IDEAS home Printed from https://ideas.repec.org/a/eee/jaitra/v76y2019icp1-9.html
   My bibliography  Save this article

Effects of work shifts on fatigue levels of air traffic controllers

Author

Listed:
  • Chang, Yu-Hern
  • Yang, Hui-Hua
  • Hsu, Wan-Jou

Abstract

Fatigue is one of the most important issues since it is considered to be a potential risk factor for human error. Most research related to human fatigue in the aviation industry targets pilots, yet air traffic controllers also experience elevated levels of fatigue that affects aviation safety. Despite this, fatigue is often ignored in literature, as it is a mental and physical status that is difficult to measure. The International Civil Aviation Organization (ICAO) announced the concept of the Fatigue Risk Management System (FRMS) in Annex 6 in 2011, which provides suggestions to reduce aircrew fatigue. In 2016, the Civil Air Navigation Services Organization (CANSO), ICAO, and the International Federation of Air Traffic Controllers' Associations (IFATCA) published the Fatigue Management Guide for Air Traffic Service Providers and for the first time proposed recommendations for air traffic controllers (ATCs) to address this issue. Based on the management guide, this research used the Samn-Perelli fatigue scale to measure air traffic controllers' fatigue levels in an international aerodrome control tower in Taiwan. The results indicated that there were significant differences between day/night shifts, time periods (shift start time, before break time, after break time, and shift end time), and various work schedules. The results also revealed the importance of the timing of the breaks and time on task when arranging work schedules. This research contributes to aviation safety by investigating ATCs' fatigue levels in current work shifts, thereby helping related units to improve and adjust shift schedules in order to reduce the risks related to fatigue.

Suggested Citation

  • Chang, Yu-Hern & Yang, Hui-Hua & Hsu, Wan-Jou, 2019. "Effects of work shifts on fatigue levels of air traffic controllers," Journal of Air Transport Management, Elsevier, vol. 76(C), pages 1-9.
    • Handle: RePEc:eee:jaitra:v:76:y:2019:i:c:p:1-9
    DOI: 10.1016/j.jairtraman.2019.01.013
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0969699717305525
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.jairtraman.2019.01.013?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yen, Jin-Ru & Hsu, Chiung-Chi & Yang, Hsuan & Ho, Hero, 2009. "An investigation of fatigue issues on different flight operations," Journal of Air Transport Management, Elsevier, vol. 15(5), pages 236-240.
    2. Banks, Joy O. & Avers, Katrina E. & Nesthus, Thomas E. & Hauck, Erica L., 2012. "A comparative study of international flight attendant fatigue regulations and collective bargaining agreements," Journal of Air Transport Management, Elsevier, vol. 19(C), pages 21-24.
    3. Yen, Jin-Ru & Hsu, Chiung-Chi & Ho, Hero & Lin, Fong-Fu & Yu, Shih-Hsiang, 2005. "Identifying flight fatigue factors: An econometric modeling approach," Journal of Air Transport Management, Elsevier, vol. 11(6), pages 408-416.
    4. Jou, Rong-Chang & Kuo, Chung-Wei & Tang, Mei-Ling, 2013. "A study of job stress and turnover tendency among air traffic controllers: The mediating effects of job satisfaction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 57(C), pages 95-104.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Xu, Shuling & Hall, Nicholas G., 2021. "Fatigue, personnel scheduling and operations: Review and research opportunities," European Journal of Operational Research, Elsevier, vol. 295(3), pages 807-822.
    2. Chandra, Aitichya & Choubey, Nipun & Verma, Ashish & Sooraj, K.P., 2024. "Quasi-stochastic optimization model for time-based arrival scheduling considering Standard Terminal Arrival (STAR) track time and a new delay-conflict relationship," Journal of Air Transport Management, Elsevier, vol. 115(C).
    3. Michela Terenzi & Orlando Ricciardi & Francesco Di Nocera, 2022. "Rostering in Air Traffic Control: A Narrative Review," IJERPH, MDPI, vol. 19(8), pages 1-16, April.
    4. Ann Marie Dale & Diane S. Rohlman & Lisa Hayibor & Bradley A. Evanoff, 2021. "Work Organization Factors Associated with Health and Work Outcomes among Apprentice Construction Workers: Comparison between the Residential and Commercial Sectors," IJERPH, MDPI, vol. 18(17), pages 1-13, August.
    5. Pavlović, Goran & Jovanović, Radosav & Stanojević, Milan, 2023. "Rostering of air traffic controllers – current practices in Europe, key performance trade-offs and future opportunities," Journal of Air Transport Management, Elsevier, vol. 113(C).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lee, Seungyoung & Kim, Jin Ki, 2018. "Factors contributing to the risk of airline pilot fatigue," Journal of Air Transport Management, Elsevier, vol. 67(C), pages 197-207.
    2. Mustafa Kemal Yilmaz & Gozde Erbudak & Sema Gunduz, 2022. "An exploration of the causes and effects of flight attendant fatigue in Turkish aviation," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(5), pages 01-17, July.
    3. Susana Rodrigues & Joana S. Paiva & Duarte Dias & Marta Aleixo & Rui Manuel Filipe & João Paulo S. Cunha, 2018. "Cognitive Impact and Psychophysiological Effects of Stress Using a Biomonitoring Platform," IJERPH, MDPI, vol. 15(6), pages 1-14, May.
    4. Tungtakanpoung, Monrudee & Wyatt, Mark, 2013. "Spirituality and cultural values in the reported cognitions of female cabin attendants on Thai Airways," Journal of Air Transport Management, Elsevier, vol. 27(C), pages 15-19.
    5. Ng, Siew Imm & Sambasivan, Murali & Zubaidah, Siti, 2011. "Antecedents and outcomes of flight attendants’ job satisfaction," Journal of Air Transport Management, Elsevier, vol. 17(5), pages 309-313.
    6. Karatepe, Osman M. & Kim, Taegoo Terry, 2020. "Investigating the selected consequences of boreout among cabin crew," Journal of Air Transport Management, Elsevier, vol. 82(C).
    7. Mannawaduge, Chanika D. & Pignata, Silvia & Banks, Siobhan & Dorrian, Jillian, 2024. "Evaluating fatigue management regulations for flight crew in Australia using a new Fatigue Regulation Evaluation Framework (FREF)," Transport Policy, Elsevier, vol. 151(C), pages 75-84.
    8. Lannoo, Steven & Verhofstadt, Elsy, 2016. "What drives the drivers? Predicting turnover intentions in the Belgian bus and coach industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 251-259.
    9. Xiaobo Yu & Pengyuan Wang & Xuesong Zhai & Hong Dai & Qun Yang, 2015. "The Effect of Work Stress on Job Burnout Among Teachers: The Mediating Role of Self-efficacy," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 122(3), pages 701-708, July.
    10. Sun, Jun-ya & Liao, Yang & Lu, Fei & Sun, Rui-shan & Jia, Hong-bo, 2023. "Assessment of pilot fatigue risk on international flights under the prevention and control policy of the Chinese civil aviation industry during the COVID-19," Journal of Air Transport Management, Elsevier, vol. 112(C).
    11. Yen, Jin-Ru & Hsu, Chiung-Chi & Yang, Hsuan & Ho, Hero, 2009. "An investigation of fatigue issues on different flight operations," Journal of Air Transport Management, Elsevier, vol. 15(5), pages 236-240.
    12. Mehta, Rian & Rice, Stephen & Winter, Scott R. & Anania, Emily C. & Baugh, Bradley S. & Milner, Mattie N., 2020. "Determining the predictors for ease of sleep while on aircraft: Regression and qualitative analyses," Journal of Air Transport Management, Elsevier, vol. 83(C).
    13. Xiang Wu & Yuanlong Li & Yongzheng Yao & Xiaowei Luo & Xuhui He & Wenwen Yin, 2018. "Development of Construction Workers Job Stress Scale to Study and the Relationship between Job Stress and Safety Behavior: An Empirical Study in Beijing," IJERPH, MDPI, vol. 15(11), pages 1-12, October.
    14. Jianfeng Li & Hongping Liu & Beatrice van der Heijden & Zhiwen Guo, 2021. "The Role of Filial Piety in the Relationships between Work Stress, Job Satisfaction, and Turnover Intention: A Moderated Mediation Model," IJERPH, MDPI, vol. 18(2), pages 1-14, January.
    15. Kumari, Pavitra & Aithal, Sreeramana, 2020. "Stress Inducing Factors and Relevant Strategies Deployed to Overcome Stress in the Aviation Industry Sector – A Systematic Literature Review and Further Research Agendas," MPRA Paper 104792, University Library of Munich, Germany.
    16. Hyunah Chung & Wei Quan & Bonhak Koo & Antonio Ariza-Montes & Alejandro Vega-Muñoz & Gabriele Giorgi & Heesup Han, 2021. "A Threat of Customer Incivility and Job Stress to Hotel Employee Retention: Do Supervisor and Co-Worker Supports Reduce Turnover Rates?," IJERPH, MDPI, vol. 18(12), pages 1-18, June.
    17. Marta Makara-Studzińska & Maciej Załuski & Paweł Jagielski & Dorota Wójcik-Małek & Michał Szelepajło, 2020. "An Exploration of Perceived Stress, Burnout Syndrome, and Self-Efficacy in a Group of Polish Air Traffic Controllers and Maritime Navigators: Similarities and Differences," IJERPH, MDPI, vol. 18(1), pages 1-16, December.
    18. Ku, Edward C.S. & Chen, Fei-Hung & Wei, Kirsten, 2014. "Transition process activities and team efficacy of flight attendants," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 119-125.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:jaitra:v:76:y:2019:i:c:p:1-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.journals.elsevier.com/journal-of-air-transport-management/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.