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Holistic view of safety culture in aircraft ground handling: Integrating qualitative and quantitative methods with data triangulation

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  • Musa, Muhafiza
  • Isha, Ahmad Shahrul Nizam

Abstract

The complexity in aircraft ground handling operations has led this study to conduct a holistic assessment on the ground handling safety culture, with the purpose of preventing accidents at the workplace. This study adopts the multiple perspective assessment model that allows the integration of two mixed methods designed with data triangulation. The qualitative results generated seven themes and eight themes respectively, in which were later generalized and developed for quantitative instrument. The quantitative results showed the industry's safety culture performance and its influence on the safety performance outcome constructs. This study is expected to contribute towards the development of safety culture evaluation for this industry and becomes a stakeholder's indicator to improve safety and health standards.

Suggested Citation

  • Musa, Muhafiza & Isha, Ahmad Shahrul Nizam, 2021. "Holistic view of safety culture in aircraft ground handling: Integrating qualitative and quantitative methods with data triangulation," Journal of Air Transport Management, Elsevier, vol. 92(C).
    • Handle: RePEc:eee:jaitra:v:92:y:2021:i:c:s0969699721000028
    DOI: 10.1016/j.jairtraman.2021.102019
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    References listed on IDEAS

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    1. Gill, Gurjeet K & Shergill, Gurvinder S, 2004. "Perceptions of safety management and safety culture in the aviation industry in New Zealand," Journal of Air Transport Management, Elsevier, vol. 10(4), pages 231-237.
    2. Schulte, P.A. & Stephenson, C.M. & Okun, A.H. & Palassis, J. & Biddle, E., 2005. "Integrating occupational safety and health information into vocational and technical education and other workforce preparation programs," American Journal of Public Health, American Public Health Association, vol. 95(3), pages 404-411.
    3. Lee, Seungyoung & Kim, Jin Ki, 2018. "Factors contributing to the risk of airline pilot fatigue," Journal of Air Transport Management, Elsevier, vol. 67(C), pages 197-207.
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