinez Guerrero, Mario & Ortega Egea, Jose Manuel & Roman Gonzalez, Maria Victoria, 2007. "Application of the latent class regression methodology to the analysis of Internet use for banking transactions in the European Union," Journal of Business Research, Elsevier, vol. 60(2), pages 137-145, February.
    14. Z Liao & W K Wong, 2008. "The determinants of customer interactions with internet-enabled e-banking services," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(9), pages 1201-1210, September.
    15. Dennis Campbell & Frances Frei, 2010. "Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel," Management Science, INFORMS, vol. 56(1), pages 4-24, January.
    16. Hervé Bregeard, 2002. "Nouvelles technologies et servuctions: le choix par les clients du mode d'obtention d'une prestation," Working Papers hal-00461622, HAL.
    17. Longman, John & Williams, Timothy, 2020. "Tourism destination branding through advertising strategies," MPRA Paper 99367, University Library of Munich, Germany.
    18. Chatzigeorgiou, Chryssoula & Christou, Evangelos, 2020. "Adoption of social media as distribution channels in tourism marketing: A qualitative analysis of consumers’ experiences," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 6(1), pages 25-32.
    19. Reguera-Alvarado, Nuria & Blanco-Oliver, Antonio & Martín-Ruiz, David, 2016. "Testing the predictive power of PLS through cross-validation in banking," Journal of Business Research, Elsevier, vol. 69(10), pages 4685-4693.

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