IDEAS home Printed from https://ideas.repec.org/a/eee/jbrese/v138y2022icp335-346.html
   My bibliography  Save this article

In governments we trust: A two-country Brexit field experiment on perceived uncertainty as mediator for consumer decisions

Author

Listed:
  • Braun, Erik
  • Zenker, Sebastian

Abstract

For several years, the Brexit has been an ongoing political crisis with high uncertainty that nonetheless affects us in many ways. Until now, the academic debate has mainly emphasized the political, economic and legal consequences, while disregarding the social-psychological effects of the crisis. This article examined the relationships between trust in UK and EU government and perceived uncertainty, and how these relationships affected consumers’ choices (i.e., travelling decisions). We assessed these relationships in a two-country Brexit field experiment (UK and Germany; N = 1,228) confirming moderation by country differences, where trust in one’s own government has a weaker impact. In turn, the soft and hard Brexit scenarios moderated these country differences: for the British sample, the effect of trust in the EU government is stronger for a hard Brexit, while Germans showed a reversed and counterintuitive structure for trust in the UK government.

Suggested Citation

  • Braun, Erik & Zenker, Sebastian, 2022. "In governments we trust: A two-country Brexit field experiment on perceived uncertainty as mediator for consumer decisions," Journal of Business Research, Elsevier, vol. 138(C), pages 335-346.
  • Handle: RePEc:eee:jbrese:v:138:y:2022:i:c:p:335-346
    DOI: 10.1016/j.jbusres.2021.09.014
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0148296321006585
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.jbusres.2021.09.014?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Jesse W. Campbell & Tobin Im, 2015. "Identification and Trust in Public Organizations: A communicative approach," Public Management Review, Taylor & Francis Journals, vol. 17(8), pages 1065-1084, September.
    2. Franziska Sohns & Dariusz Wójcik, 2020. "The impact of Brexit on London’s entrepreneurial ecosystem: The case of the FinTech industry," Environment and Planning A, , vol. 52(8), pages 1539-1559, November.
    3. DeConinck, James B., 2010. "The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees' level of trust," Journal of Business Research, Elsevier, vol. 63(12), pages 1349-1355, December.
    4. Wen Chen & Bart Los & Philip McCann & Raquel Ortega‐Argilés & Mark Thissen & Frank van Oort, 2018. "The continental divide? Economic exposure to Brexit in regions and countries on both sides of The Channel," Papers in Regional Science, Wiley Blackwell, vol. 97(1), pages 25-54, March.
    5. Gupta, Shashwat & Foroudi, Mohammad M. & Väätänen, Juha & Gupta, Suraksha & Tiu Wright, Len, 2020. "Nations as brands: Cinema's place in the branding role," Journal of Business Research, Elsevier, vol. 116(C), pages 721-733.
    6. Allen, Mathew R. & George, Bradley A. & Davis, James H., 2018. "A model for the role of trust in firm level performance: The case of family businesses," Journal of Business Research, Elsevier, vol. 84(C), pages 34-45.
    7. Ritchie, Brent W. & Jiang, Yawei, 2019. "A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management," Annals of Tourism Research, Elsevier, vol. 79(C).
    8. Li, Xiao, 2020. "The impact of economic policy uncertainty on insider trades: A cross-country analysis," Journal of Business Research, Elsevier, vol. 119(C), pages 41-57.
    9. Zuo, Bing & Gursoy, Dogan & Wall, Geoffrey, 2017. "Residents’ support for red tourism in China: The moderating effect of central government," Annals of Tourism Research, Elsevier, vol. 64(C), pages 51-63.
    10. Kock, Florian & Josiassen, Alexander & Assaf, A. George, 2016. "Advancing destination image: The destination content model," Annals of Tourism Research, Elsevier, vol. 61(C), pages 28-44.
    11. Singh, Jaywant & Crisafulli, Benedetta & Quamina, La Toya & Xue, Melanie Tao, 2020. "‘To trust or not to trust’: The impact of social media influencers on the reputation of corporate brands in crisis," Journal of Business Research, Elsevier, vol. 119(C), pages 464-480.
    12. Kroeger, Frens, 2015. "The development, escalation and collapse of system trust: From the financial crisis to society at large," European Management Journal, Elsevier, vol. 33(6), pages 431-437.
    13. Yung, Kenneth & Root, Andrew, 2019. "Policy uncertainty and earnings management: International evidence," Journal of Business Research, Elsevier, vol. 100(C), pages 255-267.
    14. Rosseel, Yves, 2012. "lavaan: An R Package for Structural Equation Modeling," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 48(i02).
    15. Quintal, Vanessa Ann & Lee, Julie Anne & Soutar, Geoffrey N., 2010. "Risk, uncertainty and the theory of planned behavior: A tourism example," Tourism Management, Elsevier, vol. 31(6), pages 797-805.
    16. Chabot, Miia & Bertrand, Jean-Louis & Thorez, Eric, 2019. "Resilience of United Kingdom financial institutions to major uncertainty: A network analysis related to the Credit Default Swaps market," Journal of Business Research, Elsevier, vol. 101(C), pages 70-82.
    17. Steenkamp, Jan-Benedict E M & Baumgartner, Hans, 1998. "Assessing Measurement Invariance in Cross-National Consumer Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 25(1), pages 78-90, June.
    18. Huang, Liyuan & Gursoy, Dogan & Xu, Honggang, 2014. "Impact of personality traits and involvement on prior knowledge," Annals of Tourism Research, Elsevier, vol. 48(C), pages 42-57.
    19. Avraham, Eli, 2015. "Destination image repair during crisis: Attracting tourism during the Arab Spring uprisings," Tourism Management, Elsevier, vol. 47(C), pages 224-232.
    20. Frédéric Dobruszkes, 2019. "Air services at risk: The threat of a hard Brexit at the airport level," ULB Institutional Repository 2013/280924, ULB -- Universite Libre de Bruxelles.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Karl, Marion & Kock, Florian & Ritchie, Brent W. & Gauss, Jana, 2021. "Affective forecasting and travel decision-making: An investigation in times of a pandemic," Annals of Tourism Research, Elsevier, vol. 87(C).
    2. Carlos Miguel Lemos & Ross Joseph Gore & Ivan Puga-Gonzalez & F LeRon Shults, 2019. "Dimensionality and factorial invariance of religiosity among Christians and the religiously unaffiliated: A cross-cultural analysis based on the International Social Survey Programme," PLOS ONE, Public Library of Science, vol. 14(5), pages 1-36, May.
    3. Feng Xu & Wenxia Niu & Shuaishuai Li & Yuli Bai, 2020. "The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis," SAGE Open, , vol. 10(2), pages 21582440209, May.
    4. Yang, Elaine Chiao Ling & Khoo-Lattimore, Catheryn & Arcodia, Charles, 2017. "A systematic literature review of risk and gender research in tourism," Tourism Management, Elsevier, vol. 58(C), pages 89-100.
    5. Cambra-Fierro, Jesús & Fuentes-Blasco, María & Gao, Lily Xuehui & Melero-Polo, Iguácel & Trifu, Andreea, 2022. "The influence of communication in destination imagery during COVID-19," Journal of Retailing and Consumer Services, Elsevier, vol. 64(C).
    6. Mohd Azhar & Ruksar Ali & Sheeba Hamid & Mohd Junaid Akhtar & Mohd Nayyer Rahman, 2022. "Demystifying the effect of social media eWOM on revisit intention post-COVID-19: an extension of theory of planned behavior," Future Business Journal, Springer, vol. 8(1), pages 1-16, December.
    7. Shengxiang She & Yunzhang Tian & Lin Lu & Iveta Eimontaite & Ting Xie & Yan Sun, 2019. "An Exploration of Hiking Risk Perception: Dimensions and Antecedent Factors," IJERPH, MDPI, vol. 16(11), pages 1-14, June.
    8. André Pirralha & Wiebke Weber, 2020. "Correction for measurement error in invariance testing: An illustration using SQP," PLOS ONE, Public Library of Science, vol. 15(10), pages 1-18, October.
    9. Yaël Drunen & Bram Spruyt & Filip Droogenbroeck, 2021. "The Salience of Perceived Societal Conflict in Europe: A 27 Country Study on the Development of a Measure for Generalized Conflict Thinking," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 158(2), pages 595-635, December.
    10. Molinillo, Sebastian & Liébana-Cabanillas, Francisco & Anaya-Sánchez, Rafael & Buhalis, Dimitrios, 2018. "DMO online platforms: Image and intention to visit," Tourism Management, Elsevier, vol. 65(C), pages 116-130.
    11. Ralf Buckley & Mary-Ann Cooper, 2021. "Assortative Matching of Tourists and Destinations: Agents or Algorithms?," Sustainability, MDPI, vol. 13(4), pages 1-10, February.
    12. Ingmar Leijen & Hester van Herk, 2021. "Health and Culture: The Association between Healthcare Preferences for Non-Acute Conditions, Human Values and Social Norms," IJERPH, MDPI, vol. 18(23), pages 1-15, December.
    13. Büchi, Moritz, 2016. "Measurement invariance in comparative Internet use research," MediArXiv 42h39, Center for Open Science.
    14. Daniel L. Oberski, 2016. "A Review of Latent Variable Modeling With R," Journal of Educational and Behavioral Statistics, , vol. 41(2), pages 226-233, April.
    15. Reddy, Maharaj Vijay & Boyd, Stephen W. & Nica, Mirela, 2020. "Towards a post-conflict tourism recovery framework," Annals of Tourism Research, Elsevier, vol. 84(C).
    16. Claudia Marino & C. M. Hirst & C. Murray & A. Vieno & Marcantonio M. Spada, 2018. "Positive Mental Health as a Predictor of Problematic Internet and Facebook Use in Adolescents and Young Adults," Journal of Happiness Studies, Springer, vol. 19(7), pages 2009-2022, October.
    17. Suellen Tapsall & Geoffrey N Soutar & Wendy A Elliott & Tim Mazzarol & Jennifer Holland, 2022. "COVID-19’s impact on the perceived risk of ocean cruising: A best-worst scaling study of Australian consumers," Tourism Economics, , vol. 28(1), pages 248-271, February.
    18. Holendro Singh Chungkham & Michael Ingre & Robert Karasek & Hugo Westerlund & Töres Theorell, 2013. "Factor Structure and Longitudinal Measurement Invariance of the Demand Control Support Model: An Evidence from the Swedish Longitudinal Occupational Survey of Health (SLOSH)," PLOS ONE, Public Library of Science, vol. 8(8), pages 1-11, August.
    19. Nikolaos Satsios & Kostas Karamanis & Aikaterini Galanou & Ioannis Sotiropoulos, 2020. "The Saving Behaviour of Pomaks in Bulgaria: A Path Analysis Approach," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 3, pages 105-120.
    20. Ellen Matthies & Theresa de Paula Sieverding & Lukas Engel & Anke Blöbaum, 2023. "Simple and Smart: Investigating Two Heuristics That Guide the Intention to Engage in Different Climate-Change-Mitigation Behaviors," Sustainability, MDPI, vol. 15(9), pages 1-27, April.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jbrese:v:138:y:2022:i:c:p:335-346. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/jbusres .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.