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Safety climate of a commercial airline: A cross-sectional comparison of four occupational groups

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  • Gao, Yi
  • Bruce, Peter J.
  • Rajendran, Natalia

Abstract

This study aimed to assess the safety climate of a major commercial airline from the Asia–Pacific region using a self-developed online survey instrument. Besides getting an holistic view of the safety culture of the company at the time of the survey, separate analyses were conducted among different occupational groups and within each group to test if occupations and employment experience had any effect on employees' perception of safety climate. The results of the analyses suggested that the overall safety climate of the airline was generally robust across different occupations. Statistical analysis demonstrated that effect of employment history was significant across different occupations. Variance in safety climate among the different occupational groups was also identified in the analysis, indicating the possible existence of sub-cultures within each group. In addition to providing a “snapshot†of the safety culture of the subject airline, this study has the potential of being used as a safety culture analysis template, with certain customizations, by other airlines/organizations.

Suggested Citation

  • Gao, Yi & Bruce, Peter J. & Rajendran, Natalia, 2015. "Safety climate of a commercial airline: A cross-sectional comparison of four occupational groups," Journal of Air Transport Management, Elsevier, vol. 47(C), pages 162-171.
    • Handle: RePEc:eee:jaitra:v:47:y:2015:i:c:p:162-171
    DOI: 10.1016/j.jairtraman.2015.05.010
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    References listed on IDEAS

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    1. Gill, Gurjeet K & Shergill, Gurvinder S, 2004. "Perceptions of safety management and safety culture in the aviation industry in New Zealand," Journal of Air Transport Management, Elsevier, vol. 10(4), pages 231-237.
    2. Gao, Yi & Bruce, Peter J. & Newman, David G. & Zhang, Chrystal B., 2013. "Safety climate of commercial pilots: The effect of pilot ranks and employment experiences," Journal of Air Transport Management, Elsevier, vol. 30(C), pages 17-24.
    3. Henry Kaiser, 1970. "A second generation little jiffy," Psychometrika, Springer;The Psychometric Society, vol. 35(4), pages 401-415, December.
    4. Kao, Li-Hua & Stewart, Margaret & Lee, Kai-Hui, 2009. "Using structural equation modeling to predict cabin safety outcomes among Taiwanese airlines," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 45(2), pages 357-365, March.
    5. Henry Kaiser, 1974. "An index of factorial simplicity," Psychometrika, Springer;The Psychometric Society, vol. 39(1), pages 31-36, March.
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    Cited by:

    1. Byrnes, Kenneth P. & Rhoades, Dawna L. & Williams, Michael J. & Arnaud, Anke U. & Schneider, Andrew H., 2022. "The effect of a safety crisis on safety culture and safety climate: The resilience of a flight training organization during COVID-19," Transport Policy, Elsevier, vol. 117(C), pages 181-191.
    2. Vatankhah, Sanaz, 2021. "Dose safety motivation mediate the effect of psychological contract of safety on flight attendants' safety performance outcomes?: A social exchange perspective," Journal of Air Transport Management, Elsevier, vol. 90(C).

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