IDEAS home Printed from https://ideas.repec.org/a/eee/jomega/v23y1995i6p587-605.html
   My bibliography  Save this article

The effects of self-efficacy on computer usage

Author

Listed:
  • Igbaria, M.
  • Iivari, J.

Abstract

This paper examines the effect of self-efficacy, belief in one's capabilities of using a computer in the accomplishment of specific tasks, on computer usage. It introduces an extended technology acceptance model (TAM) that explicitly incorporates self-efficacy and its determinants (experience and organizational support) as factors affecting computer anxiety, perceived ease of use, perceived usefulness and the use of computer technology. A survey of 450 microcomputer users in Finland found strong support for the conceptual model. In accordance with TAM, perceived usefulness had a strong direct effect on usage, while perceived ease of use had indirect effect on usage through perceived usefulness. Self-efficacy had both direct and indirect effects on usage, demonstrating its importance in the decision to use computer technology. It also had a strong direct effect on perceived ease of use, but only an indirect effect on perceived usefulness through perceived ease of use. Computer experience was found to have a strong positive direct effect on self-efficacy, perceived ease of use, perceived usefulness and usage. Organizational support and computer anxiety had only indirect effects on usage, mainly through perceived usefulness. Implications of these findings are discussed for researchers and practitioners.

Suggested Citation

  • Igbaria, M. & Iivari, J., 1995. "The effects of self-efficacy on computer usage," Omega, Elsevier, vol. 23(6), pages 587-605, December.
    • Handle: RePEc:eee:jomega:v:23:y:1995:i:6:p:587-605
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/0305-0483(95)00035-6
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Daniel Robey & Richard L. Zeller, 1978. "Factors Affecting the Success and Failure of an Information System for Product Quality," Interfaces, INFORMS, vol. 8(2), pages 70-75, February.
    2. Kieran Mathieson, 1991. "Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior," Information Systems Research, INFORMS, vol. 2(3), pages 173-191, September.
    3. Detmar W. Straub, 1994. "The Effect of Culture on IT Diffusion: E-Mail and FAX in Japan and the U.S," Information Systems Research, INFORMS, vol. 5(1), pages 23-47, March.
    4. Robert W. Zmud, 1979. "Individual Differences and MIS Success: A Review of the Empirical Literature," Management Science, INFORMS, vol. 25(10), pages 966-979, October.
    5. Foley Curley, Kathleen, 1984. "Are there any real benefits from office automation?," Business Horizons, Elsevier, vol. 27(4), pages 37-42.
    6. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    7. Labay, Duncan G & Kinnear, Thomas C, 1981. "Exploring the Consumer Decision Process in the Adoption of Solar Energy Systems," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 8(3), pages 271-278, December.
    8. Igbaria, M, 1990. "End-user computing effectiveness: A structural equation model," Omega, Elsevier, vol. 18(6), pages 637-652.
    9. Yair Aharoni & Richard M. Burton, 1994. "Is Management Science International: In Search of Universal Rules," Management Science, INFORMS, vol. 40(1), pages 1-3, January.
    10. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    11. Geert Hofstede, 1994. "Management Scientists Are Human," Management Science, INFORMS, vol. 40(1), pages 4-13, January.
    12. Ran Lachman & Albert Nedd & Bob Hinings, 1994. "Analyzing Cross-National Management and Organizations: A Theoretical Framework," Management Science, INFORMS, vol. 40(1), pages 40-55, January.
    13. Philip M. Rosenzweig, 1994. "When Can Management Science Research Be Generalized Internationally?," Management Science, INFORMS, vol. 40(1), pages 28-39, January.
    14. Blair, Edward & Burton, Scot, 1987. "Cognitive Processes Used by Survey Respondents to Answer Behavioral Frequency Questions," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 14(2), pages 280-288, September.
    15. Hirschman, Elizabeth C, 1980. "Innovativeness, Novelty Seeking, and Consumer Creativity," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 7(3), pages 283-295, December.
    16. Igbaria, M, 1993. "User acceptance of microcomputer technology: An empirical test," Omega, Elsevier, vol. 21(1), pages 73-90, January.
    17. Dickerson, Mary Dee & Gentry, James W, 1983. "Characteristics of Adopters and Non-Adopters of Home Computers," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 10(2), pages 225-235, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Frambach, Ruud T. & Schillewaert, Niels, 2002. "Organizational innovation adoption: a multi-level framework of determinants and opportunities for future research," Journal of Business Research, Elsevier, vol. 55(2), pages 163-176, February.
    2. Yang, Kiseol, 2012. "Consumer technology traits in determining mobile shopping adoption: An application of the extended theory of planned behavior," Journal of Retailing and Consumer Services, Elsevier, vol. 19(5), pages 484-491.
    3. Kaba, Bangaly & Osei-Bryson, Kweku-Muata, 2013. "Examining influence of national culture on individuals’ attitude and use of information and communication technology: Assessment of moderating effect of culture through cross countries study," International Journal of Information Management, Elsevier, vol. 33(3), pages 441-452.
    4. Müller-Seitz, Gordon & Dautzenberg, Kirsti & Creusen, Utho & Stromereder, Christine, 2009. "Customer acceptance of RFID technology: Evidence from the German electronic retail sector," Journal of Retailing and Consumer Services, Elsevier, vol. 16(1), pages 31-39.
    5. Funmilola Omotayo & Oluwatobi Dahunsi, 2015. "Factors Affecting Adoption of Point of Sale Terminals by Business Organisations in Nigeria," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(10), pages 115-137, October.
    6. Viswanath Venkatesh, 2000. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, INFORMS, vol. 11(4), pages 342-365, December.
    7. Gao, Tao (Tony) & Rohm, Andrew J. & Sultan, Fareena & Pagani, Margherita, 2013. "Consumers un-tethered: A three-market empirical study of consumers' mobile marketing acceptance," Journal of Business Research, Elsevier, vol. 66(12), pages 2536-2544.
    8. van Hoesel, C.P.M. & Goossens, J.H.M. & Kroon, L.G., 2001. "A branch-and-cut approach for solving line planning problems," Research Memorandum 016, Maastricht University, Maastricht Research School of Economics of Technology and Organization (METEOR).
    9. Donglin Han & Huiying (Cynthia) Hou & Hao Wu & Joseph H. K. Lai, 2021. "Modelling Tourists’ Acceptance of Hotel Experience-Enhancement Smart Technologies," Sustainability, MDPI, vol. 13(8), pages 1-19, April.
    10. Nripendra P. Rana & Yogesh K. Dwivedi & Banita Lal & Michael D. Williams & Marc Clement, 2017. "Citizens’ adoption of an electronic government system: towards a unified view," Information Systems Frontiers, Springer, vol. 19(3), pages 549-568, June.
    11. Kathrin Dudenhöffer, 2013. "Why electric vehicles failed," Metrika: International Journal for Theoretical and Applied Statistics, Springer, vol. 24(2), pages 95-124, July.
    12. Saghafi, Fatemeh & Noorzad Moghaddam, Ehsan & Aslani, Alireza, 2017. "Examining effective factors in initial acceptance of high-tech localized technologies: Xamin, Iranian localized operating system," Technological Forecasting and Social Change, Elsevier, vol. 122(C), pages 275-288.
    13. repec:dau:papers:123456789/13000 is not listed on IDEAS
    14. Hamed Taherdoost, 2019. "Importance of Technology Acceptance Assessment for Successful Implementation and Development of New Technologies," Post-Print hal-02557395, HAL.
    15. Christopher R. Plouffe & John S. Hulland & Mark Vandenbosch, 2001. "Research Report: Richness Versus Parsimony in Modeling Technology Adoption Decisions—Understanding Merchant Adoption of a Smart Card-Based Payment System," Information Systems Research, INFORMS, vol. 12(2), pages 208-222, June.
    16. Hamed Taherdoost, 2021. "Importance of Technology Acceptance Assessment for Successful Implementation and Development of New Technologies," Post-Print hal-03741844, HAL.
    17. repec:dau:papers:123456789/13613 is not listed on IDEAS
    18. Barbara L. Marcolin & Deborah R. Compeau & Malcolm C. Munro & Sid L. Huff, 2000. "Assessing User Competence: Conceptualization and Measurement," Information Systems Research, INFORMS, vol. 11(1), pages 37-60, March.
    19. Rohit Aggarwal & David Kryscynski & Vishal Midha & Harpreet Singh, 2015. "Early to Adopt and Early to Discontinue: The Impact of Self-Perceived and Actual IT Knowledge on Technology Use Behaviors of End Users," Information Systems Research, INFORMS, vol. 26(1), pages 127-144, March.
    20. Yogesh K. Dwivedi & Nripendra P. Rana & Anand Jeyaraj & Marc Clement & Michael D. Williams, 2019. "Re-examining the Unified Theory of Acceptance and Use of Technology (UTAUT): Towards a Revised Theoretical Model," Information Systems Frontiers, Springer, vol. 21(3), pages 719-734, June.
    21. Agarwal, Reeti & Rastogi, Sanjay & Mehrotra, Ankit, 2009. "Customers’ perspectives regarding e-banking in an emerging economy," Journal of Retailing and Consumer Services, Elsevier, vol. 16(5), pages 340-351.
    22. Rajiv Sabherwal & Anand Jeyaraj & Charles Chowa, 2006. "Information System Success: Individual and Organizational Determinants," Management Science, INFORMS, vol. 52(12), pages 1849-1864, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jomega:v:23:y:1995:i:6:p:587-605. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/375/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.